www.miltonsdiamonds.comReviews 

1,059
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Fantastic service from the team at Milton’s Diamonds in Walton, Liverpool. Especially Dean- amazing, impeccable care and attention. What a fabulous young man. Made us feel special. Highly recommend to... See more

Rated 5 out of 5 stars

Excellent customer service at Miltons Diamonds Liverpool today. My elderly mum was left some money by an aunt, and wanted to purchase a pre owned diamond solitaire ring. Jane the staff member who de... See more

Rated 4 out of 5 stars

Very nice product and good value. would have been 5 star, but order said next day, we ordered on saturday expecting it to be sent monday for tuesday delivery as stated on order receipt, but after not... See more

Rated 5 out of 5 stars

The lady who answered the Telephone at a busy time, was so polite and courteous. There was nothing she would not do answering my questions without rushing having a good sense of humour backed up by a... See more

Company details

  1. Watch Store
  2. Jewelry Buyer
  3. Jewelry Designer
  4. Jewelry Repair Service
  5. Jewelry Store
  6. Pawn Shop

Written by the company

Miltons Diamonds is a premium jewellery brand that specializes in creating exquisite diamond jewelery pieces for customers who demand the very best in quality, craftsmanship, and style. Founded over eighty years ago, Miltons Diamonds has built a reputation for delivering luxury and elegance to its discerning clients. Our extensive collection includes a wide range of jewellery pieces, from engagement rings and wedding bands to bracelets, earrings, and pendants. We also offer bespoke design services, allowing our customers to create their own one-of-a-kind pieces of jewelery that reflect their individual style and personality. At Miltons Diamonds, we are committed to providing exceptional customer service, and our knowledgeable and friendly staff are always on hand to assist customers with any questions or concerns they may have. We strive to make every customer feel valued and special, and we go above and beyond to ensure that they are completely satisfied with their purchase. Miltons Diamonds also offers a selection of luxury Swiss-made watches, curated to meet the high standards of our discerning clientele. Our collection features timepieces from some of the most prestigious brands in the world, including Rolex, Patek Philippe, and Omega, among others. Each watch we offer is carefully inspected by our watch experts to ensure that it meets our exacting standards for quality and authenticity. Our knowledgeable staff can help customers select the perfect watch for their individual style and needs. In addition to our jewellery and watch offerings, we also provide a range of other services, including jewelery repair, resizing, and cleaning. We are committed to providing our customers with a complete luxury experience, from the moment they step into our store to the moment they leave with their purchase. In summary, Miltons Diamonds is a premium jewellery brand that delivers exceptional quality, craftsmanship, and style to customers who demand the very best. Whether you're looking for an engagement ring to propose to your loved one or a special piece of jewellery to celebrate a milestone occasion, Miltons Diamonds has the expertise and experience to create a truly memorable piece that will be treasured for years to come..


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,059)

4 reviews in the last 12 months

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Rated 4 out of 5 stars

Very nice product and good value but..

Very nice product and good value. would have been 5 star, but order said next day, we ordered on saturday expecting it to be sent monday for tuesday delivery as stated on order receipt, but after not receiving a despatch note, i called and was told it wasnt going to be sent until tuesday so would be a day late. I explained it was a 21st birthday present so they managed to get it out last mail thankfully, for which i am grateful. but just as well i phoned.

May 12, 2023
Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, very speedy replies to a couple of emails (thank you for your help Karen). Very pleased with the product! Very quick next day delivery and good packaging too. Would use again!

May 15, 2023
Rated 1 out of 5 stars

Would not recommend!

Would not recommend!

I have an expensive watch that needed a link taken off and a battery changed, I decided to take it to a professional jewler for a quote instead of just any on the high street so I could minimise and damages or scratches to my watch, upon visiting this store (county road liverpool) my watch was broken by the jewler, I recived an apology and was told my watch will be sent off for a repair, 1 week had gone by and I didn't have any updates on my watch so I went in store, I was told they don't have any I information on my watch so I demanded they make a phone call, my response was "its been orderd" so I asked for a estimated date and I was told "it will take how ever long it takes" I informed her that I was not happy and she basically told me I'm lucky I'm getting the repair, because for alls she knows my watch could have been broken when I brought it in, after informing her that I recorded the phone call of the staff member telling me the jewler broke my watch another employee interfered in the conversation trying to convice me that it's illigal to record phone calls so I would maybe delete the recording, absolutely shocking way to treat customers and I feel sorry for anyone who would be intimidated by multiple staff arguing with you trying to blame you for damage they did, fortunately I'm not, I just want to give a heads up to people who may plan to visit the County road store in liverpool, the staff are very unprofessional and may try to intimidate you if they mess up. Good luck

May 16, 2023
Unprompted review
Rated 5 out of 5 stars

Would recommend

The Diamond Earrings I purchased are beautiful and as described on the Miltondiamonds website . They arrived quickly and securely packaged . Would definitely use again.

May 9, 2023
Rated 2 out of 5 stars

Disapointed

The product I ordered was good quality what was really disapointing was the way it was packaged.It was squeezed into a tiny box with no gift bag. As this was a present I phoned the St Helens store and they said they would send me out a more suitable box and a bag I received it the next day but it was the same box and what looked like a used bag I ended up having to buy a box and bag to put the item in to make it look ok really disapointed.

April 25, 2023
Rated 5 out of 5 stars

One overjoyed lady.

Lost my engagement ring years ago devastated. Been looking and spotted this one on miltons, estatic its exactly the same. It arrived within a couple of days beautifully packaged the boxes are lovely. Thankyou miltons.

March 25, 2023
Rated 5 out of 5 stars

Second item of jewellery purchased

Second item of jewellery purchased as a birthday present. The item was packaged beautifully and arrived very quickly.The pendant and chain were in new condition. Would recommend this company for affordable jewellery purchases.

March 23, 2023
Rated 5 out of 5 stars

Rolex watch…

The package arrived on the day as stated. Well packaged and the watch was exactly as described with all the relevant paperwork. Was very pleased with the overall service and would recommend Milton's Diamonds.

March 19, 2023

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