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Mistplay Reviews 4,472

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the excellent customer service, highlighting fast response times and helpful, understanding agents who resolve issues efficiently. Many people enjoy the product, finding the games fun and the process of earning rewards straightforward. The app is often described as easy to use, with a good layout and a wide selection of games. However, some people were dissatisfied with the app and user experience, mentioning occasional bugs, issues with reward tracking, and slow reward delivery. A few other people also felt that the product's reward system had declined over time, with fewer units or gems being awarded, and some experienced problems with account suspensions or unfulfilled rewards.

What people talk about most

Application

Reviewers highlight ambiguous aspects of the app. Many customers praise the app, enjoying the ability to earn... See more

Product

Consumers find the product experience to be ambiguous, with some praising the amazing and vast selection of... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and efficiency... See more

User experience

Users describe ambiguous interactions with user experience. Many reviewers find the app easy to use, with a... See more

Response time

Clients share positive opinions on response time, with many praising the fast and efficient customer service.... See more

Based on these reviews

Rated 4 out of 5 stars

Lately I've been having to contact support to get missing gems because for some reason I don't get my reward. Doing that I lose my time but eventually I do receive my rewards. I love the quick payouts... See more

Company replied

Rated 4 out of 5 stars

Your customer service was outstanding, again. You could be a bit more generous on rewards. It takes a very long time to collect enough points for a gift card.

Company replied

Rated 5 out of 5 stars

It was simple and quick to get a £5 Amazon voucher. Playing the games are fun. I tend to play perhaps an hour a day at most but unlike some of the other sites, there is no time limit on the... See more

Company replied

Rated 5 out of 5 stars

This is by far the best play to get paid app, and there's a very engaging and entertaining experience while using this app. I love it, and there's multiple faucets to getting the most out of it. Simp... See more

Company replied


Company details

  1. #7 of 12 best companies in Gaming service Provider
  2. #6 of 6 best companies in Cashback Provider
  3. #4 of 5 best companies in Cell Phone Store
  4. #8 of 10 best companies in Gift Shop
  5. #1 of 1 best companies in Video Arcade
  6. #3 of 4 best companies in Video Game Store

Written by the company

Mistplay is the #1 loyalty platform for mobile gamers, headquartered in Montreal, Canada. The Mistplay app lets people discover games they'll love, and earn rewards for playing.

The best kept secret in mobile gaming

Written by the company

If you're already playing games, why not get rewarded for it?
Join millions of users worldwide who use Mistplay to earn money playing games they love. Gamers have already cashed out over $100M USD in gift cards to date, all for playing through the Mistplay app.

Free Sign-up Bonus!

Collect 200 bonus points when you join Mistplay

Collect 200 bonus points when you join Mistplay
Stop gaming without rewards. Simply download Mistplay today and automatically earn 200 points towards your first gift card. From Amazon to Uber, among other top-brand gift cards, there’s something for everyone in Mistplay. Just play free games, earn units, and redeem them for rewards you’ll love. *Mistplay data as of January 2025

Contact info

Promotion box for Mistplay

Play Games to Earn Money

#1 loyalty platform for mobile gaming

4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great rewards app

Great rewards app. If there are ever any issues customer service is right on it and friendly.

April 11, 2026
Mistplay logo

Reply from Mistplay

Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.

Rated 5 out of 5 stars

Customer service is great and fixed the issue.

Customer service is great and fixed the issue I was having. Thank you so much! I've enjoyed Mistplay for a couple of years and received many gift cards, just by playing all the games I love! Keep up the great work!

April 10, 2026
Mistplay logo

Reply from Mistplay

Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.

Rated 5 out of 5 stars

Love it

Love it. Plenty of games to choose from

April 11, 2026
Mistplay logo

Reply from Mistplay

Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.

Rated 5 out of 5 stars

I love the variety of games and the…

I love the variety of games and the challenges

April 11, 2026
Mistplay logo

Reply from Mistplay

Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.

Rated 5 out of 5 stars

My question was answered and my points…

My question was answered and my points were returned.

April 10, 2026
Mistplay logo

Reply from Mistplay

Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.

Rated 5 out of 5 stars

Fun games to play with my kids and to…

Fun games to play with my kids and to make some pocket money to treat the kids.

December 22, 2025
Mistplay logo

Reply from Mistplay

Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.

Rated 1 out of 5 stars

After playing this game for several…

After playing this game for several months, I had collected almost $50 that I could cash out. I was having trouble with the app, not tracking my games correctly and paying out every other payout on a couple games. I had reported it to customer service and never did get my payout, then log into my account Sunday and it says that I broke their terms of service. They have $50 that they owe me and will not respond to me. I have reported them to the FTC and I am leaving them a bad review everywhere I can because this is absolute crap.

April 12, 2026
Unprompted review
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Reply from Mistplay

Hi there, we’re sorry to hear you didn’t enjoy your experience with Mistplay. We’re always working to improve the app, and encourage you to share your thoughts and suggestions at support@mistplay.com.

Rated 5 out of 5 stars

Easiest money for free

Just need to play and you will obtain 10€ per month. You can optimise and win more if you like to optimise.
No issues with the customers service, fast and efficient !

April 11, 2026
Mistplay logo

Reply from Mistplay

Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.

Rated 5 out of 5 stars

I like the games

April 11, 2026
Mistplay logo

Reply from Mistplay

Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.

Rated 4 out of 5 stars

This app is great if u love playing…

This app is great if u love playing games for money and is 100 percent legit!! Also customer service is great!

April 11, 2026
Mistplay logo

Reply from Mistplay

Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.

Rated 4 out of 5 stars

My streak was broken over a year ago…

My streak was broken over a year ago due to a fire 🔥 in the storage unit next to my unit. I was not offered to fix the streak by buying back.
I have been on Mistplay for awhile, again. Building back up my streak.
The app tells me I needed to buy back my streak. But I was just playing...
Customer Service restored my streak 2 days s in a row... Thank you😊

April 10, 2026
Mistplay logo

Reply from Mistplay

Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.

Rated 5 out of 5 stars

Awesome

They did great helping

April 10, 2026
Mistplay logo

Reply from Mistplay

Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.

Rated 5 out of 5 stars

Fixed issue I was having trouble with…

Fixed issue I was having trouble with very quick. Gave me extra units for my trouble. Highly recommend.

April 10, 2026
Mistplay logo

Reply from Mistplay

Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.

Rated 5 out of 5 stars

effective

effective, issue resolved

April 10, 2026
Mistplay logo

Reply from Mistplay

Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.

Rated 1 out of 5 stars

they scammed me out of 56,742 gems

they scammed me out of 56,742 gems. i completed an entire offer with a bonus, and reaches out to support after the 48k bonus guarantee didn't reward me. After 2 days, they emailed me back and instead of rewarding me what I earned and spent 8 hours on playing, they gave me a sad measly 1,000 gems and an apology. they said they will not reward me what i earned. do not trust this company. 100% scam. i have screenshots and proof.

April 12, 2026
Unprompted review
Mistplay logo

Reply from Mistplay

Hi there, we’re sorry to hear that your gems aren’t adding up. We’d like to look into this matter further to make sure you don’t lose out on what you’ve earned! Please contact us with your receipts at support@mistplay.com or check out our FAQ (https://support.mistplay.com/hc/en-us/articles/13599202897563).

Rated 5 out of 5 stars

Amazing app

Its a really easy way to make money and the customer service team are amazing

April 10, 2026
Mistplay logo

Reply from Mistplay

Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.

Rated 5 out of 5 stars

Every issue has been solved in a timely…

Every issue has been solved in a timely manner with care and professionalism.

April 11, 2026
Mistplay logo

Reply from Mistplay

Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.

Rated 5 out of 5 stars
Mistplay logo

Reply from Mistplay

Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.

Rated 5 out of 5 stars

Mistplay is awesome.

Mistplay does exactly what they say they do. You earn Units (coins) to cash out with. You can cash out multiple times a day if you have enough units to do so. You can cash out yo paypal or gift cards to many different places. If you follow the guidance of the and reach check points, you will get paid for playing games. Customer support is very good. They listen and help where they can. Mistplay is a great company.

April 6, 2026
Mistplay logo

Reply from Mistplay

Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.

Rated 4 out of 5 stars

It took a little but they pay and pay…

It took a little but they pay and pay on a timely rate only thing that could be better is how long it takes to earn money but decent choice of games

November 16, 2025
Mistplay logo

Reply from Mistplay

Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.

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