Initially I was disappointed with the product I received. I responded to MOS’s follow-up email and was pleasantly surprised when they completely made it right. They even thanked me for the feedbac... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I did my purchase at MOS November 25, 2025 and received several items in different shipments. 3 items are still missing, worth USD +500.- I've sent emails, called them and given the answering ma... See more
Company replied
Bait and switch. Went from a small company selling decent products to overpriced and over-marketed stuff that aren't as described. Recently just caught them selling what was described as 10% merino wo... See more
Company replied
Found this company thanks to their repeating advertising on Facebook and Instagram. Was quite happy with the first orders. Last year they started to increase prices and reduce the quality of their ser... See more
Company details
Information provided by various external sources
We believe that through science we can make you more comfortable and productive… everywhere. Based out of Boston and born in the labs of MIT, we engineer for motion, comfort, easy-care, and the planet. Think products that are breathable, stretchy, sweatproof, and easy to care for.
Contact info
275 Newbury St, 02116, Boston, United States
- +1 (855) 667-1920
- q@ministryofsupply.com
- ministryofsupply.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 53% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect for the traveling executive
Firstly, I want to start by saying I’m a big fan of the MoS brand, what they stand for, the founder’s entrepreneurial spirit, and most importantly their clothing!
I’ve been a customer since their early days. Their products are built to last and only keep getting better.
I upgraded my closet recently with their pants and shirts, and they are so perfect! I actually look forward to putting them on every morning and it has literally saved me hundreds of dollars every month from dry cleaning my other regular pants and shirts, which shrink and loose their fit if I washed them at home! Since I discovered it, it’s the only gift item I ask for from all family and friends for any occasion!
As an entrepreneur and business executive, I spend 8 months+ in a year actively traveling and you guys nailed it!
Ministry of Supply is A+
The owners of Ministry of Supply are meticulous about their design and care deeply about their company. It shows in their products, which I've owned for more than 10 years (I especially love my Apollo and Aero Zero shirts). Customer service is the best I've ever experienced from an apparel company. I will be a customer of Ministry of Supply forever and I hope they get many more die-hard fans in the years ahead!
Hides negative reviews
This is another social media darling that hides bad reviews.
I purchased the Joule leggings and was not happy with them. The material and finishing were high quality but very unflattering. I ordered my usual size, and they did not stay put and bagged in the crotch area. Yet the thighs had unflattering, tight seams. The "positive" reviews claimed that the leggings could go from work to play, but in reality the material is shiny and swishy. The only place these look appropriate is the gym. I submitted my review, verified my email address, and even got a friendly reply from customer service. It has been over one week since I submitted my review, and it's still not up. Because of the false marketing, I do not trust the company's other products.
If you don't believe me, go on the Joule legging page. They display the most positive reviews first and don't allow the user to sort by date or stars (how can a high-tech company overlook that?)
Comfortable Clothes
Comfortable Clothes! The customer service is fantastic - I've always gotten a very quick reply when I've had questions about an item or an order - and the clothes are very comfortable. I own about 4 Ministry of Supply shirts and 5 pairs of pants.
Great Stuff
I've purchased a jacket, five pants, four t-shirts, and two dress shirts from MOS. The clothes are great. Comfortable, stylish, breathable, and stain-resistant. Buying their stuff has made me get rid of some other clothes because the MOS stuff is so much better. It would be great if they had more in-between pant sizes. But they're great about free returns and exchanges, so you don't need to worry about getting the wrong size and being stuck with it. Three thumbs up!
Perfect for performing musicians
As a professional freelance musician I am always finding myself in different venues and stages, some comfortable many not. The velocity suit and shirts have been a game changer because of their comfort: unparalleled breathability; great stretch and give but stays in place…and the kicker is it’s all machine washable. Now if you could only make a tuxedo too ;)
- Chris
I requested an exchange on a sale item…
I requested an exchange on a sale item that was technically not eligible, received personal and prompt response and was delighted to be able to receive a different size of the item I had purchased -- everything was fast, friendly, flexible. I love the pants, have worn them more or less non-stop since!
hmm...
Ok, so I got the Men's Composite Merino Active Tee. Pricey but I was interested in the merino plus the stated overall sustainability practices of MoS. I just took it out of the laundry and I noticed it was already getting a little 'pilled' and it comes out of the dryer very clingy to the point that it's hard to fold properly. Granted, I mistakenly put it in with my other clothes, which I wash in cold but sometimes dry on high, and I see it's supposed to be low heat. So my bad, but this shirt has only been washed a few times and I thought one of the selling points was durability. Does drying on high one or more times ruin it?
A Capsule Dream
The material is excellent in feel and durability and the company is sustainable. The colors are rich and non-fading. I have a variety of pieces and each one is well-made and classic in design. I can wear them anywhere - from teaching my high school classes to a night at the theater. A new go-to for my capsule wardrobe lifestyle!
Happy New Year
Website navigation made simple.
Great product selection.
Timely delivery service.
Great quality
Great quality. Love the brand. Start replacing my old clothes with them :)
Comfortable
Comfortable, smart clothing!
I've been impressed with everything that I've ordered from MoS. Shipping is always quick and the sizing seems accurate and consistent.
Living in paradise
For the over 2 years I have ordered several pants & shorts from Ministry of Supply and the fit is consistently good.
Even the running shorts are quite comfortable.
Another major factor is the material used is excellent quality and easy to wear and maintain.
Lastly the company has excellent customer service and is gracious to offer a generous rewards program which I have taken advantage of.
Men's Kinetic Blazer - Navy Navy / L
First time buyer so I wasn't sure what to excpect considering the alternative material but I can say that I am very pleased with this particular item and it certainly feel and look on the premium side, not to mention the ablity to move your arms and torso up and down with ease.
Fit: fitted well but not prefect a little to loose around my chest and large/lengthy with the arms so will have to get it tailored a bit (personal measurments: 178cmx80kg muscular&lean built, chest: 107cm Waist: 86cm Shoulders: 42cm)
Shipping:Paid 67$ for expedited international delivery and have recived the blazer withing 7 working days (Mon-Fri)
Very Good Products and Service
Although I can only order a few products due to the high cost of international shipments, I do enjoy using the products. They are very comfy and durable. I've only tried the T-shirts and polo shirts though.
Great customer service, good sustainability practices, and rocking clothes
Ministry of Supply has a great selection of fly athletic/dress-wear, good sustainability practices, and awesome customer service.
The clothes fit better than most athletic wear for slim/long fit.
I'm not sure about their ethical pay practices, but the rest of the company seems absolutely wonderful!
Fan of 3D Print-Knit Mask
Just ordered 3 more 3D Print-Knit Masks! I’ve owned 4 others since I first learned of this company in fall 2020. (I somehow keep losing them!) This mask is soft and super comfortable on my face, and it’s my go-to when I’m out-and-about plus especially when I’m engaged in activities with a lot of movement.
The only downside is the filter gets scrunched up in the Small-sized masks I buy. (They fit perfectly in the regular-size mask, but that size is a bit loose on my face.) Oh, and I’m missing the color options! Would love another black, marble & blue in my collection!
Amazing quality.
Bought one about 2 years ago and still going strong. It is still wrinkle-free and looks like new.
Women's Composite Merino Cardigan - Oatmeal
I've been a fan of their velocity suits for a few years now, but I was recommended their cardigan and it does not disappoint! It arrived a few days ago and I find myself reaching for it non-stop. It melds workplace professionalism with athleisure qualities and as we transition back to office settings its the perfect item to have on the back of your chair or in your carry on. Do not hesitate to try this piece! I actually went back and purchased a second color.
Easy returns, very responsive and helpful
Made returns very easy, didn’t hesitate to send a new pair of pants when mine got delayed in the mail.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








