While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Il cloud mining è bloccato da mesi nonostate io abbia pagato per diversi contratti. Nessuna assistenza e nessuna risposta in merito da minergate. Assolutamente pessimo ed inaccettabile. D... See more

Rated 1 out of 5 stars

minergate, not a legit site , and here is the argument : - withdraw service not available since a while , late may 2017 as I've checked - no support mail provided - no ticketing system to repo... See more

Company replied

Rated 1 out of 5 stars

Same story as countless others here. Was told they would be manually processing my withdrawal. That was several days ago. Haven't heard a single person report having successfully withdrawn any coi... See more

Rated 1 out of 5 stars

theft, blackmail, horrible business. two weeks of electricity valued 150$ ; gone. three coins mined,valued +50$: gone. After mining with their service, wasting two weeks of electricity it appeared... See more

Company details

  1. Money & Insurance

Information provided by various external sources

MinerGate is a mining pool created by a group of cryptocoin enthusiasts. It is the first pool which provides service for merged mining. This means that while mining on our pool you can mine different coins simultaneously without decrease of hashrate for major coin.


Contact info

You should know

1.1

Bad

TrustScore 1 out of 5

171 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

scam

don't even think of getting a mining contract from them!
you will send them bitcoins, then they will claim they need more because "BTC rates are volatile"
and never refund your coins
seems like a seedy company if they hide behind GoDaddy’s Domains by Proxy
Check for your self-using whois
the is no contact information or even where the company is located
and Talyah Darst you have no customer service skills at all

July 26, 2017
Unprompted review
MinerGate logo

Reply from MinerGate

Sometimes products don't match the expectations of people. We believe it's not a legit reason to call the companies a scam. Every service that develops actively has issues sometimes. We do our best to keep in touch with our users. If you faced problems please direct the request to support@minergate.com. Our support team will be glad to help you.

Rated 1 out of 5 stars

Amount 30us 0.006 bitcoin should get 0.01137

Amount
30 USD
Money received
20 Jul 2017, 21:15:30
Fee
0.000682 BTC
Exchange rate
1 USD = 0.00019161 BTC
bout 30 usd bitcoins got half of it
0.01137 is market value at the time given i got 0.006 bitcoin
full legit scam 15 usd goes to fee when i finaly got my bit coins i had for 87danish krones but i payed 200krones :D so 120krones fee. nice
:D:D:D:D:D:

July 22, 2017
Unprompted review
MinerGate logo

Reply from MinerGate

Sometimes results don't match the expectations of people. We believe it's not a legit reason to call the companies a scam. Every service that develops actively has issues sometimes. We do our best to keep in touch with our users. If you faced problems please direct the request to support@minergate.com. Our support team will be glad to help you.

Rated 1 out of 5 stars

cant withdraw DSH and other coins

minergate, not a legit site , and here is the argument :
- withdraw service not available since a while , late may 2017 as I've checked
- no support mail provided
- no ticketing system to report and track issues
- no forum post approval ; so much activity on their forum with 3-4 guest users online where all discussion is almost about mining performance

greedy people behind the minergate site. they want all the pie rather than agreed commission.

June 14, 2017
Unprompted review
MinerGate logo

Reply from MinerGate

Hello! If the problem persists please direct a request to support@minergate.com. Our support team will solve this problem.

Rated 3 out of 5 stars

Fairly straightforward

Looking into mining, I searched around for a time, miner gate seemed legitimate, easier to use, so I am trying it out........now. So far their miner, both 32 and 64 bit seem to work well, but very slow, some of the machines I've tried it on, I felt, should had higher hashrates, but I'm not so educated about the topic, and that just may be how it is, if so then it'd take a lot of ghz and cores and power to turn some kind of profit

January 22, 2017
Unprompted review
Rated 3 out of 5 stars

Suspicious cloud mining

Comparing to other, my hashrate is different. Potential scam, but I can not proove it.

June 28, 2016
Unprompted review
MinerGate logo

Reply from MinerGate

Hello! If you still have any doubts please feel free to send a request to support@minergate.com although we are sure that now you understand that our platform is legitimate.

Show reviews in all languages. (171 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look