Purchased 500mg of 72mg nicotine - price was excellent approx third of what I been paying for 10ml shots of 18mg in past. Made first batch using 5ml per 100ml bottle to give approx 3mg strength (RY4... See more
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Company details
- Electronic Cigarette Store
- Battery Store
- Battery Wholesaler
- Tobacco Exporter
- Tobacco Shop
- Vaporizer Store
Written by the company
MisterVape.co.uk is a leading online retailer of vaping products in the UK. We offer a wide range of e-cigarettes, e-liquids, and vaping accessories from top brands at competitive prices. We also have a team of experienced vapers who are available to answer any questions you may have about vaping. We are committed to providing our customers with the best possible shopping experience. We offer free shipping on orders over £30, and we have a 30-day money-back satisfaction guarantee. We also offer a loyalty program that rewards our customers for their repeat business. We are proud to be a member of the Vaping Industry Association, and we are committed to responsible vaping. We only sell products that meet the highest safety standards, and we offer educational resources to help our customers vape safely and responsibly. If you are looking for a reliable and trustworthy source for vaping products, then MisterVape.co.uk is the place for you. We offer a wide range of products at competitive prices, and we are committed to providing our customers with the best possible shopping experience.
Contact info
234-236 Holme Lane, S6 4JZ, Sheffield, United Kingdom
- support@mistervape.co.uk
- mistervape.co.uk
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Replied to 28% of negative reviews
Typically replies within 48 hours
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Fast delivery of an excellent product.
10 weeks of sheer frustration
Ordered an e-cig at £39.99 early January. A week later, nothing arrived. Jay (customer service) did his absolute best to defend his company and even the delivery company (Evri) and other than one gap of non-replying for a few days, he was always in touch with me. But yeah. It was rarely helpful and mainly excusing shocking customer service on the part of the company.
11 days after ordering I’m told the item has been found after a damaged label issue. Couple of days later I receive some coils worth £10. Not the £39.99 e-cig. The coils are addressed to someone else completely. I contact Jay and it’s agreed that I send those coils back to them and they’ll refund me for the e-cig that has mysteriously disappeared.
They got their coils back within 48 hours. On January 28th. Sadly, it has taken until TODAY (March 3rd) for me to receive my £39.99 refund. Over 30 days to wait for a refund. Never known anything like it.
Jay blamed Opayo/Sage. Nothing seems to be the fault of Mister Vape.
Again, regardless of the lack of help and clarity, I commend Jay for his communication and absolute loyalty to his company. You’d want him in the trenches. Sadly, I don’t think it’s the best way to treat customers. I am stunned they didn’t offer to send me another of the item I ordered. Not once was that an option. Perhaps they had no more in stock. Hey ho. You live and you learn.
I will never use Mister Vape again. Be very careful guys.
This is not my first order with…
This is not my first order with mistsrvape. I've had really good service from mister vape for over a year now.
I don't usually leave any feedback, but on this occasion I thought I would do. Especially as they went out of there way to actually locate a specific vape glass I needed.
They contacted the manufacturer who was able to provide me the glass I needed for my old vape kit that I thought I would have to throw away.
The item was delivered very quickly, support was fantastic while sorting this out for me.
I can't say a bad word about mister vape.
Will always continue to buy from them.
BAD SERVICE
I ordered 4 things on Christmas day, two items can one January 6 th and then one of January 7 th Jay tells me thats he would keep a eye out on my third parcel, messaged must be about ten time about the third parcel and getting no response, checked my bank statement had no refund. I find it very annoying in this day and age just a response tell you what going off
Quality work
Quality work, received very quickly. Have bought numerous times from mistervape. Pleasure.
Quick delivery and well packaged
Quick delivery and well packaged. Super high quality product, very good service overall.
Arrived within 48 hours, much quicker then i had expected it to arrive.
Came in very discreet packaging, so happy with my order.
Superb service and received in good…
Superb service and received in good condition. Purchased a bottle of 1 litre nicotine and it's really good quality stuff.
very happy with the complete service.
Thank you for my fast delivery
Thank you for my fast delivery. Received in good condition. Very happy vaper.
FAST DELIVERY AND GOOD COMMUNICATION 5*…
FAST DELIVERY AND GOOD COMMUNICATION 5* SERVICE.
GOOD NICOTINE PRODUCTS. THJANKS.
Thank you for my order that was…
Thank you for my order that was delivered in very good time. I purchased some 100ml nicotine bottles arrived in good condition and packaged very well indeed.
Excellent from the beginning of the order until the endg of the order.
Absolutely spot on- great price, fast delivery and a solid kit.
Can't fault mister vape, was on the hunt for a legend 5 kit, and came across mister vapes shop. The offer was much better then others i had seen. An actual proper bargain for a change.
So simple to place the order, everything was easiy laid out for me. check out was very quick and p[ainless. Got an instant order confirmation and delivery was super quick.
You can tell straight away that this kit is a super well built kit. Solid build and very comfortable in the hand. It feels like it's made to last.
Performance is great, used it a day now and it's very powerful. What really stood out for me is the quality of the product, can tell it's legit straight away.
Battery life is great and flavour is very clean.
No drama, no emails no wondering where my order was everything tracked and delivered as per there say so.
One of the better vape purchases i've made in a long while.
Super
Super. Service. Excellent delivery time, just in time for xmas.
Wrapped very well.
Just made my first order with…
Just made my first order with mistervape. It feels like christmas come early, the amount of products i got for the price, was just simply theft!
I've been able to get about £40's of stuff for like £5, well happy with my purchase.
Hopefully it should arrive soon :)

Reply from Mister Vape
Super customer service
Super customer service, i purchased some nicotine that arrived and i wasn't able to mix it up right. Jay at the customer servie team with mister vape walked me through the mix, sent me a calculator and made sure my mix was dead correct. So happy with the outcome of my mix and the service was just incredible

Reply from Mister Vape
I ordered a 1 litre bottle of base…
I ordered a 1 litre bottle of base mixc, from mister vape, and i very impressed with the service, the website was very easy to naviaget and locate the product i needed. the ordering process was really easy.
I received updates from the time i ordered to the time it was delivered, it was delivered by evri, which usually i hate, but it arrived within 2 days.
The quality of the base mix is really good, exactly what i was expecting. actually if not better.
What stood out for me was the fast and easy process of my order. everything just felt very smooth to do. They have defo earned a 5 star review from me.

Reply from Mister Vape
Lovely support team
Lovely support team, Jay went that extra mile. I seriously bought the wrong pods for my kit, i sent a angry email to them about them sending me the wrong ones. But it was egg on my face, as it was my fault. but Jay went above and beyond and sorted me out.
Really appreciate the help with my order. Thank you.

Reply from Mister Vape
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