Dont trust! 1. the refund system is useless; I tried to order refund on 10 pieces of clothing and got this message: "Your return contains too many items and is above the carrier weight... See more
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Trés bon service client
my returns package got lost so I wrote a request to their customer service asking for help on that. they initiated the refund straight away without asking me any additional questions or asking to wait... See more
First "problem" today, I asked for the express delivery but my products are late. Happily I talked to Emily who immediately refunded me the amount of the express delivery and confirmed me my products... See more
2.7
Poor
2K reviews
Hasn’t replied to negative reviews
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super ,Jake very professional
August 11, 2020
Unprompted review
jake was very helpful!
August 6, 2020
Unprompted review
I had a little problem with my delivery…
I had a little problem with my delivery times, so I contacted Missguided via the chat. Jake answered me instantly and found a solution quickly :)
July 27, 2020
Unprompted review
excellent customer service
my returns package got lost so I wrote a request to their customer service asking for help on that. they initiated the refund straight away without asking me any additional questions or asking to wait/call the post etc. this is a great example of excellent customer service and I will definitely shop here again because you can trust companies like this
May 22, 2020
Unprompted review
Great
Great, Isadora has answered well and quickly to all my questions. Thank you!
January 12, 2020
Unprompted review
i give five for Florence she is very…
i give five for Florence she is very helpful. but i m very disappointed with the company missguided not a good one, they don t have a customer service line that you can call and discuss about some issues with your order, and with shipping they take forever to delivery very bad
August 14, 2018
Unprompted review
Josh is the best guys of the world !!!!!
June 13, 2018
Unprompted review
Excellent service
Excellent service! The items were as pictured and fit true to size. I would recommend this store.
May 20, 2018
Unprompted review
Excellente prise en charge par Magdi…
Excellente prise en charge par Magdi merci beaucoup !
May 10, 2018
Unprompted review
Excellent products and service
Very good service, product are very good quality, excellent and fast delivery, great offers such as discounts aswell!! Amazing!!!
May 9, 2018
Unprompted review
Merci à Lucy S pour l'attention et la…
Merci à Lucy S pour l'attention et la rapiditée..
Le service est impeccable 👌😊
May 8, 2018
Unprompted review
Merci pour Eva
Merci pour Eva. She help me with all my questions ! Answer fast and clear.
Thank you very much
March 29, 2018
Unprompted review
Josh au top !!!❤️👍🏼
January 22, 2018
Unprompted review
Je remercie Lewis
Je remercie (Lewis) pour m avoir donné les renseignements pour que mon probleme soit resolu le plus vite possible :)
Super efficace l equipe missguided!
November 28, 2017
Unprompted review
Monsieur Baptiste au top 👍
September 22, 2017
Unprompted review
Bon site et contact rapide par le …
Bon site et contact rapide par le tchat..Lewis interlocuteur efficace et disponible.....
September 17, 2017
Unprompted review
Merci à Lewis pour son attention
Merci à Lewis pour son attention, sa gentillesse, service client au top!
August 31, 2017
Unprompted review
Quick answer!
Quick answer!
Emily answered me quickly about my order delivery with the Chat option.
Exactly what you expect for customer care.
August 28, 2017
Unprompted review
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