Ministry of Supply Reviews 197

TrustScore 3 out of 5

2.8

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Rated 5 out of 5 stars

Initially I was disappointed with the product I received. I responded to MOS’s follow-up email and was pleasantly surprised when they completely made it right. They even thanked me for the feedbac... See more

Rated 1 out of 5 stars

I did my purchase at MOS November 25, 2025 and received several items in different shipments. 3 items are still missing, worth USD +500.- I've sent emails, called them and given the answering ma... See more

Company replied

Rated 1 out of 5 stars

Bait and switch. Went from a small company selling decent products to overpriced and over-marketed stuff that aren't as described. Recently just caught them selling what was described as 10% merino wo... See more

Company replied

Rated 1 out of 5 stars

Found this company thanks to their repeating advertising on Facebook and Instagram. Was quite happy with the first orders. Last year they started to increase prices and reduce the quality of their ser... See more

Company details

  1. Men's Clothing Store
  2. Clothing Store

Information provided by various external sources

We believe that through science we can make you more comfortable and productive… everywhere. Based out of Boston and born in the labs of MIT, we engineer for motion, comfort, easy-care, and the planet. Think products that are breathable, stretchy, sweatproof, and easy to care for.


Contact info

2.8

Average

TrustScore 3 out of 5

197 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 53% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Most Comfortable Dress Clothes

I purchased the kinetic dress pants for men and also a few dress shirts (Aero and Apollo). These are some of the most comfortable dress clothes I have ever owned. I am able to comfortably work all day in them and by the end of the day I am in no rush to change into something more comfortable. The material feels great on my skin and does not leave a rash or redness around the neck collar which some dress shirts have done to me in the past. The Kinetic pants are sooooo comfortable! I am usually sitting at a desk most of the day and I forget I am wearing dress pants. I highly recommend Ministry of Supply to anyone looking for comfortable dress clothes and also dress clothes that look good.

Toby
Washington D.C. Area

October 21, 2020
Unprompted review
Rated 5 out of 5 stars

I ❤️ Ministry of Supply

Since I've found Ministry of Supply, I've been a fan. I don't shop anywhere else because the service is phenomenal and the clothes are of a quality I've not been exposed to before; I personally can't believe I can spill mustard on my pants and it comes off with a few swipes. Yes. I'm a messy eater at times - pardon me...or don't.😊😊 I love MoS. Thanks everyone; thanks Evie. Thanks Nico. You're wonderful people with unreal service products.

October 18, 2020
Unprompted review
Rated 5 out of 5 stars

Resolved Duties Issue Promptly

I had a problem with duties for a package (I'm based in Canada and it was ~50% of the purchase price). I left a message and was followed up with by Elvie, a customer sales rep. She showed me their policy on duties and how they reimburse (with store credit) for duties paid on orders to AUS/Canada. They were extremely helpful, kind, and prompt with their replies. Turned my experience from deeply negative to highly positive. This is what good customer service is, a bonus for the already high-quality of their clothing offerings.

October 13, 2020
Unprompted review
Rated 5 out of 5 stars

I have the grey mask 2.0

I have the grey mask 2.0, it's so much easier to put in the filter, great improvement in design. I love these 3d knit products - this mask is the only I've ever tried that fit me over the noise and gave me a good seal... good noise bend, nice feel, the mask is so comfortable and easy to breath in... obviously MoS puts a lot of craftsmanship in their PPE and great pride in their products. I will be ordering another in black -

October 9, 2020
Unprompted review
Rated 5 out of 5 stars

No Dry Cleaning!!

The thing my husband and I love most is that we don’t have to dry clean. LOVE THAT!!!
The quality is great too.
Your socks are my husband's favorite.
We both purchased the smart heat jackets a couple years ago and took them on our 2-week trip to Europe in winter and they were a life saver!!!
So amazing, have recommended those to everyone.
Overall, we are fans and will continue to shop here.
Like I said the best part is the low maintenance of no dry cleaning/no ironing!! Amazing. Thanks again.

October 9, 2020
Unprompted review
Rated 5 out of 5 stars

Stylish, functional clothing with great CS!

Really pleased with the quality and the style of the apparel, and the well-represented customer service, from the CEO himself! I rock my MoS suits and shirts most days now, and not only am I pleased with the comfort while traveling through microclimates of indoor airconditioning and outdoor heat in Hong Kong, but I am also blown away by how much I can move, run and stretch in my Kinetic suit, in particular. Can't wait to try on my Intelligent Heated Jacket during my northbound travels once the borders open up!

October 3, 2020
Unprompted review
Rated 5 out of 5 stars

Best work pants for veterinarians

I am a veterinarian and I LOVE the Velocity classic cropped pant. While I routinely wear scrubs while working emergency shifts or in surgery, these pants are perfect for the days that I am seeing regularly scheduled appointments and need to wear professional attire. These pants are comfortable and stretchy so I can move with my patients, actually look like nice pants (especially compared to other brands that I have tried that boast similar comfort/style claims), and maintain their shape/color/appearance with machine washing. I already own multiple pairs of these pants in black and grey, but wouldn't hesitate to buy them in other colors/patterns if offered!!

October 2, 2020
Unprompted review
Rated 5 out of 5 stars

Kinetic Pants are a Mainstay

I finally found the mainstay I was looking for in the Women's Skinny Kinetic pants - I plan on filling my closet with these pants! The most important aspect of these pants is that they truly are machine washable. They come out of the washing machine perfectly ready to be line dried overnight for morning wear - no additional fussing needed.

September 29, 2020
Unprompted review
Rated 5 out of 5 stars

My favorite place to shop

Ministry of Supply is my go-to for my favorite tees and polos. They've become my uniform. Great quality and great (fast) shipping. Highly recommend!

August 27, 2020
Unprompted review
Rated 5 out of 5 stars

Best brand out there

A couple of weeks ago, I learned about Ministry of Supply and based on my research, I decided to try it out. I purchased 5 different shirts and one pair of pants. After taking them to my local tailor, I picked them up this weekend and was able to experience the product. I am giving Ministry of Supply 10 out of 10 in ALL categories. Their products are excellent, the colors are intense, the materials are flexible and very comfortable. The shirts are elegant and stylish. The purchase was easy to process, the price was visible, the pictures were clear and showed the advertised quality of the fabric, the product that arrived exceeded my expectations. I used to go to local stores to buy custom made shirts that took two months to arrive. After trying Ministry of Supply, I don’t think I will do that again. I think I have found the right brand for me. I had to exchange the pants since I ordered them 1 size too big. I’m not good at gauging pant measurements online, but I did like the quality. Most importantly, they have provided excellent service throughout the entire process. I highly recommend this brand. The technology is top notch. I already shared this website with two of my colleagues and within minutes, they placed their orders.

August 25, 2020
Unprompted review
Rated 5 out of 5 stars

Compliments!

Very simply, A+ product. Quick note on an interaction I had this week...

Ran to the local hardware store and as I was walking out a customer ran out after me asked “where’d you get that shirt?” – can’t say I ever remember a stranger asking me where I get my clothes, but I was of course more than happy to share the Ministry secret with him. He said it was just a really good looking shirt and wanted to buy it and then was completely sold when I told him how great it really is i.e. moisture wicking, breathable, wrinkle-free, etc. Anyway, he repeated the Ministry of Supply name maybe three times to make sure he had it right and that was that.

Keep doing what you do and I’ll keep filling my closet with it.

August 12, 2020
Unprompted review
Rated 5 out of 5 stars

Tech without looking tech for everyday wear

Overall great company with innovative products that make your life easier which is really what it is about. The clothing have been comfortable, durable, easy to care, and they look good on you. Have several of their clothes and find myself going back to them time and time again. Customer service has been responsive and when issues arose, have resolved them fairly and well. The friendly and detailed responses are helpful.

Recently got the active shorts and they have been great so far. They stretch and hold shape where they are supposed to making them awesome for their intended use.

August 11, 2020
Unprompted review
Rated 5 out of 5 stars

Ministry of Supply is unique in that…

Ministry of Supply is unique in that the company uses really innovative technology to create simple wearable products that have an edge and great style while not compromising fit or comfort. The products feel good on and are versatile. They also use environmentally conscious fabrics when possible which is also really cool. If you are looking to update your business casual or work from home gear check out Ministry.

August 8, 2020
Unprompted review
Rated 5 out of 5 stars

Team always bends over backward…

Team always bends over backward to make sure you've got what you want and answer any questions you have. Biggest issue has sometimes been getting another of something you love; other people my size must appreciate the same details.

August 7, 2020
Unprompted review
Rated 5 out of 5 stars

Love the shorts!

Just purchased my third pair of the Active shorts. These are the most comfortable athletic shorts i've ever owned. I purchased the first pair almost a year ago and they've held up with numerous washing!

As usual, delivery was within just a few days after order.

August 7, 2020
Unprompted review
Rated 5 out of 5 stars

The most comfortable mask that really protects!

I bought 3 mask kits from Ministry of Supply - white, navy, and gray. These are the most comfortable masks for all day use. Especially with the warm weather this summer, the regular surgical face mask that everyone wears quickly becomes a pain to wear - they are uncomfy, leave marks on my face, & they fog my glasses. I tried some regular cloth masks, even had some printed with our company logo on them - they don't do enough to filter out particulates in the air and they absorb sweat too quickly.
These mask kits with the insert able filters have been the answer I was looking for. I have used them for just about 2 months now. Protective. Comfortable. Breathable and they look sharp.
Just like everything else Ministry of Supply makes, a top notch product designed for heavy use with some scientific engineering that make them perform better. You got to try them!

August 5, 2020
Unprompted review
Rated 5 out of 5 stars

Good on them

Glad that they have shifted production to make needed masks at a time when it is still hard to procure something so useful for protecting your own health and protecting the health of others at risk.

August 4, 2020
Unprompted review

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