Amazing customer service from the whole team! This company responds quickly, keeps you updated and are helpful and professional. Antony came out to measure for multiple blown-out panes and had them r... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Anthony was friendly, replaced the steamy panels in no time and left the working area clean and tidy. He even fitted some extra screws in the frame which should have been done by the original installe... See more
The fitting crew were excellent.Very friendly and professional from Jade at the office to Antony and Adam who were the fitters.5 panes and one mechanism replaced in one and half hours!Any problems in... See more
Company replied
Excellent service: this is the second time we have used this company, first time in our previous home over ten years ago and was pleased to be able to use them again. Prior to having the work done,... See more
Company replied
Company details
Written by the company
At Misty Glass Limited, we specialise in high-quality, affordable double glazing repairs across Bolton and surrounding areas. Our family-run business is built on years of experience, offering a trustworthy, reliable service for replacing failed double glazed units that are misted, cracked, or have condensation issues. We pride ourselves on transparent pricing with no hidden costs, ensuring that you get the best price upfront. From initial measurements to installation, we provide a seamless, customer-focused service, backed by excellent reviews and a strong reputation for delivering satisfaction every time.
Contact info
Egerton Business Centre, The Old Mill House Deakins Park, Egerton, BL7 9RP, Bolton , United Kingdom
- 01204 235228
- quote@mistyglasslimited.co.uk
- mistyglasslimited.co.uk
5.0
Excellent
624 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolute brilliant communication
Absolute brilliant communication, Jade and Anthony are a credit to the company, any problems they sort out, so quick and efficient, I will definitely use again A⭐️Thank you👍
July 21, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much for your amazing feedback Heather. We're so pleased to hear you were happy with the service, and your kind words about Jade and Antony really mean a lot, they’ll be thrilled to know they made a difference. We truly appreciate your support and look forward to helping you again in the future.
great job from start to finish
on time ,clean work ,job done ,from start to finish great job highly recommended
July 18, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you for your kind review Steve. We’re so pleased to hear you were happy with the service from start to finish. It’s great to know everything ran smoothly and met your expectations. We really appreciate the recommendation, it means a lot to us.
Antony’s advice and expertise made it a…
Antony’s advice and expertise made it a pleasure to spec and install custom modern efficient double glazed units in a conservation area. Jade ensured all was scheduled and managed well. I will be using their services again
June 30, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much for your kind words. We're really pleased to hear that Antony’s advice and expertise helped make the process smooth, especially within the unique requirements of a conservation area. Jade will also be delighted to know that everything was well managed and scheduled to your satisfaction. We truly appreciate your feedback and look forward to working with you again in the future.
This is our second batch of replacement…
This is our second batch of replacement glass from Misty Glass. That says it all really.
Good service, good price, good product, prompt and well fitted.
Turned up when they said they would.
July 17, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much for coming back to us Anthony, that really does say it all, and we truly appreciate your continued trust in Misty Glass. We’re glad to hear you were happy once again with the service, pricing, and fitting. It’s always great to work with returning customers, and we’re pleased everything went smoothly. Thanks again for your support!
Reply from Misty Glass Limited
Thank you for your kind words Anthony. We’re so glad to hear you were happy with the service from start to finish, your feedback is truly appreciated.
Really good experience with Misty…
Really good experience with Misty Glass. Everything went smoothly. Pleasant to deal with. Thank you
July 9, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you for your kind words. We’re so pleased to hear everything went smoothly and that you had a positive experience with us. It was a pleasure to assist you, and we truly appreciate you taking the time to leave a review. Thanks again, and don’t hesitate to get in touch if we can help with anything in the future.
I always use Misty Glass Ltd, fair and efficient.
I have used Misty Glass Ltd on several occasions when double glazed windows have failed.
They always turn up on time to measure up and again when fitting the replacements.
All the fitting staff are extremely polite and efficient as are the office staff. My estimare was given within an hour and the quotes after measuring matched the estimates.
I always recommend them to anyone that needs a window replacing.
July 9, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much for your continued support and loyalty David. It’s always a pleasure to work with returning customers, and we’re so pleased to hear you’ve consistently had a positive experience with both our office and fitting teams. We really appreciate your kind words and recommendations, they mean a great deal to us. If there's ever anything else you need, we're always here to help.
Replacement windowOn line quote
On line quote, visited to measure, good delivery time, great installation highly recommended.
July 2, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you for your great feedback. We’re glad the process, from the online quote to measuring, delivery, and installation, met your expectations. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience.
Misty Glass, excellent service
We had used Misty Glass about 5 years ago when we needed to replace some window panes. We needed some more replacement panes and from the initial call to the measuring and fitting the service was faultless and absolutely profession in every way. I will definately use them again.
July 7, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much for your lovely review and for coming back to us after all these years. We’re delighted to hear that the service was just as professional and seamless this time around. It's always a pleasure to work with returning customers, and your continued trust in Misty Glass truly means a lot. We look forward to helping you again whenever you need us.
Window replacement
Online price, quick booking, clean friendly service, went above and beyond. Would highly recommend. Thank you.
July 2, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much for your kind words Sharon and Karl, We’re really pleased to hear you found the process easy, efficient, and friendly, from the online quote to the fitting. It’s always our goal to go the extra mile, so your feedback means a lot. Thank you again for the recommendation, it’s very much appreciated!
Efficient, professional and friendly service
Very efficient, pleasant and friendly service from Misty Glass right from getting in touch with them for a quote, to survey and fitting by Anthony. Came at the scheduled time and fitted them, explaining the processes. Very satisfied with the whole experience with Misty Glass and would recommend highly.
July 1, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much for your kind words and thoughtful feedback Titus.
We’re delighted to hear that you had a positive experience from start to finish, from your initial enquiry right through to the survey and fitting. Antony will be pleased to know his professionalism and clear communication made a great impression. We truly appreciate your recommendation and are so glad you’re happy with the service provided. If you ever need us again, we’ll be more than happy to help.
Great service yet again from Misty…
Great service yet again from Misty glass ,from Jade making appointments and giving us a quote,to Anthony coming to measure up and fitting! Excellent service wouldn’t use anyone else!
July 1, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much for your continued support and kind words.
We’re thrilled to hear that you’ve had another great experience with us. It’s always a pleasure to help, and I’ll be sure to pass your lovely feedback on to Antony as well.
It really means a lot to know you wouldn’t use anyone else, we truly value your trust in Misty Glass. If there’s ever anything you need, we’re just a call away.
The glass replaced in a large bedroom
The glass replaced in a large bedroom
From the phone call to the fitting the service from Misty Glass Ltd was so very good
Assistance with the requirement for safety glass was explained
Lead times were very short
Anthony was excellent with site visit and then the fitting
All first class
June 20, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much for your kind words and positive feedback tony. We're delighted to hear that you were pleased with the entire process, from your initial call to the fitting of the glass in your bedroom. It's great to know that the assistance with safety glass requirements and our short lead times met your expectations. Antony will be thrilled to hear your compliments about his work during the site visit and fitting. We truly appreciate you taking the time to share your experience and are so glad we could provide a first-class service. If you ever need anything else, please don’t hesitate to reach out.
5 Star Service
I contacted Misty Glass at short notice to replace a window in a bifold door, and they did an outstanding job. The response was prompt, the communication clear and friendly, and the service itself was efficient and professional. The work was completed to a high standard, with great attention to detail and at a very reasonable price. Courteous, reliable, and excellent value – I wouldn’t hesitate to recommend Misty Glass and will definitely use them again in the future!
June 20, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much for your amazing feedback Mr G. We’re thrilled to hear that you were happy with our prompt response, clear communication, and the quality of our work. Your kind words about our attention to detail and value mean a lot to us.
It was a pleasure assisting you, and we look forward to helping you again in the future. Thank you for recommending us.
Happy to Recommend
Entered sizes on website given 2 quotes one for standard and one for energy saving. Comparible price to buying myself but Misty Glass come out to measure and fit. Antony came out and recommended standard as the other windows in the porch were also standard. I fully appreciated the honesty. All fitted 4th June old panes taken away. More than happy with the quality of the services and price. Would be happy to recommend.
June 4, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you for your thoughtful review. We’re delighted to hear that you found our service honest, efficient, and competitively priced. Antony always aims to provide the best advice for each situation, and we’re so pleased that you appreciated his recommendation.
It’s great to know you’re happy with the quality of the work and the service provided. Thank you for recommending us, and we’d be glad to assist you again in the future.
Excellent job
Excellent job. Very friendly service from requesting a quote, ordering and the fitting. I would certainly recommend their service and will be using them again,
June 19, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you for your kind words Stephen. We’re so pleased to hear you had a positive experience from start to finish. Your recommendation means so much to us, and we look forward to assisting you again in the future.
excellent service
excellent service, kept well informed, competitive price
June 18, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you for your kind feedback Mr Owen. We’re so pleased to hear you were happy with our service, communication, and pricing. If you need any assistance in the future, we’d be happy to help.
Quick response for a safety check on…
Quick response for a safety check on all my window hinges. Very pleased with the work carried out & advice on improvements. Highly recommend.
June 17, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you for your kind feedback Andy. We’re glad to hear you were pleased with our prompt response, the work carried out, and the advice provided. Your recommendation means a lot to us, and we’re always here to help with any future needs.
Quick, professional service. Competitive price
Quick response to initial enquiry. Quote provided. Competitively priced. No hidden extras. Site visit promptly arranged, details agreed and date set for job. Work completed as scheduled, quickly, cleanly and very professionally. Delighted with the finished result. Would highly recommend.
June 16, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much for your fantastic feedback Alan. We’re thrilled to hear you were delighted with our service, from the quick response and competitive pricing to the professional and clean installation. Your recommendation means a lot to us, and we’re always here to help if you need us in the future.
Efficient and friendly staff
June 16, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you for your kind words Ian. We’re glad to hear you found our team efficient and friendly. If there’s anything we can help with in the future, don’t hesitate to reach out.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.