Minifigures Display Reviews 351

Placed a $350 order. Got billed immediately.

Four months have gone by and:

I never heard back.
Never received my order.
Received no communication from them
Never got any replies to my email
Never got any response after using their 'support portal.'

I do not recommend this company.

I will be disuputing the charge and reporting this seller to American Express.

Ordered but never got my order. Got a response on my claim that they would investigate the problem and get back to me. I never heard from them again, did not receive my order or get my money back (as I write and requested several times). Scam-company for sure!

I Placed an order 11/09/2023. I have almost waited a whole year for my product and still have not received it. I'm getting tired of waiting. Wish I could give it 0 stars but that's not possible.

I wish I could give 0 stars, what a scam!

My mom wanted to give me a display case for my birthday... end october 2023 so she ordered from here. Sadly it never showed up, almost a year later still nothing. The only thing we keep hearing is that its being custom made after that no responses anymore.
If you still want to buy from this place you better could buy parts from bricklink and Ikea to make your own... its august 2024 when I write this review and still no update, no responses from them.
Do yourself a favour and look for a different seller.

Update: 16th Oct, it has been a solid year and 8 days later, still nu update nor response from this seller/ scammer. Stay away from this place!
The only told me it takes a bit longer because its getting hand made in brazil and therefore Im not able to get my money back as its "in the making". No response from them afterwards....

Update:
After 2 years and 2 months, it got delivered, the frame is bend, just a plastic cover and fake lego bricks. Something like this could've been made by myself and get better results.
Will not come back.

Absolute scam! I ordered over 1 a year ago nothing ever arrived. They took 140 euro and never replied. After 2 months my order number was no longer existant and login to their website was cancelled.

Ordered a frame as a birthday gift for my 9 year old son in november 2023. Still haven’t received ANYTHING!
I am so frustrated and have written the company many times without any response!
It was a huge birthday wish from my son and he’s extremely disappointed that he hasn’t got the gift yet. I have now told him that he might never get it - I think this company is a TOTAL SCAM!!!!
The last time I wrote them, they wrote me back saying I should have received the package! Well NOTHING has arrived and I didn’t get any notification that it was sent.
It seems as if it’s a big hoax and I lost my money ☹️😕😔

I am a returning customer.

First order was slow to arrive but company did communicate and replied to emails.

My current order that I am waiting on was placed 11-08-2023!

To this day, even after multiple tickets, I have no received any replys or communications to let me know what the issue is.
Ticket #'s 15924-15980-16744-17260.

Company had no issue taking my money, leaving me with nothing to show for it.

I would avoid at all costs and it pains me to say this as the previous frames and interactions with the company were positive.

If someone from the company reads this, please send my order.

I ordered 4 months ago (27.03.2024). I ordered a frame for Looney Tunes minifigures (#12856). First they replied my e-mail and promised to ship on 15.07.2024 however they didn’t. After that they stopped replying my messages. Today (24.07.2024) I contacted with a lawyer in Spain and also my bank. I will try to get my money back. I will let you know if get my order or my money back in future.

I have waited over a year for this product and no communication - just refund our money!

I placed two orders almost a year ago. I have not received any updates or correspondence. Nothing has been shipped; avoid using this website!!
I will be contacting my bank to claim back the funds.

I placed two orders, one in December 2022 and one in January 2023. To this day I have still not received anything. I have already send hundreds of emails to their costumer service and never received a response.

Ordered 6 months ago in November 2023. Will contact PayPal on Monday by phone about this. No respons on my e-mails sent a new one today. Instagram I sent a message today but you can not react on there post (definitely for this reason). Communication is very bad, after ordering we saw the delivery was 8-12 weeks nothing was mentioned on forhand. Just a “simple” frame nothing fancy or printed. Still waiting but the websites says in quality controle, still nothing there! Do not order form here!! Hope to get the frame asap as it was a present for my husband. Or get my money back!!

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After placing this review they sent me back an email about my order. That it will be sent in the week of June 13th. No sending that week. After another email, I got the message it was sent (a week later as 13th). Product has been delivered yesterday. Packed well, and product is very nice. Happy with it but not happy it took this long.

Ordered 6 month ago. Raised a ticket 4 weeks ago, no response from the help team. They keep advertising all the sales but absolutely lack in delivering frame. I have raised dispute with my bank as I haven't even heard on the ticket from the company yet.

Appalling!!

Ordered months ago, the communication is terrible and when finally replied was just told it would be 4 months .. The product is now significantly cheaper than when i ordered!! They are still taking orders despite not delivering on orders they already made and string of complaints.
Whole thing leaves a bad taste do not buy from here ! I am about to start to recover my money through my credit card

WARNING DO NOT PURCHASE ANYTHING FROM THIS COMPANY.
1) Order delivered 4 months late after mutiple attempts to reach the customer support.
2) One of the frames delivered is so damaged that it is unusable.
Answer from the customer support: send back the damaged product to Spain or wait for us to settle with UPS (shipping company) before we consider to send a new product (and wait another six months?!)
3) To get a refund from this company does not seem to be possible.
Update: they are supposed to refund me for one damaged frame and the postage after a month no news... so bad

I ordered more than 1 YEAR (!!!) ago. Send several e-mails and tried to contact them. They don’t respond. Do NOT buy here! It’s a scam.

I ordered over €120 of product 11 weeks ago to the day. I've tried to contact them via their website, email and social media and I've had zero response. They make it incredibly difficult to contact them and when you do they ignore you. Horrendous customer service. Do not recommend. Wish I'd checked Trustpilot.

I ordered minifig frames on December 3, 2022-- it has now been 500 days and I have not recieved my order. Stuck at "Assembly / Quality control" for over a year! Would not recommend.

Eventually got the frame! Ordered on 2nd December, with 8-12week wait (which wasn’t that clear upon ordering)
After numerous chasing, waiting a long time for a response, I opened a dispute on PayPal and then suddenly it was dispatched! Received on 12th April. Quality wasn’t worth the price! 3 of the studs needing sticking back on. It looks good with the figures in

The most deplorable customer service I have ever encountered! I ordered 2 frames in August 23 and 32 weeks later I have not received them. Nobody has bothered to respond to anything, I feel like money taken and no interest in the order. MASSIVE TIME WASTERS!!!!