Dont trust! 1. the refund system is useless; I tried to order refund on 10 pieces of clothing and got this message: "Your return contains too many items and is above the carrier weight... See more
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Trés bon service client
my returns package got lost so I wrote a request to their customer service asking for help on that. they initiated the refund straight away without asking me any additional questions or asking to wait... See more
First "problem" today, I asked for the express delivery but my products are late. Happily I talked to Emily who immediately refunded me the amount of the express delivery and confirmed me my products... See more
2.7
Poor
2K reviews
Hasn’t replied to negative reviews
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First "problem" today
First "problem" today, I asked for the express delivery but my products are late. Happily I talked to Emily who immediately refunded me the amount of the express delivery and confirmed me my products will be received today.
Otherwise, always happy with missguided ! Client for a few years now :)
August 25, 2017
Unprompted review
Excellent service provided by Emily,
Excellent service provided by Emily,
I Appreciate,
Thanks
August 18, 2017
Unprompted review
I had a problem with the french post …
I had a problem with the french post office for my delivery but hopefully Emily helped me and take care immediately of the situation. Their chat is really helpful, you can have a quick answer if you have any problem.
Thank's again.
August 16, 2017
Unprompted review
A very good service
A very good service. Thanks to Emily for her help and kindness
August 14, 2017
Unprompted review
Super chat service
Super chat service, thank you so much Matthew and Emily, to your help !
August 1, 2017
Unprompted review
Super Mathew
June 22, 2017
Unprompted review
Live chat
Spoke to Evie today from the online chat and she was unbelievable helpful. I had to contact you several times in the past to solve this issue and she was the only one that gave me an actual answer.
Well done for having her on the team!
March 27, 2017
Unprompted review
Great service on the live chat
Hadn't heard about an exchange that I sent back, chatted with Gemma Carr who was fantastic, dealt with my issue & my exchange is on its way, very happy!
December 2, 2016
Unprompted review
Customer Service
Hi i would like to thank Carine from live chat for her help and at how quickly she was to respond,she was soo helpful and you couldnt have a better more down to earth person.Thanks Carine
Also thanks Amber for ur quick response with the emails.
October 28, 2016
Unprompted review
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