Minnen Jewellery  Reviews 105

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

I bought my bracelet 7 months ago trough sweatcoin and still have not recived anything. I’ve tried to contact the support many times but haven’t heard anything. Will not be ordering anything from them... See more

Rated 3 out of 5 stars

Well I ordered Minnen bracelet through sweatcoin like a month ago to Finland and nothing has arrived. They promised 14 days delivery and won't answer any questions (I've send them 2 emails) so custo... See more

Rated 5 out of 5 stars

I'm giving a 5 stars rating because the item quality is very good, I rarely see that kind of mastery. The item is also very beautiful and amazing, I'm wearing every day when I can do. The delivery was... See more

Rated 5 out of 5 stars

Stunning necklace. Sturdy but elegant. The engraving is beautiful, and it arrived quickly and well packaged, with the option to include a lovely small presentation box. Overall I'm so happy with my pu... See more

Company details

  1. Jewelry Store

Written by the company

Custom engraved luxury accessories


Contact info

2.5

Poor

TrustScore 2.5 out of 5

105 reviews

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Rated 1 out of 5 stars

Has it something to do with sweatcoin?

I bought my bracelet 7 months ago trough sweatcoin and still have not recived anything. I’ve tried to contact the support many times but haven’t heard anything. Will not be ordering anything from them ever again.

July 22, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a bracelet

I ordered a bracelet, and it’s been a month and they are giving no updates on it, and every time i try to send them a mail they are just reply by saying we will come back at u in 2-3 working days, and they don’t!!!!
Scam website, please don’t buy anything from here

February 25, 2024
Unprompted review
Rated 1 out of 5 stars

lets locate Minnen Jewellery

I ordered on the 5th of February with all the VIP shenanigans that they promoted to receive it by Valentine's Day today is the 7th of March and I have not received any updates, even though I am sending them emails regularly with no answer.

i looked into them a bit, it is a UK based i company! does anyone know a better way to contact them?

February 5, 2024
Unprompted review
Rated 2 out of 5 stars

DO NOT ORDER FROM HERE!!!

I ordered two bracelets one silver and one gold. The order came in 3 WEEKS although it said 4-7 business days. The quality aint worth the money and i contacted the company through email 3 times and no response. DO NOT ORDER FROM THIS PLACE. I think it is a dropshipping firm and they mark up the prices like crazy!!!

February 22, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a bracelet set two weeks ago…

I ordered a bracelet set two weeks ago and still haven’t gotten an email about it being shipped out,I tried customer support and they still haven’t answered,I want my money back if it don’t ship any faster.
Update: They responded saying it’s shipped and i’ll get and update email four days ago and they still having gave me an update, starting to wonder if it’s a scam.Its been a whole month now

September 20, 2023
Unprompted review
Rated 5 out of 5 stars

Minnen Jewelry is a diamond in the rough!

Minnen Jewelry is a diamond in the rough. From the moment I stumbled upon their website, I knew that this was the place for me. Their stunning selection of beautiful and unique jewelry was enough to catch my eye, but it was their attention to detail that truly captured my heart.

I was looking for a special piece to surprise my girlfriend with, and after spending countless hours scrolling through page after page of jewelry options, I finally came across the perfect ring. The craftsmanship was evident in every detail of the design. It was clear that Minnen Jewelry is dedicated to delivering the best of the best in their products.

The customer service I received was exceptional, with fast and responsive replies to my inquiries and efficient delivery times. It was comforting to know that my purchase was in safe hands, and I appreciated the regular updates on the status of my order.

When the ring finally arrived, it was even more beautiful than I had anticipated. The level of attention to detail was truly impressive, and the ring fit my girlfriend perfectly. She was overjoyed when she saw it, and it made for an unforgettable moment that we both will treasure forever.

Overall, I can’t recommend Minnen Jewelry enough. Their selection, quality, and customer service are top-notch. They are clearly passionate about their craft, and it shows in every piece they produce. If you’re looking for a special gift or a piece of jewelry to add to your own collection, look no further than Minnen Jewelry.

June 3, 2023
Unprompted review
Rated 1 out of 5 stars

I do not recommend dealing with this…

I do not recommend dealing with this fraudulent seller
I bought 3 rings from him, worth $250, and after 3 months, I have not received the product. When I sent them by mail, they informed me that the shipment had left their headquarters and was heading to my country in Saudi Arabia. After much trouble, I discovered that my order went to a wrong address, which is the UAE, noting that I mentioned my address. In detail in Saudi Arabia, and until now, I want them to correct their mistake, but they do not respond via e-mail. They are thieves. In fact, they received the amount, and I did not receive my order, and they do not answer my messages.

January 11, 2023
Unprompted review
Rated 2 out of 5 stars

Ordered both a bracelet and a necklace

Ordered both a bracelet and a necklace, with different engravings for my mum and sister. Both items arrived with the same engraving. I emailed them immediately, with no response. After 2 further emails, I have still heard nothing back. Won't be ordering from them again.

March 18, 2023
Unprompted review
Rated 5 out of 5 stars

Great customised items

I used Sweatcoins to get 50% off my order so I bought x2 bracelets and one necklace. The order process was easy (the most difficult part was finding my coordinates) and I paid for the gift box and fast delivery. After reading reviews I didn't expect it to arrive any time soon however 8 days later it arrived!! I really love the items however the silver of the bracelets and necklace are NOT the same. The bracelets are a brushed steel and the necklace looks like normal silver. Not an issue for me but may be for others.
The only annoying thing is online they have black jewellery in the pics but you can't actually buy these. Otherwise I'm really happy.

February 14, 2023
Unprompted review
Rated 4 out of 5 stars

Satisfied

Quick delivery considering it was engraved and very happy as was a gift for my girlfriend who was very pleased with it!

December 29, 2022
Unprompted review
Rated 1 out of 5 stars

Ruined my moms birthday

I ordered a custom engraved rose gold necklace on October 31st, payed extra for the VIP box and handling hoping it would get here quickly, but instead I got no info from Minnen and I had to try to track it myself. When I did, the USPS tracking number they gave me didn’t work and when it finally did it said that my package was in California. I reached out to the company hoping to get more info on the shopping only to get ignored for days. When they finally did respond it basically said that I needed to wait. I finally got my necklace, ON DECEMBER 20!!! The VIP said it would take 5-7 business days!!! To make it even worse, when I opened it up there was no engraving on it at all. I wasted my money, tike, and effort on a stupid necklace that came over a month late, without tracking, and unengraved.

AVOID THIS COMPANY, they have horrific customer service, the only thing they do well is ruin birthdays.

December 20, 2022
Unprompted review

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