Minifigs.me Reviews 5,025

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 640 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that items are just as described and arrive in excellent condition. Many appreciate the wide selection and customization options, which allow for unique and personalized gifts. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving promptly and well-packaged. Reviewers also commend the company's service, noting polite professionalism and quick resolution of any issues. However, some people experienced significant delays with their orders, with packages not arriving or being returned to the sender, causing frustration. A few other people also felt that some items arrived with missing or broken pieces, or that the paint on custom figures peeled off quickly. There were also occasional mentions of damaged packaging and a lack of options for specific customizations like hair color.

What people talk about most

Product

Customers had positive experiences with product, praising the quality, variety, and customization options... See more

Delivery service

Consumers generally report positive experiences with delivery service, often highlighting fast shipping and... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent and top-quality... See more

Order

Clients share positive opinions on order, with many reviewers expressing satisfaction with the speed and... See more

Service

Reviewers mention positive feedback about service, often describing it as excellent, great, and top quality.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We designed a custom Minifig as a birthday gift. It arrived quickly and looked fantastic in its cute box. There was one tiny accessory that was not included in the box; I emailed the customer service... See more

Company replied

Rated 5 out of 5 stars

Love love love this site. Huge variety of Lego at great prices. There was a wee mistake with my last order which they corrected immediately. No fuss just polite professionalism. Brilliant. Will be ord... See more

Company replied

Rated 5 out of 5 stars

Awesome company that understands joy. When the world is full of companies that steal from old people, you have to respect the ones that help bring joy to the world. I can't wait to purchase t... See more

Company replied

Rated 5 out of 5 stars

Items where just as described and came in excellent condition. I just wish they made more celebrity minifigures like Britney Spears or Katy Perry:( Overall, very happy with my purchase and will b... See more

Company replied


Company details

  1. Toy Manufacturer
  2. Craft Store
  3. Gift Shop

Written by the company

Based in Sheffield, UK. Experts at making all your minifig-based dreams come true. We custom print new minifigures onto genuine lego parts based on your specifications, along with hundreds of our own designs. We pride ourselves on friendly, professional and expert service - because this kind of thing is meant to be fun, right?


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Shipping issues and preachy material

Package originally couldn't be delivered due to limitations in the checkout's address lookup (can't manually type in apartment number). I had to reach out because the company didn't even tell me that happened, I only found out it was returned to sender via the tracking info. Then when it finally arrived, it came with preachy Jesus crap. Minifigs are pretty alright but this was an wild experience overall and I won't buy from them again.

January 15, 2026
Unprompted review
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Reply from Minifigs.me

Hi,

I am not sure why it would have allowed you to purchase without entering those details. Are you able to email office@minifigs.me and we can look into that so it doesn't happen for future customers.

I am not sure what you mean about the 'preachy' stuff. We don't send anything with the order other than a flyer that explains how best to look after the figures. If something was placed in there that shouldn't be please let me know.

Thanks

Rated 2 out of 5 stars

The figures are ok

The figures are ok, but the shipping is extremely long and unfortunately made me miss an anniversary date and giving the gift to my S.O. even with purchasing well in advance

February 27, 2026
Unprompted review
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Reply from Minifigs.me

Hi, I am sorry you had some issues with delivery. We do try our best to get everything sent out as quickly as possible but sometimes the postal systems hold stuff up and we don't have any control over that I am afriad. Please send an email to office@minifigs.me and we can see why your order took so long to be delivered.

Rated 5 out of 5 stars

My boyfriend was very happy abt the…

My boyfriend was very happy abt the gift, I first heard about you on TikTok and I find your work amazing!! Also, when I was having a question abt something, I could easily contact you via email and got a very friendly reply!!

February 1, 2026
Unprompted review
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Reply from Minifigs.me

Thank you for the 5 stars! I am glad our team could help :)

Rated 5 out of 5 stars

Very easy to make

Very easy to make, many options and very fast delivery

February 1, 2026
Unprompted review
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Reply from Minifigs.me

Amazing thank you for the 5 stars!

Rated 5 out of 5 stars

Brilliant product

Brilliant product! The figures were exactly how I imagined, & how I ordered. I’ll be buying more soon!!

January 8, 2026
Unprompted review
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Reply from Minifigs.me

Thanks Rachael! We look forward to your next order :)

Rated 5 out of 5 stars

Very cool figures

Very cool figures. Shipping time wasn’t too bad, considering it was international.

February 13, 2026
Unprompted review
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Reply from Minifigs.me

Thank you for your review! I am glad they arrived quickly!

Rated 5 out of 5 stars

Great service

Great service, top quality!
Best choice for your own diorama creation.

February 1, 2026
Unprompted review
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Reply from Minifigs.me

Thanks for the 5 stars Frank!

Rated 5 out of 5 stars

Xmas present of a marcelo bielsa fig

Xmas present of a marcelo bielsa fig, which arrived on time and looked as described.
Has pride of place in the man shed. Please create more Leeds United stars.

December 1, 2025
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Reply from Minifigs.me

Thanks for the 5 stars! I'll add these deisgns to our ideas board :)

Rated 5 out of 5 stars

Easy, great quality! Recommend 100%

Easy process to select your parts and in the end it looked exactly like me and my husband in our wedding clothes, it's the best gift ever! Quality!

I was hesitant at first as there are a lot of scams sites but minifigs is legit! Recommend 100%

March 15, 2026
Unprompted review
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Reply from Minifigs.me

Amazing! Thank you for the 5 stars! I am glad that you put your trust in us and that we could deliver!

Rated 3 out of 5 stars

Material

I didn’t expect the spotify background to be so weak, it felt like I was gonna rip it. When I went to place the minifigs in the frame, the attachment in the frame broke off, and I had to glue it back together as if I didn’t spend $30 so I wouldn’t have to do anything.

February 9, 2026
Unprompted review
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Reply from Minifigs.me

Hi,

I am sorry you had some issues.

We use 230gsm high quality card for the print inside the frame. This allows the code to be scanned by your phone still.

As for the issue with the frame that should not have happened. Please email office@minifigs.me and we can issue you with a partial refund for that.

Rated 5 out of 5 stars

My honest review

I love how fast it was shipped and the quality of the Lego figures that I couldn't really find anywhere else. The price was very reasonable as well. If you really wanted an area for improvement I would say that I would've liked it the faces were printed a bit more like actual Lego figure faces but I still love them and I truly appreciate the work you guys are doing. Keep it up. I will surely be a long and loyal customer :)

February 13, 2026
Unprompted review
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Reply from Minifigs.me

Thank you for the 5 stars! Also thank you for the feedback, we will keep this in mind for future deisgns :)

Rated 5 out of 5 stars

The mini figures came exactly as I…

The mini figures came exactly as I ordered them. The only problem I had was that my hair color was not an option on the website for my mini figure. Other than that, it was very easy and they are good quality.

February 10, 2026
Unprompted review
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Reply from Minifigs.me

Thanks for the 5 stars! I am sorry we didnt have the hair colour. Its something we are working on!

Rated 5 out of 5 stars

Unexpectedly delightful

Minifigures arrived today - very speedy as I only ordered 5 days ago - although do order take into account advised lead times. My order included customised pieces which they promptly got in touch with me about to slightly edit due to accidental copyright infringement! The figures arrived today and they are awesome! The packaging was unexpected (I won’t spoil it) and I’m very much so looking forwarded to gifting them! Good website - even to navigate on a phone - to create a figure, excellent customer service and communication and very efficient management of the order.

March 6, 2026
Unprompted review
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Reply from Minifigs.me

Amazing! Thank you so much for the lovely review! We work hard on our customer service so its great to see that your order arrived quicker than expected!

Rated 4 out of 5 stars

missing bricks

I ordered a Queen set We will rock you. Unfortunately, the drum kit was not complete or at least it was not clear how to build it so it looks like in the picture. But I helped myself with some bricks from other Lego sets, so in the end I am satisfied. (None of the special, custom made bricks were missing and that is important)

February 2, 2026
Unprompted review
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Reply from Minifigs.me

Hi Martina,

I am so sorry some pieces might have been missing!! If you can send us an email over to contact@minifigs.me with a picture of the parts you have recieved we can see and sort any missing ones out for you.

Thanks for the 4 stars though!

Rated 5 out of 5 stars

Quality product

Quality product. My only possible gripe, (and limiting factor on future orders) is the price.

December 1, 2025
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Reply from Minifigs.me

Thanks for the 5stars! We do try to keep prices down as best we can, everything we sell is custom printed and hand built by our small team.

Rated 5 out of 5 stars

Anniversary

I orderd for my anniversary and it was good qaulity! Thank you so much

January 1, 2026
Unprompted review
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Reply from Minifigs.me

Thank you for the review!!

Rated 5 out of 5 stars

Amazing experience

Not only did the process from placing order to delivery take little time, the staff was very transparent and interactive during the entire process. I received the order very quickly and the quality was amazing.

March 3, 2026
Unprompted review
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Reply from Minifigs.me

Amazing! Thank you Michael for the 5 stars!

Rated 5 out of 5 stars

Awesome!

Great quality products and seems like the business is ran by lovely people. I love ordering from minifigs.me

March 3, 2026
Unprompted review
Minifigs.me logo

Reply from Minifigs.me

Aw thank you Lucas, thats a lovely review!

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