We first went to the store on Crabtree street Della was wonderful showing us all the recliners, but she hadn’t got the 4 motor ones. We went to the shop in Oswaldtwistle where they have a good range e... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I cannot recommend this company highly enough, especially John. He came out multiple times with power wheelchairs for me to try, all at no cost, even though he wasn't local. Nothing was ever too... See more
Company replied
Even though Richard was with other customers I was greeted and invited to wait and okayed to look around. Richard was very helpful showing me the products I had gone to buy and very thorough in hi... See more
Company replied
Julia was absolutely excellent – warm, welcoming, and incredibly helpful. We had a lovely chat, and she even offered me a cup of tea, which was such a thoughtful touch. She took the time to listen and... See more
Company replied
Company details
Written by the company
Specialist of mobility, disability and healthcare products. Incontinence Solutions, Wheelchairs, Stairlifts, Mobility Scooters, Adjustable Beds and Bathlifts.
Contact info
Millercare Service Centre Alexander House 38 Churchill Way, BB9 6RT, Lancashire, United Kingdom
- 0800 6528533
- contact@millercare.co.uk
- millercare.co.uk
4.8
Excellent
305 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Julia gave amazing advice and I ended…
Julia gave amazing advice and I ended up getting the item I needed
April 17, 2025
Unprompted review
Reply from Millercare
Dear Stephen,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia provided such amazing advice and you got what you required. We will pass on your kind words to the Heywood team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
I purchased a mobility scooter from the…
I purchased a mobility scooter from the new burnley store. I found Claire absolutely great. Very helpful.
April 16, 2025
Unprompted review
Reply from Millercare
Dear Linda,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Burnley branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Claire was absolutely great and very helpful whilst assisting you with a mobility scooter. We will pass on your kind words to the Burnley team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Julia was a really good person to be in…
Julia was a really good person to be in her job. She was kind and patient and helped my friend of 86 who had lots of questions.
April 16, 2025
Unprompted review
Reply from Millercare
Dear Anne,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia was patient and helpful with your friend answering all of your questions. We will pass on your kind words to the Heywood team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Dan was brilliant highly recommend him…
Dan was brilliant highly recommend him to anyone lovely man
April 16, 2025
Unprompted review
Reply from Millercare
Dear John,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Service department. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Dan was brilliant and how you would highly recommend him. We will pass on your kind words to the Dan and the Service team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Excellent experience at millercare…
Excellent experience at millercare Heywood with julia she was really helpful and knowledgeable we bought a reclining chair very reasonable price under £700 free delivery very happy Julia was wonderful 👍👍
April 9, 2025
Unprompted review
Reply from Millercare
Dear Gerrard,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia was very helpful and knowledgeable whilst assisting you with a rise and recline chair with a great price and free delivery. We will pass on your kind words to the Heywood team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Dan the engineer was very helpful
Dan the engineer was very helpful, very good, very polite and explained everything he was doing.
April 4, 2025
Unprompted review
Reply from Millercare
Dear Paula,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our service department. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Dan was very helpful, polite and explained everything. We will pass on your kind words to Dan and the service team as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Excellent and professional service
Excellent and professional service. Knowlagable and friendly staff. Great product range with very competitive prices.
April 4, 2025
Unprompted review
Reply from Millercare
Dear Terence,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how when you came into our showroom you found a good product range, the staff was knowledgable and friendly whilst providing a professional service. We will pass on your kind words to the team as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
two gentleman came this dinnertime …
two gentleman came this dinnertime called allan and tom very helpfull and polite fixed the problam with mobility scooter big thankyou
April 4, 2025
Unprompted review
Reply from Millercare
Dear Karen,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our service department. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Tom and Aaron assisted you with your mobility scooter repair whilst being helpful and polite. We will pass on your kind words to Tom, Aaron and the service team as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Was quick efficient the guy Dan did a…
Was quick efficient the guy Dan did a good job
April 3, 2025
Unprompted review
Reply from Millercare
Dear Brian,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our service department. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Dan has done such a quick and efficient job. We will pass on your kind words to Dan and the service team as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
I had a very good experience with the…
Initially, I had a frustrating experience with the online service as my wheelchair ramp delivery was delayed beyond the estimated timeframe, and I had to follow up myself. However, after raising my concerns, the customer service team promptly reached out, apologized for the delay, and arranged for urgent delivery. Their professionalism and commitment to resolving the issue were impressive. The in-store team was also very helpful. Overall, I appreciate their efforts in making things right, and I’m satisfied with the service."
April 3, 2025
Unprompted review
Reply from Millercare
Dear Crown Care Services,
Thank you for taking the time to share your experience. We're truly sorry for the initial delay and any inconvenience it caused. However, we're pleased to hear that our customer service and in-store teams were able to resolve the issue promptly and professionally.
We greatly appreciate your patience and understanding, and we're glad to know that you're satisfied with the outcome. Your feedback is invaluable in helping us improve our service, and we hope to have the opportunity to assist you again in the future.
Best regards,
Millercare Customer Service Team
Helpful service no pressure
Helpful service with no pressure to buy. We were sorted out with a walker for a good price. Thanks
April 2, 2025
Unprompted review
Reply from Millercare
Dear Suzanne,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how the service was helpful with no pressure to buy. We will pass on your kind words to the team as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Fantastic service from the staff at the…
Fantastic service from the staff at the Oldham branch.
From the moment we arrived in the store Andrea was on hand to answer questions, provide demonstrations and give advice. We purchased a small mobility scooter today but know we will be back for other items we need, there is absolutely no need to go elsewhere.
April 1, 2025
Unprompted review
Reply from Millercare
Dear Elizabeth,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Oldham branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Andrea provided such excellent service, answering questions and providing demonstrations and advice. We will pass on your kind words to the Oldham team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Absolutely amazing service from start…
Absolutely amazing service from start to finish. Lots of scooters to choose from with knowledgeable professional staff.
April 1, 2025
Unprompted review
Reply from Millercare
Dear Sarah,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how the service from start to finish has been amazing, and the staff have been professional and knowledgeable. We will pass on your kind words to the team as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Very helpful and friendly staff making…
Very helpful and friendly staff making my mum feel at ease. Found exactly what we wanted at a reasonable price.
March 31, 2025
Unprompted review
Reply from Millercare
Dear Suzanne,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how the staff was very helpful and friendly, making your mum feel at ease whilst purchasing your mobility aid at a reasonable price. We will pass on your kind words to the team as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Millercare Blackburn really helped me…
Millercare Blackburn really helped me out when I needed a new stair lift. Fast and reliable. Thank you to Kelly & Lucy for all your help.
February 28, 2025
Unprompted review
Reply from Millercare
Dear Dave,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Blackburn branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Lucy and Kelly helped you with a new stairlift whilst providing a fast and reliable service. We will pass on your kind words to the Blackburn team as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Helpfull Staff
Fantastic help and advice at the Blackpool store, no pressure to buy, big thanks to Rick
March 29, 2025
Unprompted review
Reply from Millercare
Dear Tony,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Blackpool branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Rick provided such fantastic help and advice with no pressure. We will pass on your kind words to the Blackpool team as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Stannah stairlift
Had my stannah Siena 600stairlift fitted on the 19th of March it is fantastic they took my previous one out and took it away what a difference very happy with it .bought from the Manchester branch ,Andrew was very helpful and the fitters left no mess at all,
March 19, 2025
Unprompted review
Reply from Millercare
Dear Margaret,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Manchester branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Andrew was very helpful and the installation team provide such a great service when installing your new stairlift. We will pass on your kind words to the Manchester team as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Excellent service
Very helpful staff
Joanne was very helpful to my mum and helped her chose the right walking aid would highly recommend this shop for all your mobility aids
March 19, 2025
Unprompted review
Reply from Millercare
Dear Den,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Joanne was very helpful with you and your mum assisting with a new walking aid. We will pass on your kind words to the team as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Julia was absolutely fantastic
Julia was absolutely fantastic. Customer service spot on and she helps the customer experience very well. 10/10 would reccomend :)
March 19, 2025
Unprompted review
Reply from Millercare
Dear Moid,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia was absolutely fantastic when you visited our showroom. We will pass on your kind words to the Heywood team as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
This is the 2nd wheelchair service…
This is the 2nd wheelchair service Millercare have provided for me. The experience both times has been superb. Friendly pleasant people from the initial phone call to the actual service. Dan was great, pleasant, thorough and conscientious. Wonderful experience and the wheelchair is back in excellent condition. Very good price for the service too. Thank you.
March 14, 2025
Unprompted review
Reply from Millercare
Dear Dr Wernon,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Service Department. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Dan was great, pleasant, thorough and conscientious making the wheelchair service a wonderful experience. We will pass on your kind words to Dan and the service team as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
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