Lately I've been having to contact support to get missing gems because for some reason I don't get my reward. Doing that I lose my time but eventually I do receive my rewards. I love the quick payouts... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Your customer service was outstanding, again. You could be a bit more generous on rewards. It takes a very long time to collect enough points for a gift card.
Company replied
It was simple and quick to get a £5 Amazon voucher. Playing the games are fun. I tend to play perhaps an hour a day at most but unlike some of the other sites, there is no time limit on the... See more
Company replied
This is by far the best play to get paid app, and there's a very engaging and entertaining experience while using this app. I love it, and there's multiple faucets to getting the most out of it. Simp... See more
Company replied
Company details
- #7 of 12 best companies in Gaming service Provider
- #6 of 6 best companies in Cashback Provider
- #4 of 5 best companies in Cell Phone Store
- #8 of 10 best companies in Gift Shop
- #1 of 1 best companies in Video Arcade
- #3 of 4 best companies in Video Game Store
Written by the company
Mistplay is the #1 loyalty platform for mobile gamers, headquartered in Montreal, Canada. The Mistplay app lets people discover games they'll love, and earn rewards for playing.
The best kept secret in mobile gaming
Written by the company
- If you're already playing games, why not get rewarded for it?
- Join millions of users worldwide who use Mistplay to earn money playing games they love. Gamers have already cashed out over $100M USD in gift cards to date, all for playing through the Mistplay app.
Free Sign-up Bonus!
Collect 200 bonus points when you join Mistplay
Stop gaming without rewards. Simply download Mistplay today and automatically earn 200 points towards your first gift card. From Amazon to Uber, among other top-brand gift cards, there’s something for everyone in Mistplay. Just play free games, earn units, and redeem them for rewards you’ll love.
*Mistplay data as of January 2025
Contact info
Play Games to Earn Money
4.1
Great
4K reviews
Replied to 95% of negative reviews
Typically replies within 24 hours
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Reply from Mistplay
Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.
Reply from Mistplay
Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.
Mistplay is excellent
Mistplay is excellent! They stand by their games when doing in app purchases and actually pay out exactly as claimed. Fun games and extra money.
March 20, 2026
Reply from Mistplay
Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.
Reply from Mistplay
Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.
Good games
Good games, good payouts always someone who i can turn too if a come across any issues
Thanks mistplay
April 5, 2026
Reply from Mistplay
Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.
I have gotten my account suspended one…
I have gotten my account suspended one on iPad account my iPhone Mistplay had split up the one account into 2 one with my phone number account on my phone and one with my email address on my iPad and I don’t even know the account one that I logged in on both devices and they somehow made it into two different accounts on each device and now they won’t give me a rewards
March 24, 2026
Reply from Mistplay
Hi there, we’re sorry to hear that your account has been put on hold. If you believe you were wrongfully blocked, you can submit a request for appeal (https://support.mistplay.com/hc/en-us/requests/new?ticket_form_id=360005004374).
Too many ads and constantly asking you…
Too many ads and constantly asking you to buy more things. Very slow to show rewards.
April 6, 2026
Reply from Mistplay
Hi! Please note that Mistplay doesn’t display pop-up ads for things that are unrelated to our app offers. You’re likely seeing ads from games that you’ve downloaded through the app. Many game devs – and particularly, creators of free games, rely on ads for revenue – you can always reach out to their respective support teams to share your feedback!
The help team are happy to sort my…
The help team are happy to sort my missing gems each month that dont clock up due to a glitch, always happy to help.
April 3, 2026
Reply from Mistplay
Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.
It's not too hard to earn enough points…
It's not too hard to earn enough points to cash out. I've already done at least three payouts of $25 each, so it does pay. It takes about 2 weeks to get there without spending extra money. I don't understand that part...spend money to get money? Pretty backwards. There are WAY WAY WAY too many ads you have to watch OVER and OVER again, but it is what it is.
April 5, 2026
Reply from Mistplay
Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.
They have great customer service
They have great customer service. I earn money regularly playing the games they provide.
April 3, 2026
Reply from Mistplay
Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.
WONDERFUL GAME!
April 4, 2026
Reply from Mistplay
Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.
DID NOT GET MY £25 VOUCHER
Never gave me my £25 Tesco voucher and when I complained they tried to close my ticket on the complaint even though they never paid me !!! Don't trust them because I dont now
April 4, 2026
Unprompted review
Reply from Mistplay
Hi there, we’re sorry to hear you haven’t received your reward yet. Please note that gift cards can take up to 48 hours to process following your order. You can also verify your reward’s status in the “My Rewards” menu. If there’s still no update provided, be sure to contact us at support@mistplay.com.
Reply from Mistplay
Hi there, we’re sorry to hear you didn’t enjoy your experience with Mistplay. We’re always working to improve the app, and encourage you to share your thoughts and suggestions at support@mistplay.com.
Easy to use and voucher arrived quickly
It was simple and quick to get a £5 Amazon voucher.
Playing the games are fun. I tend to play perhaps an hour a day at most but unlike some of the other sites, there is no time limit on the games so if you enjoy something, you can stick with it.
I'd used TesterUp previously and they kept raising the 'check-out limit' which was a con and you earned pennies for playing games. I wish I'd found Mistplay sooner. They do exactly what they say on the ads and the check-out experience was a breeze.
It won't make you rich, this isn't an app for making lots of money (although if you play for more than an hour a day, perhaps you could make decent cash) but if you can get paid for playing games in your spare time, then why the heck not!
April 8, 2026
Unprompted review
Reply from Mistplay
Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.
Best customer service!
April 4, 2026
Reply from Mistplay
Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.
Easy and quick response.
April 4, 2026
Reply from Mistplay
Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.
Removing bonus earnings units
Removing bonus earnings units for every checkpoint was the reason that had me engaged to play for more than hours. Now I play for less than 30 minutes. Overall great customer service and fast responses. But not the gaming experience. Slowly ruining this app by gatekeeping bonus earnings.
April 3, 2026
Reply from Mistplay
Hi there, we’re sorry to hear you didn’t enjoy your experience with Mistplay. We’re always working to improve the app, and encourage you to share your thoughts and suggestions at support@mistplay.com.
No one helped me
No one helped me. In the past I received great customer service and fast. Dont know what happened this time.
April 4, 2026
Reply from Mistplay
Hi there, we’re sorry to hear you’re having trouble with the app. To better determine the cause of this issue, please check out our FAQ (https://support.mistplay.com/hc/en-us/articles/13599189329691) or contact us at support@mistplay.com so we can start troubleshooting together!
Reply from Mistplay
Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.
Still having to send emails to adjust…
Still having to send emails to adjust my points. Most of the time they are quite quick, why they get 3 instead of 1.
March 22, 2026
Reply from Mistplay
Hi there, we’re sorry to hear you didn’t enjoy your experience with Mistplay. We’re always working to improve the app, and encourage you to share your thoughts and suggestions at support@mistplay.com.
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