Minifigures Display Reviews 351

Would give zero stars if I could. Absolute waste of time and money. One year on and I still don’t have my order. No replies to messages, nothing. Wishing I had read more reviews before I ordered as I see that they have done this to many other customers. Avoid like the plague.

My order of two frames never arrived and I could not get any response from the company. Do NOT use this site.

Pros: The product is good and comes as promised.

Cons: Production times and shipping take longer than expected. Every order I've made with the company has come late every time (3 months from order on average). It's really not worth it as the end of the day. I wish it were better.

Order placed in March 2024, never delivered. I asked the assistance of the European Customer Center. They managed to have my order cancelled (April 2025) but the refund has not been received.
DO NOT MAKE ANY ORDER ON THIS WEBSITE !

Scam. never received item. go to Etsy to get similar product from genuine makers.

Customer service takes months to respond. Still missing hundreds of dollars in product. NEVER, NEVER BUY FROM THIS COMPANY

Ordered in November 2024 and am still waiting. I have attempted to contact the company 5 times now and not had a single response to any email.

Feel I have been robbed and that this will never arrive. This was a Christmas present for my son and he is very upset. Do not know where to turn next or how to flag this as a scam.

Scam company. You can see this is obvious all the reviews are either one star or five star from their friends.

I paid for my product in January. They keep you in a holding pattern. I think this is unlikelihood so you can’t even claim by credit card or get an investigation into what’s happened via PayPal.

Hopefully, someone will figure out where they are and fully shut them down

I have placed an order in January for my husband birthday who is a lego and x-files fan and still waiting for my order. I was ok to wait for the weeks mentioned for manufacturing process but now it is MONTHS and still nothing. Sent an email some weeks back and NO REPLY. Horrible experience.

It appears that I am not the only person to have had issues with this so called company. Ordered a frame on 5th December 2024 and still not received it nearly 6 months. I hope this thing is made of gold the amount of time it is taking!! Tried to contact them using their website but, as other people, have had no response. I guess customer service doesn’t really matter once they have your money. If they bother to read this, send the product or a refund in the next 2 weeks or it will be taken further - order number - 13741

DO NOT USE THIS COMPANY
I ordered a display frame for my grandson in October 2024 as his Christmas present and I am still waiting! Although I realised, as the display frame was made to order, I would have to wait approximately 16 weeks it is now over 7 months!
I have tried to email them a few times and have not received any communication back except an automated acknowledgement with a ticket number that they received my email.
I have a very disappointed grandson and am missing the £74. If the company reads this review please contact me before I take this further.

DO NOT ORDER FROM THIS COMPANY
I have ordered a few frames from this company over the past few years, they’ve never met delivery expectations BUT they used to reply to emails and communicate. I ordered a frame on the 1st January 2025 and I am still waiting for this order to be delivered. No communication, no updates, no frame 6 months on. This is an appalling service and I have no confidence that I will receive my order or a refund.
They have basically stolen my money.

For anyone who had shipping issues:

Make one ticket a day on your order. The order was shipped within 1,5 week.

Products good, aftersales rubbish. 2 stars.

Ordered a frame in June of 2024, tried to contact them several times through eithjer their "ticket system" or through e-mail. NO RESPONSE whatsoever.

I, as many people here I am pretty sure I've been scammed out of 100€ here.

As stated before, STAY AWAY from these "sellers", or scammers as I should say.

Ordered September last year. Have not received the item, nor any communication or refund on the topic. I paid and never heard again. Scam alert. Find another way to get a display, do not order here.

Take your money and do not communicate or send products.

Been waiting since September 2024.

Scam. Do not purchase from here. I ordered my frame on June 28, 2024 and received nothing today March 19, 2025. The processing time given on the website is misleading, it is nothing between 14-16 weeks. Email from the account from their website is noting. They just generated a ticket # and no reply at all. Email to their help email address means nothing. They don’t reply!

I HAVE MY MONEY BACK. Do not trust this website. Writing from Canada.

Warning. They are scamming their customers. Today it is 5 months. We have been waiting for 5 months and no Lego cabinet has arrived. They are taking my money and they are taking what was ordered.
The cabinet arrived, at last, - after 6 monts!!

BEWARE! This is a SCAM website!
Today is 12/03/2025. Still waiting for my display case, which I ordered on 09/10/2024. Nobody answers to my e-mails, you can't initiate refund, because they don't work with PayPal! Despite having a good website design and many options, they scam people, and never send them the cases!

I never received my "Large Frame for Lego® Simpsons series Minifigures - 44 Minifigures / Black." I never got any replies to my emails.