We spent a week at Villa Bayad in April 2026 to celebrate our 50th wedding anniversary with our family - we had a sensational time! The Villa was perfect for 3 couples and 2 teenagers – everyone... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We spent a week at Villa Bayad in April 2026 to celebrate our 50th wedding anniversary with our family - we had a sensational time! The Villa was perfect for 3 couples and 2 teenagers – everyone... See more
Company replied
Diana from Ministry of Villas could not have been more helpful. She sent us numerous options and always answered our questions promptly and looked further when we focused more on what we wanted. I c... See more
Company replied
So far the booking process has been super helpful, friendly and efficient. Lots of options provided to us almost straight away which fitted within our brief. Saved us hours of searching the internet f... See more
We booked our Villa through Lola and Sara for our 10 year wedding anniversary in May/June this year.Unfortunately we are unable to make this date due to illness.Lola and Sara have gone above and beyon... See more
Stay just one night in a villa and you'll never stay in a hotel again
61 Robinson Road, #07-01, 068893, Singapore, Singapore
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have found my booking experience with Ministry of Villas to be very easy. Lola Tandyar is our Villa Specialist assisting us with the booking has been extremely efficient. There was no delay in receiving a response to our initial enquiry and after a couple of email exchanges the booking was confirmed.
We've gone through the first booking and payment process, and look forward to the same efficient service and a wonderful stay when we arrive in June.
we've just completed our booking from Ministry, and Lola's assistance was outstanding.
gave us many options, replied quickly and was patient.
Now looking forward to getting to Bali!
Im writing to share my experience with Ministry of VILLAS, namely a lovely lady by the name of Diana, who never failed to respond promptly to all my emails and had the utmost patience with me going back and forth, being unsure and asking for a better deal when trying to book accommodation in Bali. She tried hard, gave me several options and had enormous patience. I finally agreed to take Villa Anggrek in Seminyak for 6 of us (3 couples) . It looks great on line but we have yet to see it, as we are leaving on 29th Dec.
I must mention that I have never received such great customer service in my life as that offered by Diana of Ministry of Villas and would love to meet her when we arrive.
Outstanding customer service!
Lucy R (Adelaide)
We arrived in Bali unattended with any agent trying to do it on our own... Lets say, what a S*#t fight we entered into!!
Our accommodation that we thought was going to be Koser was horrible and we needed immediate rescuing (2 small children under 3 years old!)
Immediately called Sara @ Ministryofvillas and within 3 hours had quite possibly the best villa i have ever seen, in the best location, with every luxury i could of imagined, ready and waiting to greet us!!!.....
This then continued for the next 3 weeks, as I would not trust anyone or any site other than Ministryofvillas to book our accommodation... They know what people want, and TRUST ME, i am high maintenance and am not happy with mediocre service.
Without a doubt the BEST holiday I have ever had on my life with my family, and I honestly owe it all to Sara and her impeccable and timely service.
I have recommended tens of couples in the last 3 months upon return to ministryofvillas as I know their Bali experience would not be 100% if not first putting it through Sara and her crew.
If you ACTUALLY want to have an amazing Bali holiday, contact Sara. PERIOD.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.