I was a little sceptical when I first applied but once I had spoken with the lovely Hollie B I felt very reassured. She explained the process really well and gave me a realistic idea of how long the i... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sham A was very polite from the word get go !. I could tell that she has a professional touch to the job in how she handled my not so trusting response when we first spoke as the number came throug... See more
Company replied
I am at the start of the claim process with Mis-Sold Expert and today I received a Welcome call from Hollie. We had a very great conversation. Hollie was professional and very clear whilst also bein... See more
Company replied
Tony was very helpful, by going through all the procedure that Mis-Sold Experts would have to do before going ahead with my claim, which can take time, and can take us into 2027 before they can pr... See more
Company replied
Company details
Written by the company
At Mis-sold Expert, we believe everyone deserves fair treatment. We’re a Claims Management Company dedicated to helping people understand and pursue claims when they’ve been misled or treated unfairly by businesses. Our approach is simple: no jargon, no confusion — just clear guidance every step of the way. We know the world of claims can feel overwhelming, so we focus on making the process easy to follow, giving you the knowledge and confidence to make informed decisions. Trust is at the heart of everything we do. We take the time to explain your options, answer your questions, and support you throughout your claim.
Contact info
19 Spring Gardens , M2 1FB, Manchester, United Kingdom
- info@mis-soldexpert.co.uk
- missoldexpert.co.uk
4.5
Excellent
598 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Welcome call
Hollie rang me on a Welcome Call .
She was extremely pleasant and had a lovely telephone manner . She explained very clearly how the process worked . An asset to Mia-sold expert
September 7, 2026
Unprompted review
Reply from Mis-sold Expert
Thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. We'll make sure your feedback is passed on to Hollie and the team. Thank you for choosing Mis-sold Expert.
Misold Expert have been great since…
Misold Expert have been great since they started representing my car finance claim. Documentation arrived almost instantly. And this morning l also received a follow up call from Antonin (Toni) . Thanks Toni.
I chose the correct company to represent me!!.
September 7, 2026
Unprompted review
Reply from Mis-sold Expert
Thank you so much for sharing this, JG! We'll make sure Antonin and the team receive your feedback, and we hope you continue to have a 5-star experience.
Quick response
To be fair dont know if they are good company or not as we have only exchanged a couple of emails so it would be better to leave a review after the outcome.They were very quick to respond though. So would probably get a better review after
September 3, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Nicola, thank you for leaving a review. We really appreciate you sharing your experience so far. We understand the process can feel a little slow at this stage while the FCA scheme is being legally challenged, but we’re still working hard to prepare any claim you may have.
As soon as there are updates, we’ll let you know - and we hope your experience continues to go smoothly from here.
Tony was amazing and very helpful…
Tony was amazing and very helpful throughout! Definitely recommend
September 3, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Joey, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Informative welcome call
I received a welcome call today & l spoke to Hollie B. She was very friendly & she put me at ease. She explained the process in detail, with a clear explanation of the next steps.
Thank you Hollie.
September 4, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Alison, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Very simple stress free service
Very simple stress free service. First follow up call I received from Hollie was very informative and clear .An extremely pleasant and helpful young lady.
September 4, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Mrs Hobbs, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Tony (Antonin) has been a great help…
Tony (Antonin) has been a great help throughout the process and has made everything completely hassle-free.
I made the mistake of signing up with Mis-Sold Finance when I was already dealing with another company. After properly reading through the disclosure and understanding what I had signed up for, I quickly contacted them to explain my mistake.
Tony was very understanding and reassured me that I had done the right thing. He closed my account straight away without any fuss or unnecessary questions, which I really appreciated.
At the same time, Tony continued to keep me updated on the current situation with the finance company, explaining the process, what was happening at that moment, and where things currently stood. His communication and willingness to help made the whole situation much easier to understand.
Thank you, Tony, for being so helpful, understanding and efficient. It is genuinely appreciated. 👍🏽
September 4, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Mahib, thank you so much for sharing your experience with Antonin. We're incredibly happy to hear that he was able to resolve the situation for you and provide you with the updates you needed.
We'll make sure this feedback is passed on to Antonin and the team.
Received an update from Tony today…
Received an update from Tony today about my claim. Took the time to explain everything properly and clearly!
September 3, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Claudis, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
First contact with Mis-Sold Expert
I am at the start of the claim process with Mis-Sold Expert and today I received a’ Welcome’ call from Hollie.
We had a very pleasant conversation. Hollie was professional and articulate whilst also being warm and friendly. With so many companies bombarding us at the moment it is difficult to judge what to do for the best.
After my conversation with Hollie I feel confident that I have made the right choice.
September 3, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Carol, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi Pedro, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Very prompt reply to initial e mail
Very prompt reply to initial e mail
August 21, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Lee, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Clearly answered my questions and very…
Clearly answered my questions and very transparent
September 3, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Lewis, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Hollie
Hollie very polite and gave me the option of a call back if I was busy. Explained the process and the decision dates for the future. Hollie is a very competent representative of the company.
September 1, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Harvey, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Simple process easy to navigate through
Simple process easy to navigate through
August 30, 2026
Unprompted review
Reply from Mis-sold Expert
Hi, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
I’m being asked to do a review but have…
I’m being asked to do a review but have had no initial contact as of now since the 17th of August.
August 17, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Joshua, thank you for sharing your feedback. We’re really sorry to hear that your experience hasn’t met your expectations. At this stage of your claim, there are few updates while we reach out to your lender(s) to request the relevant information. We'll update you as soon as there's movement, but we can appreciate that things may feel slow at this stage.
In the meantime, you can get in touch with us at info@mis-soldexpert.co.uk if you need any additional updates or reassurance.
would just like give a big compliment…
would just like give a big compliment to hollie buxton , Hollie called me back after i had made a claim on mis sold expert, I would just like to say what asset she is to your company,Hollie went through the whole process as what happens and explained everything clearly to understand 👌
September 2, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Mr Harry, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
I received a welcome call from Hollie…
I received a welcome call from Hollie from mis sold expert this morning, A very polite and informative young lady who explained in full the process and where we are at now, this is the early days but she mentioned this and after also my questions on Percentage commission and also reassured me that no win no money will be owed by me which was a concern of mine.
September 2, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Danny, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Very professional
Very professional, made it easy to understand, an asset to your company.
September 2, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Ian, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Holly has been extremely helpful and…
Holly has been extremely helpful and professional. Explained everything very clearly and has made sense out of a long complicated process
September 1, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Stuart, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Recent claim
Recently decided to try and see if I could claim for mis sold finance. Used the website and found it really easy to use and navigate. Really quick response from the team about how the claim would go.
Still early days and waiting on the next phase. So far really happy 😊
September 1, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Lesley, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
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