Mish Mash Reviews 339

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the jeans, which are described as well-made, comfortable, and long-lasting. Many people appreciate the excellent customer service, highlighting the helpfulness and efficiency of the support team, which often goes above and beyond to resolve issues. Reviewers also frequently mention the fast and reliable delivery service, with items arriving quickly and well-packaged. However, some reviewers were not happy with product sizing, finding items too large despite ordering their usual size. A few other people also felt that the company's approach to rectifying product flaws was inadequate, requiring returns for repair rather than offering partial refunds for substandard items. Additionally, some customers experienced delays in dispatch and delivery, leading to frustration when items were needed by a specific date.

What people talk about most

Product

Consumers generally express high satisfaction with the product quality, often describing items like chinos... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the excellent material and craftsmanship... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently praising the quick and efficient... See more

Service

Customers had positive experiences with service, often highlighting its excellence and speed. Reviewers... See more

Customer service

Clients share positive opinions on customer service, with many describing it as fantastic, exceptional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tried these trousers on in Twist & Shout shop in Ipswich but unfortunately they didn’t have my size in stock so went online to purchase my correct size in the colour I required. Lovely fitting pair of... See more

Company replied

Rated 5 out of 5 stars

The shorts as always are great …….been wearing them for a few years and Mish Mash are the suppliers of choice for me. However, what made this a five star review was Lynsi in your client service depart... See more

Company replied

Rated 5 out of 5 stars

The customer service was exceptional. The first pair felt too big on hubby. There was no issue getting an exchange. They are beautiful jeans

Company replied

Rated 5 out of 5 stars

Just lovely jeans, well made, comfortable, long lasting, have 5 pairs and the first pair are still going strong. Fast delivery and good communication all the way. Thank you

Company replied


Company details

  1. Fashion Designer
  2. Clothing Supplier

Written by the company

Mish Mash Jeans, founded in 1990, create distinct hand finished collections that draw inspiration from current British fashion and a strong denim heritage.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

339 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

The customer service was exceptional

The customer service was exceptional. The first pair felt too big on hubby. There was no issue getting an exchange. They are beautiful jeans

February 9, 2026
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Reply from Mish Mash

Thank you so much for taking the time to write your lovely review Adele, We are glad you love the jeans :-)

Rated 5 out of 5 stars

Just lovely jeans.

Just lovely jeans, well made, comfortable, long lasting, have 5 pairs and the first pair are still going strong. Fast delivery and good communication all the way. Thank you

January 17, 2026
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Reply from Mish Mash

Thank you for taking the time to leave us a great review, we really appreciate it & glad that you love MishMash.

Rated 5 out of 5 stars

Nice material , good fit.

Tried these trousers on in Twist & Shout shop in Ipswich but unfortunately they didn’t have my size in stock so went online to purchase my correct size in the colour I required. Lovely fitting pair of trousers , well made & comfortable. Will purchase another pair.

January 14, 2026
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Reply from Mish Mash

Thank you for leaving us a great review David, we are happy you love your MishMash trousers.

Rated 3 out of 5 stars

The jeans although being same size as…

The jeans although being same size as other mosh mash jeans my husband has were much too big and too long
I want to send them back but have to wait for them to send me an email to say I can

January 13, 2026
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Reply from Mish Mash

I am sorry to see you left a 3 star review - a return was approved and we are doing everything we can alongside QC to make sure there are no issues and to get a fitting pair out to you. Regards. MishMash

Rated 4 out of 5 stars

Great delivery

Great delivery

January 4, 2026
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Reply from Mish Mash

thank you for taking the time to leave us a review. is there a reason you marked down a star? please feel free to contact us if there is any issue. Regards. MishMash

Rated 5 out of 5 stars

quality

quality all round

January 3, 2026
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Reply from Mish Mash

Thank you for taking your time to leave an honest review, We appreciate your time.

Rated 5 out of 5 stars

Great Jeans and shorts

Great Jeans and shorts

August 13, 2025
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Reply from Mish Mash

We are glad you are happy with your purchase, thank you for taking the time to leave a review

Rated 1 out of 5 stars

Custom payment nobody told me at time…

Custom payment nobody told me at time purchase I tryed to pay with PayPal said unsecure site still haven't got jeans diasaster

November 30, 2025
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Reply from Mish Mash

I'm very sorry you are not happy, our website does state that customs charge will be due and so prices are reduced to cover this, you also receive an email once the parcel is shipped to inform you to watch out for the payment link and that the price was reduced, If you would like to contact customer service direct I will be more than happy to help you further. As you can see from our other reviews we usually go without any issues at all.

Rated 5 out of 5 stars

Excellent product

Excellent product, good price and quality.

November 28, 2025
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Reply from Mish Mash

Thank you for leaving a review we appreciate this.

Rated 5 out of 5 stars

Great jeans

Great jeans
Fit lovely

November 28, 2025
Mish Mash logo

Reply from Mish Mash

thank you for taking the time to leave a great review. we are glad you like your jeans

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