Millhouse Leasing Reviews 

666
•
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Excellent communication, every email & call etc was always answered and nothing seemed to much. Very helpful and informative. Great experience and will certainly reach out to them when the next lease... See more

Rated 5 out of 5 stars

I recently completed a car lease deal and had the pleasure of working with Steve throughout the process. From start to finish, Steve was incredibly helpful, providing clear and timely communicatio... See more

Rated 5 out of 5 stars

Dealing with Just Drive and Ben was excellent from start to finish. Even though the car took longer than ideal to arrive (due to global Chip Shortages - nothing to do with Just Drive), Ben patiently k... See more

Rated 5 out of 5 stars

Getting our 1st full electric estate was a wonderful experience. Ben Healy from Just Drive Leasing made us an offer, surprisingly on Sunday morning (some people just tend to you right away as we had r... See more

Company replied

Company details

  1. Leasing Service

Written by the company

Millhouse Leasing is a privately owned vehicle sourcing and financing company based in Ashford, Kent. We were established in 2004 by myself and my fellow two directors who between us had over 30 years experience in the car industry. As independent specialists, our knowledge and experience enables us to find the very best deals available. Over the past 10 years+ we have been able to establish a highly experienced sales team who are always on hand to answer any leasing related queries.


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5.0

Excellent

TrustScore 5 out of 5

666 reviews

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5.0

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Rated 5 out of 5 stars

Joshua Morriss has been great from…

Joshua Morriss has been great from start to finish, helping with the smooth process of leasing a new vehicle! I definitely recommend just drive and Josh to lead your new contract.

Even know there was a slight delay by the dealership and out of his control, this was being chased on a daily basis for the reg and the earliest delivery date.

May 13, 2022
Unprompted review
Rated 5 out of 5 stars

Ben has been really helpful through the…

Ben has been really helpful through the whole process. From my experience so far I would definitely recommend this company and in particular Ben Healy.

May 3, 2022
Unprompted review
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Reply from Millhouse Leasing

Hi Stacy,
Thank you for this great 5 star review

Rated 5 out of 5 stars

Amazing service can't fault it.

Amazing service can't fault it.
I was looking for a quickly and I don't think anyone else could've sorted it out so fast.
Highly recommended and would definitely use again.

April 21, 2022
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Reply from Millhouse Leasing

Hi Kris,
Thank you for the great 5 star review and positive recommendation.

Rated 5 out of 5 stars

Ten out of ten

Excellent and efficient service from Just Drive Leasing. Many thanks to Josh who’s been very helpful in getting my first car. Would recommend to everyone.

April 12, 2022
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Reply from Millhouse Leasing

Hi Haseeb,
Thank you for the great review and recommendation

Rated 5 out of 5 stars

Inese has been an excellent…

Inese has been an excellent relationship manager. She has kept me
Informed of all aspects of the car order and excellent customer service - I will definitely recommend Inese and Just Drive Ltd to my friends and Family

April 8, 2022
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Reply from Millhouse Leasing

Hi David,
Thank you for the great review, I will forward your positive comments onto the team.

Rated 5 out of 5 stars

Thoroughly Recommended!

My main point of contact at Just Drive Leasing was Joshua Morriss. I ordered my vehicle in Jul-21 with an expected delivery of Sep/Oct-21. Due to the global chip shortage delivery kept getting delayed, however Joshua was quick to keep me updated at all times. I finally took delivery of the new vehicle on 1-Apr-22. Joshua has been professional throughout the process, I imagine he's had a lot of grief from demanding customers however! I'd like to think that I was not one of them though! I wouldn't hesitate to deal with Joshua again in the future. Patience paid off in the end, over the weekend I checked lease deals on my new vehicle and they'd practically doubled in price! Very happy with the new car. 5 star service Joshua, thank you very much!👍😀

April 4, 2022
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Reply from Millhouse Leasing

Hi Jamie,
Thank you for taking the time to detail your experience this is a great review.

Rated 5 out of 5 stars

Josh was great

Josh was great. Very helpful and knowledge. Thank you!

April 4, 2022
Unprompted review
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Reply from Millhouse Leasing

Hi Chris,
Thank you for the great 5 star review

Rated 5 out of 5 stars

We got there in the end !!

With the support of Ben Healy I placed an order for a VW Golf in November 2021 for delivery March 2022.
I was aware of the current lead times due to market economies and the global “chip” shortage and accepted the inevitable lead time delay.
Transaction formalities we’re completed and I awaited delivery.
In Feb 2022 I made a courtesy call to Ben to enquire on the impending delivery - unfortunately the response from the dealer was a revised date of August 2022 !! This could not be confirmed and December 2022 was a potential delivery date !!
I raised my concerns with Ben, mainly around the fact I was currently on an expensive short term lease whilst awaiting the intended March delivery .
Ben actively looked for a comparable car and offered me a Ford Focus which was a cancelled order with immediate delivery- once again the transaction formalities were completed but “red tape” with Ford protocols did not allow the transfer of a cancelled order to be permitted.
Ben worked behind the scenes and found two other cars with March delivery - however these did not meet with my criteria .
Not to be defeated at resigned myself to waiting until December for my VW .
However Ben was busy evaluating options in the background and out of the blue acquired an almost identical vehicle from VW which had become available with immediate delivery.
Fantastic customer support and dedication to the cause !! I finally took delivery of the car at the end of March - as per original request a VW Golf - the only sacrifice being a manual transmission rather than automatic.
Well done Ben - exceptional customer experience - over and above the call of duty .

April 4, 2022
Unprompted review
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Reply from Millhouse Leasing

Hi John,
Wow, we love this review and thank you for your understanding of the current supply situation.

Rated 5 out of 5 stars

Active, Informative and Helpful

Active, Informative, Helpful. These are just few words to describe Inese professionalism while helping me get my new car.

March 31, 2022
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Reply from Millhouse Leasing

Hi,
Thank you for the great review

Rated 5 out of 5 stars

Excellent Service

Excellent Service

From the start of the process of getting a vehicle through to the end, the help from Josh was fantastic - he really went out of his way to help me understand every stage of leasing a vehicle as this was my first time.

Even when the dealership failed to deliver the vehicle on the expected day, Josh fought for ensuring I got the car on the next day, giving prompt and thorough updates.

Emily Hopkins

March 31, 2022
Unprompted review
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Reply from Millhouse Leasing

Hi Emily,
Thank you for the great 5 star review and comments

Rated 5 out of 5 stars

Great service!

Ben was great throughout in what is a difficult time for sourcing newer cars. Very happy with the service and the car.

March 29, 2022
Unprompted review
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Reply from Millhouse Leasing

Hi lee,
Thank you for the great review

Rated 5 out of 5 stars

Super smooth Business Car Lease

Super smooth transaction from start to finish with loads of help from Ben. This was my first lease, personal or business, and Ben was always available to guide me through the process until the delivery.

March 28, 2022
Unprompted review
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Reply from Millhouse Leasing

Hi,
Thank you for taking the time to review just drive and the great review

Rated 5 out of 5 stars

Very Helpful

Josh was very helpful in finding me a car in such short notice and kept me completely up to date with everything when needed.

March 28, 2022
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Reply from Millhouse Leasing

Hi Sam,
Thank you for the great Trustpilot review

Rated 5 out of 5 stars

My first time leasing a car

My first time leasing a car, the whole experience was straight forward and went without any issues. Communication was great, any questions I had were dealt with in a timely manner and my car arrived on time and was exactly as ordered. Everyone was helpful and polite and my main contact (Josh) could not have done more to assist me. Would definitely recommend.

March 28, 2022
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Reply from Millhouse Leasing

Hi Richard,
Thank you for taking the time to detail your experience and we hope you are enjoying the car.

Rated 5 out of 5 stars

Very good

Very good, very responsive, lead time on the car was long but Just Drive did a great job of keeping in touch

March 25, 2022
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Reply from Millhouse Leasing

Hi Andrew,
Thank you for the 5 star review

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