Mirrorforyou Reviews 226

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Would love to be able to comment on the mirror I ordered on 11 Dec but as per a similar review, after initially telling me there is an issue with supply of the frame, my emails are now being ignored.... See more

Company replied

Rated 1 out of 5 stars

Ordered a Mirror on 29th December 2020 and it is now 9th February 2021. Tried emailing them several times got no answer, tried phoning and got "customer service is not available" - they got that r... See more

Company replied

Rated 1 out of 5 stars

No ongoing product support - mirror purchased for £350 and supplied a few years back - good quality. The dimmer has failed. They won't sell me a spare part, they won't assist with sourcing one, they... See more

Company replied

Rated 1 out of 5 stars

Poor quality of product. The mirror looks horrible as due to its location it is possible to see it from the side. Also promised IP rating is not provided. For that amount of money I find it total... See more

Company replied

Company details

  1. Bathroom Remodeler

About Mirrorforyou

Information provided by various external sources

We are dedicated to giving you the very best personalised mirrors with a focus on uniqueness, quality and affordability. We are sure that our wide range of products and professional service will make it easier for you to choose your desired mirror.

As an online shop, we have been successfully selling in the UK since April, 2015.

We aim at delivering to you the best quality products, totally customised and not available elsewhere.

With us, you can be sure that your mirror will be one and only.

We invite you to use our flexible services and a wide range of products in order to get just what you want for an affordable price.

We specialise in:

LED illuminated bathroom mirrors

LED infinity mirrors

classic bathroom mirrors

bathroom mirrors in frame

made to measure mirrors

Contact info

1.7

Bad

TrustScore 1.5 out of 5

226 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Great way to customise mirror

Great way to customise mirror. Quick and easy to use website and well priced. Not installed it yet but even the builder comment on quality if the mirror we bought.

June 19, 2017
Unprompted review
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Reply from Mirrorforyou

Many thanks for your feedback! We are sure that your LED mirror will be a thing to envy for your friends and family ;)

Rated 4 out of 5 stars

Very good quality, Looks very modern

The mirror is great, however, the remote for the mirror does not work and the rainbow lighting I paid for can only be turned on by the remote.

June 19, 2017
Unprompted review
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Reply from Mirrorforyou

Thank you for sharing your feedback with us! Our customer service will contact you shortly regarding the problem you have reported.

We will certainly manage to rectify it!

Rated 4 out of 5 stars

Took a while to arrive

Took a while to arrive, but was well packed and as per the order

June 19, 2017
Unprompted review
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Reply from Mirrorforyou

It is great to hear that we have gained yet another satisfied customer :)

Rated 5 out of 5 stars

Some of the best packaging that I have …

Some of the best packaging that I have seen mirror packed in two boxes which was exceptional.i have checked the mirror but I have not put on wall at the moment so not sure if lights work and sensor

June 19, 2017
Unprompted review
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Reply from Mirrorforyou

We are constantly working on our packaging system and we are glad that it results in our customers' satisfaction :)

Thank you!

Rated 5 out of 5 stars

Super product

Super product, carefully delivered!

June 5, 2017
Unprompted review
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Reply from Mirrorforyou

Thank you for your super review ;-)

We are glad that you are satisfied with the mirror!

Rated 5 out of 5 stars

Great quality mirror at a reasonable …

Great quality mirror at a reasonable price.

The first mirror was damaged in transit, and the company made no fuss and sent a replacement - excellent service!

May 27, 2017
Unprompted review
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Reply from Mirrorforyou

Thank you for taking the time to review our company!

Such unfortunate accidents sometimes happen, despite the fact that the mirrors are very securely packed.

We always favour our customers' satisfaction and thus are keen on finding the most convenient solutions for them.

Rated 5 out of 5 stars

I must admit i had reservations …

I must admit i had reservations ordering our infinity mirror coming from poland.How wrong i was brillant service emails updating us of our mirror in transit .Took about 3 weeks in total from ordering to delivery.Mirror excellently made looks amazing iin our bathroom.would recommend to friends /family.Thankyou

May 27, 2017
Unprompted review
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Reply from Mirrorforyou

Thank you for your review! Feedback from satisfied customers is what we like to hear ;)

We admit that sometimes our delivery times might be a bit longish, but that is because all of the mirrors in our offer are made to order and customisable.

We are glad that your LED mirror is a fine complement to your bathroom :)

Rated 4 out of 5 stars

The mirror and its quality is spot on

The mirror and its quality is spot on; the only minor criticism that I have is that delivery was difficult to coordinate.

May 20, 2017
Unprompted review
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Reply from Mirrorforyou

We are very thankful for your feedback!

As an online shop specialising in the made to measure LED illuminated bathroom mirrors we rely on courier companies which are trustworthy and dependable.

However, sometimes issues like the one mentioned by you happen, as the couriers have their own restricted working hours. We are constantly looking for new solutions which would make the deliveries more comfortable for our customers.

It is a pleasure to hear that you are satisfied with the mirror!

Rated 5 out of 5 stars

Easy to order what you want

Easy to order what you want. The product was well packed and easy to install. Can't fault it.

May 18, 2017
Unprompted review
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Reply from Mirrorforyou

Your feedback is greatly appreciated!

We are constantly working on improving the security of our parcels and we are happy when we hear that our efforts pay off!

Rated 5 out of 5 stars

Great mirror

Great mirror, just what I wanted - perfect for doing my make up in. A knowledgeable company about led light colour and lumens. Excellent communication. Speedy product delivery.

May 18, 2017
Unprompted review
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Reply from Mirrorforyou

We are proud that we came up to your expectations - such comments always make us try harder :-)

Thank you!

Rated 5 out of 5 stars

Spoke to a very friendly chap who …

Spoke to a very friendly chap who helped me through the ordering and sizing of our mirror, we had a limited size!! Really nicely finished mirror with bevelled edges. Super price and easy to fit. Would recommend to anyone!

May 18, 2017
Unprompted review
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Reply from Mirrorforyou

Your positive feedback means a lot to us! Thank you for taking your time!

We are looking forward to more satisfactory orders in future :-)

Rated 4 out of 5 stars

great product slow delivery

Would have given top marks but delivery took over two weeks. Product great. Answered questions about wiring over the phone really clearly.

May 18, 2017
Unprompted review
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Reply from Mirrorforyou

All of our LED mirrors are made to order, hence a bit longish delivery time.

We are very happy that you are satisfied with the mirror and our customer service.

Hopefully, we can do better on your next order ;-)

Rated 4 out of 5 stars

Very good customer services and …

Very good customer services and fabulous mirror for a good price.

May 4, 2017
Unprompted review
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Reply from Mirrorforyou

Great many thanks for your positive review!

We do love LED mirrors and enjoy sharing them :)

Rated 5 out of 5 stars

Mirrorforyou

Having made a purchase not to our expectations, Mirrorforyou were helpful and efficient in rectifying the problem , re delivering promptly and collecting initial order. I would be happy to recommend and purchase again.

April 30, 2017
Unprompted review
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Reply from Mirrorforyou

We appreciate your taking the time to share your feedback!

We always work with customer satisfaction in mind :-)

Rated 2 out of 5 stars

Zebra LED Mirror

Our Mirror arrived well packaged and in good time so no complaints on the service but we are really disappointed with the quality of it. It is a mirror stuck on its frame and so is not flush, the extras we have paid for seem really poor quality and it feels a bit stuck together and flimse. We have paid over £350 and feels like it cost around £30 to make!
Would not recommend.

April 26, 2017
Unprompted review
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Reply from Mirrorforyou

Thank you for your feedback! The mirror model purchased by you is made of two glass sheets (one placed on the other), as was advised in the product description.

We understand that buying online does not allow for personally checking the item, therefore if a customer is not satisfied with the received product, they can always make use of their 14 days right to cancel the order and receive a refund.

Rated 5 out of 5 stars

Mirrorforyou

Ordered my mirror and had it the same week, website was very easy to navigate and being able to customise it to suit was great. It arrived safe and sound. The quality is superb and I would highly recommend 'Mirrorforyou' to anyone. I'm delighted with it.

April 12, 2017
Unprompted review
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Reply from Mirrorforyou

Your feedback is greatly appreciated! Making it possible for people to order personalised LED mirrors and thus bringing happiness and satisfaction into their lives is our goal!

Rated 5 out of 5 stars

Ordered online after speaking with …

Ordered online after speaking with customer services who answered my queries without delay. Mirror arrived promptly well packaged and exactly as described. Perfect for my new ensuite. Would definitely purchase from this company again

April 7, 2017
Unprompted review
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Reply from Mirrorforyou

Thank you for sharing your comments! We are glad that we have come up to your expectations :)

Rated 5 out of 5 stars

First mirror arrived with slight damage …

First mirror arrived with slight damage in one corner despite being VERY WELL packaged. Company immediately offered a full refund or replacement mirror which arrived about 10 days later. Good quality product at a fair price. Would happily recommend.

April 7, 2017
Unprompted review
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Reply from Mirrorforyou

We're glad you took a moment to leave your comment with us. We're very happy that you are satisfied with the product quality.

We're constantly working on different methods of packaging in order to ensure that the products are safe during transit, but we haven't come up with a courier-proof method as of yet ;)

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