Purchased 500mg of 72mg nicotine - price was excellent approx third of what I been paying for 10ml shots of 18mg in past. Made first batch using 5ml per 100ml bottle to give approx 3mg strength (RY4... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Electronic Cigarette Store
- Battery Store
- Battery Wholesaler
- Tobacco Exporter
- Tobacco Shop
- Vaporizer Store
Written by the company
MisterVape.co.uk is a leading online retailer of vaping products in the UK. We offer a wide range of e-cigarettes, e-liquids, and vaping accessories from top brands at competitive prices. We also have a team of experienced vapers who are available to answer any questions you may have about vaping. We are committed to providing our customers with the best possible shopping experience. We offer free shipping on orders over £30, and we have a 30-day money-back satisfaction guarantee. We also offer a loyalty program that rewards our customers for their repeat business. We are proud to be a member of the Vaping Industry Association, and we are committed to responsible vaping. We only sell products that meet the highest safety standards, and we offer educational resources to help our customers vape safely and responsibly. If you are looking for a reliable and trustworthy source for vaping products, then MisterVape.co.uk is the place for you. We offer a wide range of products at competitive prices, and we are committed to providing our customers with the best possible shopping experience.
Contact info
234-236 Holme Lane, S6 4JZ, Sheffield, United Kingdom
- support@mistervape.co.uk
- mistervape.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 28% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Mister Vape
Best experience with a vape company…
Best experience with a vape company I've had. Very quick to dispatch came in a plain package and delivered within 24 hours.
Liquids were very tasty and just ordered some clearance items at 99p. Got a bargain.

Reply from Mister Vape
Had an issue with one of the vape kits…
Had an issue with one of the vape kits that I bought, it wasn't working. They paid for it to be sent back, and replaced it with no hassle.
Very happy with the service that was provided. Glad it got sorted out by the team.

Reply from Mister Vape
Arrived next day
Arrived next day, no hassle delivery. Super quick. Good products, works well so far.

Reply from Mister Vape
Superb customer support
Superb customer support. When I made the order I accidently put my wrong address down and didn't noticed until they dispatched it. After contacting them they were able to pull back the order from the courier and I could see they did just that. I expected them to wait for the order to be returned before sending out my order. However I received my order then next day, so they sent out a replacement for me without me having to wait for the wrong address to be returned.
Service was spot on and very happy with my order received.
Quick delivery
Quick delivery, customer service was excellent. Contacted them to get a precise shipping quote and they delivered to me in Ireland. Very good because I've been struggling to get nicotine over here but got DIY stuff now. On to making my vape juices.
Dispatch within same day and Excellent Customer Service
Dispatch within same day. I wanted to add few additional stuff, Jay from customer care added them without any additional charge.
Good service from the start to finish…
Good service from the start to finish of my order. Quickish delivery. Product is really well made.
Been buying nicotine from mistervape…
Been buying nicotine from mistervape for a good while. Always buying 10litres in bulk and the quality is very good. One of the best nicotine products I've had ever.
Just replaced another order with them and happy with the service provided, delivered to me within 3 days so glad about that.
I have no recent issues with them, keep up the fantastic work.
Thank you for the help
Thank you for the help. Really appreciated you going out of your way to help me set up my new kit. I am a newbie when it comes to vaping, but mistervape helped me set up the kit and walked through every step and took an hour out of there time to help.
So happy I've got it working and wouldn't go anywhere else. Top marks.
No order and no email response
I ordered a week ago, paid for 48 hour delivery, said it had been dispatched but the courier still hasn’t received after a few days, emailed support to ask for an update and no reply from them.
Can’t review properly because one week…
Can’t review properly because one week after ordering still no sign of it.
Excellent support
Excellent support. Very high quality nicotine. I've ordered multiple times from here and never had an issue. They have recently changed delivery to evri and I've found my orders being delivered next day. Really happy with the service they have provided recently.
They have got better in recent months.
No goods received & no contact
ORDERMV28171 This is the absolute worst experience I've ever had with a vape company, and that's saying something when I worked in the vape industry for over 10 years. Placed an order which I was informed was shipped on 19th May, Royal Mail tracking shows they've never received the parcel. I've attempted contact 3 times and had ZERO response to emails & online forms. I'm now in the position where I'm going to report this to my bank and Action Fraud as it looks like this isn't the first time this has happened to their customers. And before the response says I need age verification I'm registered with all the major checking services as I've tested them all out.
My pukka juice seal is broken and there…
My pukka juice seal is broken and there is no juice in the bottle. Very disapointed.
Good delivery service
Good delivery service. Top quality products. Love my new flavour. Very happy indeed.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







