Lately I've been having to contact support to get missing gems because for some reason I don't get my reward. Doing that I lose my time but eventually I do receive my rewards. I love the quick payouts... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Your customer service was outstanding, again. You could be a bit more generous on rewards. It takes a very long time to collect enough points for a gift card.
Company replied
It was simple and quick to get a £5 Amazon voucher. Playing the games are fun. I tend to play perhaps an hour a day at most but unlike some of the other sites, there is no time limit on the... See more
Company replied
This is by far the best play to get paid app, and there's a very engaging and entertaining experience while using this app. I love it, and there's multiple faucets to getting the most out of it. Simp... See more
Company replied
Company details
- #7 of 12 best companies in Gaming service Provider
- #6 of 6 best companies in Cashback Provider
- #4 of 5 best companies in Cell Phone Store
- #8 of 10 best companies in Gift Shop
- #1 of 1 best companies in Video Arcade
- #3 of 4 best companies in Video Game Store
Written by the company
Mistplay is the #1 loyalty platform for mobile gamers, headquartered in Montreal, Canada. The Mistplay app lets people discover games they'll love, and earn rewards for playing.
The best kept secret in mobile gaming
Written by the company
- If you're already playing games, why not get rewarded for it?
- Join millions of users worldwide who use Mistplay to earn money playing games they love. Gamers have already cashed out over $100M USD in gift cards to date, all for playing through the Mistplay app.
Free Sign-up Bonus!
Collect 200 bonus points when you join Mistplay
Stop gaming without rewards. Simply download Mistplay today and automatically earn 200 points towards your first gift card. From Amazon to Uber, among other top-brand gift cards, there’s something for everyone in Mistplay. Just play free games, earn units, and redeem them for rewards you’ll love.
*Mistplay data as of January 2025
Contact info
Play Games to Earn Money
4.1
Great
4K reviews
Replied to 95% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Great Game
Great game, it’s a little slow getting your rewards but, I have cashed out 3 $10 Amazon gift cards within a couple of weeks. I had to wait like 4 days for the 2 rewards, just waiting on my other one. maybe it took so long on the first 2 gift cards because it was my first time cashing out but it’s not even been 24 hours yet for my other reward so hopefully it doesn’t take longer than 3 days. Overall I like the games and the app, and I like that you can add up points really fast to get your gift cards. Customer service/ support was really helpful and got to me quickly and resolved my issue. Thank you MISTPLAY!! I have been telling everyone to download your app, because it’s a great way to have fun and make money quickly.
April 3, 2026
Reply from Mistplay
Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.
Reply from Mistplay
Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.
Takes to long and to much money to try…
Takes to long and to much money to try to keep making points to get nothing out of it.
April 4, 2026
Reply from Mistplay
Hi there, we’ve got some tips and tricks to help you earn units faster! To maximize your earning rate, check out our FAQ page titled How can I earn units? (https://support.mistplay.com/hc/en-us/articles/13639940832411-How-can-I-earn-units). If you’re looking for more personalized guidance, contact us at support@mistplay.com!
I CONSTANTLY lose my daily streak even…
I CONSTANTLY lose my daily streak even though I play multiple times a day. I have lost a 279 day streak recently and one over 300 in January. It's extremely frustrating.
April 3, 2026
Reply from Mistplay
Hi there, we’re sorry to hear that your Daily Streak broke. We appreciate your dedication and would like to verify your playtime via the app’s time tracker. Please reach out at support@mistplay.com and we’ll be right on it!
Reply from Mistplay
Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.
It helps pay for dog food every month
It helps pay for dog food every month! 😁 I like it
April 3, 2026
Reply from Mistplay
Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.
Great business ethics.
Great business ethics.
They go above and beyond with customer service.
April 3, 2026
Reply from Mistplay
Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.
Fantastic app
I must say your customer service is very very good. Staff are so helpful and caring. I love your games. Well done guys xxx
April 3, 2026
Reply from Mistplay
Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.
Aria is an awesome employee! Love playing the games.
I only have an issue with one game. However, Aria was so kindly to investigate it and add the points. The first person I got informed me they couldn’t help. So I reached out to Aria who had helped previously. Thanks Aria for taking the time to respond and investigate the situation.
April 2, 2026
Reply from Mistplay
Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.
Love the games
Love the games. They have a great support team that can help with anything
April 3, 2026
Reply from Mistplay
Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.
Very Happy With What Mistplay Has Become
They got RID of the facial recognition for payment.
They have always paid what I earned.
Customer Support has always been friendly and taken care of any issue I encountered.
It's a much better platform than it used to be.
April 2, 2026
Reply from Mistplay
Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.
Don't have to worry about not getting what you earn. I've been them quite a few years always got my gift cards. I wait til December to claim any o use them for Christmas. I highly recommend joining or
Don't have to worry about not getting what you earn. I've been them quite a few years always got my gift cards. I wait til December to claim any o use them for Christmas. I highly recommend joining or down load MistPlay.
April 1, 2026
Reply from Mistplay
Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.
This company is amazing
This company is amazing! I use many and this one is the only one that pays and keeps track of my points. They are patient when I make a mistake. The team of support is always there and so kind. I pay for gas and help with my parents’ insurance premium with this!! The surveys and games pay better than any game!
April 2, 2026
Reply from Mistplay
Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.
Takes a long time to get enough “credits “ to cash out.
It’s a good way to make a couple of bucks.
March 29, 2026
Reply from Mistplay
Hi there, we’ve got some tips and tricks to help you earn units faster! To maximize your earning rate, check out our FAQ page titled How can I earn units? (https://support.mistplay.com/hc/en-us/articles/13639940832411-How-can-I-earn-units). If you’re looking for more personalized guidance, contact us at support@mistplay.com!
My account was suspended right after I…
My account was suspended right after I ordered a gift card which I received a confirmation for, and right before it was to be paid….like right before the 2 days it takes ended. I am not a bot and spent the time and effort and earned the reward. I reached out to Mistplay asking why and have not even received a response stating a valid reason why my account was suspended. That was almost 3 days ago. Complete BS.
April 1, 2026
Reply from Mistplay
Hi there, we’re sorry to hear that your account has been put on hold. If you believe you were wrongfully blocked, you can submit a request for appeal (https://support.mistplay.com/hc/en-us/requests/new?ticket_form_id=360005004374).
it works to my liking
April 1, 2026
Reply from Mistplay
Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.
Customer service awesome 😎👍
March 30, 2026
Reply from Mistplay
Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.
An App you can actually trust!
The app actually does what it says it does. It is easy and fast to get payouts and there's a nice variety of games to play. They are always adding more
March 30, 2026
Reply from Mistplay
Hello there,
We really appreciate your feedback! It’s wonderful to hear that you’re enjoying Mistplay. Your support means a lot to us, and we’ll continue striving to meet your expectations.
AVOID
Cashed out a voucher it said it was sending it to my email ( which was correct)
Voucher didnt turn up.
and Mistplay says it doesn't exist my order, yet all my point have gone!
Spend money on the games too!
Uninstalled did email but they didn't respond after I sent the proof of my account. So its BS saying email them for help.......
April 2, 2026
Unprompted review
Reply from Mistplay
Hi, please note that units are safe in your account and won’t disappear. We apologize for any confusion and are happy to help you regain access to your original account. Check out this FAQ article (https://support.mistplay.com/hc/en-us/articles/13599207213083) or contact us at support@mistplay.com!
Don’t waste your time—they’ll ban you the moment you actually win.
I’ve been using Mistplay for a while and finally found a rhythm where I was making about $50 a week. I thought I’d finally found a legit way to earn some extra cash, but boy was I wrong.
The second I hit that $50 mark, I was suddenly "logged out" for security reasons. When I tried to get back in, my account was permanently disabled for "suspicious activity." I haven’t changed my device, I don’t use a VPN, and I play the games fairly. It’s pretty obvious they just don’t want to pay out anyone who actually puts in the effort to earn real rewards.
It’s a total bait-and-switch. They love you when you’re earning pennies, but the moment you become "expensive" for them, they kick you to the curb and keep your points. Save your battery and your sanity—stay away from this app.
April 2, 2026
Unprompted review
Reply from Mistplay
Hi there, we’re sorry to hear that your account has been put on hold. If you believe you were wrongfully blocked, you can submit a request for appeal (https://support.mistplay.com/hc/en-us/requests/new?ticket_form_id=360005004374).
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