I have several years of experience with Miles Morgan Travel in Stroud, and every visit brings a wonderful mood and 100% confidence that there will be a unique trip for the whole family, even though I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have been booking our holidays with Miles Morgan in Stroud for a number of years. We go to Jenny as she always remembers us! She is very helpful, polite, knowledgable and nothing is too much troubl... See more
Company replied
Nice friendly staff, I was very pleased with how all was sorted for me, as i had left it all to last minute, highly recommended
Jenny once again absolutely smashed it helping us find and book our holiday. Every time we contact her, she truly goes above and beyond — delivering not only outstanding service but the perfect holid... See more
Company replied
Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
14 King Street, GL5 3DE, Stroud, Gloucester, United Kingdom
- 01453 377 100
4.9
Excellent
248 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff were great
The staff were great, understood my needs and furnished Me with all I required
May 30, 2026
Reply from Miles Morgan Travel - Stroud
We are so pleased your were happy with what we found you. Thank you for your kind words. Regards Karen
Excellent Service
As previously, we have had exceptionally attentive and efficient service from Karen in your Stroud Office.
May 30, 2026
Reply from Miles Morgan Travel - Stroud
We are so pleased to hear about your exceptionally attentive and efficient service. Thank you for your kind words.
Brilliant service
Great experience took the stress out of booking online. Friendly staff and would use again.
May 30, 2026
Unprompted review
Reply from Miles Morgan Travel - Stroud
Thank you for the kind feedback. Your comments are really important to us. Warm regards, Karen
Holiday booking
The lady was helpful with our booking and patient.
We had bit of laugh with her,
I'm would recommend this travel service.
May 24, 2026
Reply from Miles Morgan Travel - Stroud
It was lovely to spend time with you and have a laugh too. Thanks for your kind comments. Kind Regards Jenny
Karen has everything in hand
Karen has everything in hand. Just sit back, relax and await our family holiday 😊
May 21, 2026
Reply from Miles Morgan Travel - Stroud
Thank you Kyle. I hope you have the most wonderful family holiday. Best wishes, Karen
First Class Service
Lindsey was very friendly and helpful when we came in to book cruise for 2027 and pay balance for cruise in September 2026. The service is really relaxed but informative too.
May 19, 2026
Reply from Miles Morgan Travel - Stroud
Thank you for the kind words. It really is appreciated. Kind regards, Lindsey.
Jenny was very informative
Jenny was very informative, went through various options in detail and due to her own experience gave best options.
May 8, 2026
Reply from Miles Morgan Travel - Stroud
It was lovely to meet you and help plan this amazing trip away. Thank you so much for your nice comments. Kind Regards Jenny
Lindsay deserves five stars she was…
Lindsay deserves five stars she was very welcoming and friendly extremely patient in securing the booking we wanted. Many Thanks
May 6, 2026
Reply from Miles Morgan Travel - Stroud
Thank you so much for your kind comments. It was a pleasure helping you arrange your getaway. Kindest Regards Lindsey,
Our experience at your Stroud branch…
Our experience at your Stroud branch was very good. The lady (Karen) who delt with our request was very patient and after a lot of searching found us the sort of holiday that we like and not to far away, which was one of our requests. The other staff were friendly and chatty when not otherwise engaged. A good experience all round.
May 15, 2026
Reply from Miles Morgan Travel - Stroud
Thank you so much for your comments. They are greatly appreciated. It was a pleasure meeting you both.
Kind regards,
Karen
Happy returning customer
As a returning customer it was good to see friendly staff who were courteous and ready to listen. We knew which cruise we wanted and Lindsey got it sorted for us in double quick time.She was also excellent in explaining the coach pick up service operated by MM to us.Honestly, why would we go elsewhere to book a holiday
May 14, 2026
Reply from Miles Morgan Travel - Stroud
Thank you so much for your kind comments. It was lovely to see you both and it is always a pleasure helping you with your future holidays. Kindest Regards Lindsey.
Lindsey Fulton
Once again Lindsey sorted the perfect holiday for myself and my daughter. Everything printed off and we’re ready to go! Thanks Linds, you’re a star!
May 11, 2026
Reply from Miles Morgan Travel - Stroud
I was so happy to hear I helped plan your perfect holiday! I appreciate your kind words and look forward to assisting you again. Kind Regards Lindsey
Karen listened to everything we wanted…
Karen listened to everything we wanted and helped us narrow it down, and finally choose
April 29, 2026
Reply from Miles Morgan Travel - Stroud
I was happy to help you make the right choice. Thank you for sharing your positive experience with me. Kind Regards Karen
Great customer service by Lindsey F
Great customer service by Lindsey F. Would definitely use them again and would recommend to others.
May 2, 2026
Reply from Miles Morgan Travel - Stroud
I am so pleased that you had a great experience. I appreciate your feedback. Kind Regards Lindsey
Karen Griggs amazing customer service…
Karen Griggs amazing customer service has been excellent, as visiting Australians we’ll certainly continue to book with her whilst we’re in Europe!
April 30, 2026
Reply from Miles Morgan Travel - Stroud
Thank you so much for the kind words Susan. It has been pleasure to work with you, and what an adventure you have to look forward to!
Kind regards,
Karen
Jenny who booked the cruise for us was…
Jenny who booked the cruise for us was knowledgeable and the cruise was booked with ease. We'll be back
April 28, 2026
Reply from Miles Morgan Travel - Stroud
I am so pleased to hear that your cruise booking experience was so positive and easy. Thank you for your feedback, and I look forward to assisting you again! Kind Regards Jenny
Reply from Miles Morgan Travel - Stroud
It was a pleasure meeting you and helping plan your next breakaway. Thank you for your nice comments. Kind Regards Jenny
This Company does excellent holiday…
This Company does excellent holiday presentations and decent offers for early booking.
Always have great service from Stroud branch,especially Jenny Smith
April 23, 2026
Reply from Miles Morgan Travel - Stroud
Thank you so much for your kind comments. They are much appreciated. It is always lovely seeing you and helping you plan your next big cruise away. Take Care. Kind Regards Jenny
Holiday success
Karen Griggs who helped my search for a last minute holiday was excellent. She was helpful, patient, knowledgeable and friendly.
April 16, 2026
Reply from Miles Morgan Travel - Stroud
Thank you so much for the kind words. I really enjoyed chatting with you and I hope you have a wonderful holiday. Kind regards, Karen
Jenny Smith
Re. my visit to your office. I was most impressed by
Jenny who spent considerable time in making my
travel arrangements.
I found her very helpful , knowledgeable and willing to spend time making sure eveything was as required.
April 9, 2026
Reply from Miles Morgan Travel - Stroud
It was a pleasure helping you plan your cruise getaway with your friend. Thank you for your lovely comments, they are very much appreciated. Kind Regards Jenny
Amazing customer service
Amazing customer service. Karen was so helpful, nothing was too much trouble. I have been travelling for years as this is by far the best service. Karen made everything so easy. Cannot recommend highly enough. Will definitely book my next adventure through her.
April 15, 2026
Unprompted review
Reply from Miles Morgan Travel - Stroud
Thank you so much for the wonderfully kind words! I am so thrilled for you and hope you both have the most amazing adventure together. I can't wait to hear all about your travels on your return. Best regards, Karen
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.