Mirrorforyou Reviews 226

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Would love to be able to comment on the mirror I ordered on 11 Dec but as per a similar review, after initially telling me there is an issue with supply of the frame, my emails are now being ignored.... See more

Company replied

Rated 1 out of 5 stars

Ordered a Mirror on 29th December 2020 and it is now 9th February 2021. Tried emailing them several times got no answer, tried phoning and got "customer service is not available" - they got that r... See more

Company replied

Rated 1 out of 5 stars

No ongoing product support - mirror purchased for £350 and supplied a few years back - good quality. The dimmer has failed. They won't sell me a spare part, they won't assist with sourcing one, they... See more

Company replied

Rated 1 out of 5 stars

Poor quality of product. The mirror looks horrible as due to its location it is possible to see it from the side. Also promised IP rating is not provided. For that amount of money I find it total... See more

Company replied

Company details

  1. Bathroom Remodeler

About Mirrorforyou

Information provided by various external sources

We are dedicated to giving you the very best personalised mirrors with a focus on uniqueness, quality and affordability. We are sure that our wide range of products and professional service will make it easier for you to choose your desired mirror.

As an online shop, we have been successfully selling in the UK since April, 2015.

We aim at delivering to you the best quality products, totally customised and not available elsewhere.

With us, you can be sure that your mirror will be one and only.

We invite you to use our flexible services and a wide range of products in order to get just what you want for an affordable price.

We specialise in:

LED illuminated bathroom mirrors

LED infinity mirrors

classic bathroom mirrors

bathroom mirrors in frame

made to measure mirrors

Contact info

1.7

Bad

TrustScore 1.5 out of 5

226 reviews

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No history of asking for reviews

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Rated 4 out of 5 stars

The product itself is fantastic ( a 3D …

The product itself is fantastic ( a 3D LED mirror with speakers, colour remote, biggest size and clock) however the delivery was a chew on. It was sent from Poland and I tracked it all the way to Bradford (around 100 miles from where I live) and there it stopped, for a week. I couldn't telephone the delivery company, only send an email, so I asked if they could send it on a specific day and I would make sure I was in. There was no reply after a few days so I rang mirrorforyou who were excellent and chased it up. It arrived the next day, very well packaged and is a great feature in the new bathroom

September 13, 2017
Unprompted review
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Reply from Mirrorforyou

Thanks for sharing your feedback with us. Our logistics team will review the situation with the courier so we can hopefully avoid such inconvenience in the future.

We are proud that the problem has been resolved to your satisfaction and that the 3D LED illuminated mirror is a fine compliment to your bathroom :-)

Rated 5 out of 5 stars

Service is excellent

Service is excellent. Product is delivered very quickly. Looks like the pictures advertised.

September 13, 2017
Unprompted review
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Reply from Mirrorforyou

We are very happy that you like your LED illuminated mirror. We are sure it will look great in your bathroom. Thank you!

Rated 5 out of 5 stars

Great customer service

Great customer service, wonderful product and delivered on time. Excellent service over all

September 13, 2017
Unprompted review
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Reply from Mirrorforyou

We are pleased that you have enjoyed your experience with us!

Rated 4 out of 5 stars

Hi, great mirror

Hi,

Brilliant mirror, so stylish. We are absolutely satisfied with its quality and function.

One complaint regarding the fixings. These did not work well with our stud wall and we ended up changing them for something that seemed more secure

September 4, 2017
Unprompted review
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Reply from Mirrorforyou

Thanks so much for your review! The fixings we supply as standard are meant for solid/brick walls (as advised in our instruction manual). We also offer fixings for stud walls, but have to be informed of such a need prior placing an order.

Rated 5 out of 5 stars

The site was easy to use also to place …

The site was easy to use also to place the order and the mirror arrived very well packed and in a short time

August 30, 2017
Unprompted review
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Reply from Mirrorforyou

We hope that we will have a chance to come up to your expectations yet again ;-)

Rated 4 out of 5 stars

Ordered a bespoke mirror and arrived …

Ordered a bespoke mirror and arrived sooner than expected which was great. It came well packaged with instructions on how to put up. Very pleased with my purchase however my only negative comment would be that the mirror is only provided with what looks picture hooks therefore mirror not secured to the wall and a high risk of mirror falling off the wall. Would've have preferred more secure fixings supplied with mirror otherwise a great buy.

August 30, 2017
Unprompted review
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Reply from Mirrorforyou

That is great to hear that you are satisfied with our service :) Our R&D department is going to take your feedback into consideration. Thank you!

Rated 5 out of 5 stars

Very nice product

Very nice product, easy to instal and I would recommend this company.

August 30, 2017
Unprompted review
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Reply from Mirrorforyou

Thank you for taking your time to leave your review. We hope that we will have a chance to prove ourselves again ;-)

Rated 5 out of 5 stars

Beautiful product

Beautiful product, great price and fast delivery. Couldn't be happier.

August 29, 2017
Unprompted review
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Reply from Mirrorforyou

Glad we have gained another satisfied and happy customer :)

Rated 4 out of 5 stars

Great product so far

Great product so far. Really pleased. Only problem was no instructions sent with mirror on delivery. This was rectified following an email . Overall very good.

August 28, 2017
Unprompted review
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Reply from Mirrorforyou

We apologise for that mistake, but are happy that the problem was rectified in the end!

Rated 3 out of 5 stars

Would have marked this as a five star …

Would have marked this as a five star however the mirror came with no fixing bracket to secure to the wall. Fitting it therefore is not the easiest. Which is a real pity as the mirror doesn't look as good as it could do had the appropriate fittings been included.

August 26, 2017
Unprompted review
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Reply from Mirrorforyou

We are very sorry for this oversight.

Please contact our customer service should you still require the fixings. They will be glad to further assist you!

Rated 4 out of 5 stars

A great mirror

A great mirror, although the first wasn't the exact one we ordered but quickly rectified after an email & the replacement arrived 10 days later. Trouble is the courier company they are using managed to damage both the first & second mirror so it wasn't until the 3rd arrived (by a different courier I might add) that all was well. Looks great in the bathroom but if you buy one check it when it arrives on the doorstep. Good value & very pleased in the end. CHANGE COURIERS!

August 25, 2017
Unprompted review
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Reply from Mirrorforyou

Thank you for your valuable comment! Our logistics department is looking into the matter and we are constantly working on our packaging system.

We are glad that you are satisfied with the very product!

Rated 5 out of 5 stars

Excellent product

Excellent product. Well packaged. Quick delivery. Easy fitting instructions.
Adds the extra light to the bathroom.

August 25, 2017
Unprompted review
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Reply from Mirrorforyou

Providing our customers with an innovative product such as an LED illuminated mirror that will become a centrepiece of their bathroom and all of that being a problem-free and quick process is our goal.

Your kind feedback proves that we are on the right way ;-) Thanks!

Rated 5 out of 5 stars

This is the second mirror we have …

This is the second mirror we have purchased and the product and service have been excellent! All queries are dealt with promptly and efficiently. Our daughters are thrilled with their mirrors. Ideal for applying makeup! Thank you!

August 25, 2017
Unprompted review
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Reply from Mirrorforyou

We are doing our best and such comments make us feel that our efforts are not for nothing ;)

Thank you!

Rated 5 out of 5 stars

Great product for the price

Great product for the price, Although the first mirror did not work correctly I contacted company and they arranged new delivery in about a week, so great customer service would recommend.

Nick Anderson
Hartlepool

July 31, 2017
Unprompted review
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Reply from Mirrorforyou

Many thanks for your feedback! We are sorry about the initial problem you experienced. The issue has been reported to the production. We are glad that after all you are satisfied with the product and our customer service!

Rated 4 out of 5 stars

Great mirror, watch out about delivery

Initially contacted them via online chat 3 weeks before my bathroom was being fitted to make sure my custom sized mirror could be delivered in time. Was assured that 3 weeks was plenty lead time. This turned out not to be the case as I had to call the bathroom fitters back out a week after the bathroom was finished...
The courier was shocking with both boxes badly bashed and the mirror exposed, however it looks great up on the wall and I'm very pleased with mirror.
Just leave plenty time for delivery if you're getting someone to fit the mirror for you.

July 28, 2017
Unprompted review
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Reply from Mirrorforyou

Thank you very much for leaving your review.

As all of our products are custom made, their manufacturing can sometimes take a bit longer than initially predicted.

We always inform our customers not to arrange for installation of the order product unless the ordered goods are with them, as sometimes the delay can occur because of an unpredicted event.

We are very happy though that your mirror was worth waiting for!

Rated 5 out of 5 stars

Great service

Great service, high quality mirrors. Thank you for the follow up and communication through your the ordering/delivery process!

June 19, 2017
Unprompted review
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Reply from Mirrorforyou

This is what makes our work even more satisfactory - happy customers!

We are glad that you are satisfied with the quality of the LED bathroom mirrors and that you appreciate our customer service.

Thank you for your positive feedback :)

Rated 5 out of 5 stars

Goods delivers as ordered

Goods delivers as ordered - No issues

June 19, 2017
Unprompted review
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Reply from Mirrorforyou

Thank you for leaving your comment!

We are sure we can be as good on your next order ;-)

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