Minifigures Display Reviews 351

Ordered in August and it’s 8 months later. They are not replying to my emails and my order still has not shipped. I would recommend not ordering from them

Placed an order for €104,66 on feb 9. Just minifigures so shipping time was said to be about 8 workdays. On march 12 I send an inquiry asking what the status of my order is. I still havent received a response. I am worried I will never receive my order and lost a lot of money. Do not order from this site!

I ordered 6 racks in January of 2023. Two months later, I got an update that: "We don't forget you. We're working on your order." Since then, there have been no updates, and only automatic replies to three inquires over the course of a year. Whether these guys are straight frauds or just really bad at business, you should stay away. I had to file a claim with visa and paypal.

I have made an order on the 29th of October 2023, for a long time now it says: "Assembly / Quality control". I've send them a ticket just to ask about my order, but got no response.
I have ordered:
-Frame for LEGO DFB German Football Team Minifigures
-Frame for Lego® Looney Tunes Minifigures

And I have ordered the The Muppets Complete Collection 12 LEGO Minifigures 71033.

Total
174.20€ EUR

But I saw a review of somebody not getting the minifigures, So I'm already preparing that if I receive my order, that probably the minifigures won't be in there.
I don't have a good feeling about this.
I will keep you updated. I payed with Paypal, so I will contact Paypal. I have until 26 of april 2024 to contact with Paypal, so I will do that for sure.

Edit: I just got a message on my ticket from minifigures, they have replied to my ticket. So that is a good sign and they promised to send it by the end of the month.
If so, I will give the 5 stars.

I received my order today, 7 May 2024. I know on the website they say it can take a few months.

Ordered Aug 2023.
Emailed Jan 21st for an update
No response still on 18th Feb.
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Update
After initiating a chargeback on the credit card mid-February (and notifying them that was my intention), they contacted me.
Shipped the product early March 2024
7/8 months for the product. It wouldn't be too bad if they actually communicated this, or responded to emails....
Knocking off 3 stars for:
* No communication until I initiated a chargeback
* Website says 1-2 months wait - it's 7-8 months in reality
* No response to tickets raised (website states a few days). I waited ~4 weeks.

They should not accept new orders till they clear the back log!!!
Product is good though.
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I would recommend everyone initiate a chargeback/dispute with your credit card / paypal to ensure you get your product or get a refund.

I ordered 4 small display frames ($140) and 2 complete sets of Lego mini figures ($235) on 3/31/23. They charged my credit card in advance including shipping. After months of requests, I finally received my frames on 02/01/24 ... minus the Lego's. So much time has passed, I have no recourse with my credit card. My requests for refund have been ignored. I had to re-glue several stands on the frames I did receive. I wish I saw these reviews before I ordered. Buyer Beware!!!!

I placed two orders in early September 2023, on a week after the other. It is now mid February 2024 and I still am no closer to receiving my frames. I have had no response to emails and the processing bar appears to be fully static with no updates.

The website advises that the products can take 8-12 weeks to produce however, it is now far beyond this. This really is poor customer service and I can only insist that you don’t use the company.

Ordered a set in September 2023. Realized I wanted another item and to combine shipping, so I opened a ticket to attempt to do so, and filled out all the details. Nobody ever contacted me. Tried repeatedly, no contact.

Then waited months and months for original order anyways. Now been 6 months, zero communication. I've opened more tickets without any response. The order status has progressed, but I'm skeptical of legitimacy at this point, as I was expecting these several months ago

Never received my order.
Placed over 1 year ago.
Even after texting with their customer support.
It seems to be a scam.

Over 1 year ago, I placed an order. So far, so good. I received an order confirmation and then: nothing. Sent an e-mail, nothing, then a full refund was offered. Nothing again. I would not advise anyone to place an order with this company.

Order placed 03/07/2023 today 21/12/2023 still nothing received. Only getting excuses the proces taking long to make watch the website. I think it’s a scam.
Update today 9/3/2024 still no news en nothing received !!!
RIP OFF!!!

Looks professional, but this is a scam or they are very very incompetent. Never received my order from 2022 of over 200 euro’s. They give empty promises. I already gave up but I hope this review prevents someone else from making the same mistake.

They even removed my earlier review from Trustpilot.

Do not order from this company, placed an order on the 1st September and have still not received it. Still in production.

Ordered over a year ago and never received! Have stopped replying to my emails. So angry they have kept my money.

Orderd 1 year ago. Never got it. Psyed for it. No answers from service anymore.

Ordered 15 months ago and never got anything. They promise to sent the item every time, but nothing received so far. It looks like a scam. I will go to the police today to report this

Waiting for over 10 months (gave up actually). They are still promoting there website on IG and other socials, but there is no reply from customer service and it looks like there will never be a shipment. Don't order from here!

This is a complete scam! I ordered 2 frames in 2021 and still have not received them! They did reply multiple times that “something must have gone wrong” and “we’ll send the frames in the next couple of days”.
Last communication was June 2023.
Huge disappointment!

DO NOT BUY ANYTHING FROM THESE GUYS. They're completely scam.
Wasted money and time. The website appears to be well designed and they surely took an effort but they're TOTAL SCAM

Much like a lot of the other posters,

Ordered in January for delivery in April, still waiting.

I’ve asked for a refund and been fobbed off several times.

**Update- Received request for details after posting last week via trustpilot. Promptly gave them and, yes, nothing.