Misty Glass Limited Reviews 

624
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service, noting that staff members are extremely polite, helpful, and exceptionally knowledgeable about all replacement options. People consistently mention that scheduling appointments and receiving initial quotes is entirely straightforward and handled with remarkable efficiency. Buyers also highlight the great value, emphasizing that the prices charged for new window units are very reasonable and fair. Reviewers express high satisfaction with the completed work, pointing out that installations are executed swiftly without leaving any mess behind. Consumers confirm they would gladly recommend these services to others for any future glass replacement needs.

What people talk about most

Service

Consumers find service to be positive, highlighting a smooth process from initial quotes to final... See more

Staff

Reviewers highlight positive aspects of staff, praising their professionalism, expertise, and efficiency... See more

Price

Clients share positive opinions on price, highlighting that the costs are very competitive, reasonable, and... See more

Quality

People report positive experiences with quality, highlighting outstanding service and craftsmanship.... See more

Product

Users describe ambiguous feelings regarding the product, sharing both replacement needs and satisfaction.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing customer service from the whole team! This company responds quickly, keeps you updated and are helpful and professional. Antony came out to measure for multiple blown-out panes and had them r... See more

Company replied

Rated 5 out of 5 stars

Anthony was friendly, replaced the steamy panels in no time and left the working area clean and tidy. He even fitted some extra screws in the frame which should have been done by the original installe... See more

Rated 5 out of 5 stars

The fitting crew were excellent.Very friendly and professional from Jade at the office to Antony and Adam who were the fitters.5 panes and one mechanism replaced in one and half hours!Any problems in... See more

Company replied

Rated 5 out of 5 stars

Excellent service: this is the second time we have used this company, first time in our previous home over ten years ago and was pleased to be able to use them again. Prior to having the work done,... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Glass Repair Service
  3. Repair Service

Written by the company

At Misty Glass Limited, we specialise in high-quality, affordable double glazing repairs across Bolton and surrounding areas. Our family-run business is built on years of experience, offering a trustworthy, reliable service for replacing failed double glazed units that are misted, cracked, or have condensation issues. We pride ourselves on transparent pricing with no hidden costs, ensuring that you get the best price upfront. From initial measurements to installation, we provide a seamless, customer-focused service, backed by excellent reviews and a strong reputation for delivering satisfaction every time.


Contact info

5.0

Excellent

TrustScore 5 out of 5

624 reviews

5-star
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1-star

No recent history of asking for reviews

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5.0

All reviews

(624)

163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Job, Professional, and Great with Dogs 🐾

Misty Glass did an excellent job! They were professional from start to finish and had really good communication the whole way. Anthony even pointed out things about my windows I didn’t know, which was super helpful. Best part — he was great with my big, playful German Shepherd. Couldn’t ask for better service!

September 4, 2025
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for your fantastic review Merce. We’re delighted to hear you were happy with the service and communication throughout. Antony will be especially pleased to know his advice was helpful and we’re glad he made a new four-legged friend along the way 🐾. It was a real pleasure to help, and we truly appreciate your kind words.

Rated 5 out of 5 stars

They were fast & economic

They were fast economic and friendly. They di that wonderful and rare thing... a good job.

August 28, 2025
Unprompted review
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Reply from Misty Glass Limited

Thank you for your kind words Jeffery. We’re so pleased to hear you found our service fast, economical, and friendly. It’s always our aim to make the process as smooth and straightforward as possible, and we’re delighted you’re happy with the result.

Rated 5 out of 5 stars

Excellent service

Excellent service: this is the second time we have used this company, first time in our previous home over ten years ago and was pleased to be able to use them again. Prior to having the work done, Jade responded to any queries very quickly. Anthony came to measure up and explained about the different glass. The replacement units arrived when expected and were fitted without any problems.
Will definitely use Misty Glass again.

August 26, 2025
Unprompted review
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Reply from Misty Glass Limited

Thank you so much for your kind words and for coming back to us after all these years, it really means a lot. We’re so pleased that Jade was able to help quickly with your queries and that Antony made the process clear and straightforward. It’s great to hear everything went smoothly with your replacement units, and we’d be delighted to help again in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service. Prompt to answer initial enquiry. Efficient and friendly service to install replacement windows a couple of weeks later. Happy to recommend.

August 20, 2025
Unprompted review
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Reply from Misty Glass Limited

Thank you for your kind words. We’re so pleased you found our service prompt, efficient, and friendly. It’s wonderful to know you’d recommend us, we truly appreciate it.

Rated 5 out of 5 stars

Great service provided my Anthony and…

Great service provided my Anthony and Jade. Received a quote the next day, after seeing them at a neighbouring property. Great price and 4 units fitted within the hour 3 weeks.. already recommended them to family and friends.

August 13, 2025
Unprompted review
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Reply from Misty Glass Limited

Thank you so much for your lovely feedback Tina. We’re delighted to hear you were happy with the service from both Antony and Jade, and that everything was completed quickly and efficiently. It’s especially great to know you’ve already recommended us to family and friends, that really means a lot.

Rated 5 out of 5 stars

On time and very professional

On time and very professional

August 18, 2025
Unprompted review
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Reply from Misty Glass Limited

Thank you for your feedback Frank. We’re so pleased to hear you found our service punctual and professional. It was a pleasure to assist you, and we’re always here if you need us again.

Rated 5 out of 5 stars

Extremely helpful and prompt service

Extremely helpful and prompt service. We had a pane of glass next to the front door replaced and 4 windows in the lounge, all completed very quickly and very tidily. Would definitely recommend this company.

August 7, 2025
Unprompted review
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Reply from Misty Glass Limited

Thank you so much for your kind feedback. We’re delighted to hear you found our service helpful, prompt, and tidy. It’s great to know you’re pleased with the replacement of your lounge windows and the pane by your front door. Your recommendation means a lot to us, thank you again.

Rated 5 out of 5 stars

Very good, quick and professional

Had 3 window units replaced, very quick and easy process to get a quote and then for the work to be completed. Good price and very good professional fitter. Thank you.

August 13, 2025
Unprompted review
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Reply from Misty Glass Limited

Thank you for your kind feedback Kathy. We’re delighted to hear the process was quick and easy for you, and that you were happy with both the price and the fitting. I’ll be sure to pass your comments on to Antony. We really appreciate you choosing Misty Glass.

Rated 5 out of 5 stars

friendly efficient service

August 11, 2025
Unprompted review
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Reply from Misty Glass Limited

Thank you for your kind words Stephen. We’re so pleased to hear you found our service friendly and efficient , it’s exactly what we aim for, thanks again.

Rated 5 out of 5 stars

Excellent service done by…Antony

Excellent service done by Antony.Nothing was to much trouble spotlessly clean work done in a very pleasant way.

August 11, 2025
Unprompted review
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Reply from Misty Glass Limited

Thank you so much for your lovely feedback Geoffrey. We’re delighted to hear that Antony’s work and approach left such a positive impression. He’ll be so pleased to know you appreciated his attention to detail and the spotless finish. It was a pleasure to help, and we’re always here if you need us again.

Rated 5 out of 5 stars

Fast & Reliable Srvice

Fast reliable service we have used Misty Glass twice & find them to be very helpful & friendly.

August 11, 2025
Unprompted review
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Reply from Misty Glass Limited

Thank you for your kind feedback and for coming back to us Cynthia. We’re so pleased you’ve found our service fast, reliable, and friendly on both occasions. It’s always a pleasure to help, and we truly appreciate your support.

Rated 5 out of 5 stars

Excellent professional company from…

Excellent professional company from quotation to installation, arrived at agreed time and completed with no problems

August 7, 2025
Unprompted review
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Reply from Misty Glass Limited

Thank you for your kind words Geoff. We’re so pleased to hear you found the whole process professional from start to finish, and that everything went smoothly on installation day. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

This is the second time we have used…

This is the second time we have used Misty Glass. Great communication, very pleased with the finished work. So nice to feel you can completely trust a business to do an excellent job. Thank you.

August 7, 2025
Unprompted review
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Reply from Misty Glass Limited

Thank you so much for coming back to us, it really means a lot. We’re delighted to hear you were happy once again with the communication and the finished work. Knowing you feel you can completely trust us is the highest compliment we could receive. Thanks again for your continued support!

Rated 5 out of 5 stars

Would highly recommend Misty Glass

Would highly recommend Misty Glass, used them twice & their service is excellent. Professional, polite, knowledgeable & they do exactly what they say they will.
Anne Halliwell

August 8, 2025
Unprompted review
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Reply from Misty Glass Limited

Thank you so much, Anne. We truly appreciate you choosing us again and are so pleased to hear you’ve consistently found our service professional, polite, and reliable. Your recommendation means a great deal to us. It’s always a pleasure to work with you, and we’re here whenever you need us in the future.

Rated 5 out of 5 stars

Antony and Jade made changing my awful…

Antony and Jade made changing my awful misted up front bay windows a dream with their pleasant expert efficiency and total professionalism. I would most definately recommend Misty Glass company .⭐⭐⭐⭐⭐⭐

August 6, 2025
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for your wonderful feedback Julie. We’re so pleased to hear that replacing your bay window glass was such a smooth experience and that you were happy with both the efficiency and professionalism. Your 6-star rating has truly made our day!
We really appreciate your recommendation and are always here if you need us again in the future.

Rated 5 out of 5 stars

5 star service

Needed 6 units replacing had

First class service, had 6 units replaced, all fitted inside 1 hour,competitive price, very tidy and polite fitters, no mess, would use them again and would recommend them

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and professional

Polite, friendly and professional service. Very clean no mess. Would recommend to anyone.

August 6, 2025
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you for your lovely feedback Mr Henderson. We’re so pleased to hear you found our service polite, friendly, and professional and that everything was left clean and tidy. Your recommendation means a lot to us. If you ever need anything in the future, we’ll be happy to help.

Rated 5 out of 5 stars

Knowledgeable, integrity, reasonably priced

Great service provided by friendly people. Anthony is very knowledgeable and honest. I felt assured that they were not out to rip me off by proposing more work than was necessary. Would highly recommend to everyone!

August 4, 2025
Unprompted review
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Reply from Misty Glass Limited

Thank you so much for your kind words Mukhtar. We’re really pleased to hear you had such a positive experience with us. Antony will be especially glad to know his knowledge and honesty stood out, we always aim to provide honest advice and only recommend what’s truly needed.
Your recommendation means a lot to us. Thank you again

Rated 5 out of 5 stars

Reliable, affordable and local company

Response was quick and Anthony identified the problems quickly. He fixed the safety catch there and then. He then came back and replaced my broken window handles and sorted out the leaky window frame. And all for a very reasonable price.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Anthony & team are always amazing…

Anthony & team are always amazing efficient, friendly & do a great job.
Hardly know they been.
Competitive price, wouldn’t use anyone else.

July 10, 2025
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for your lovely feedback Trish. We’re really glad to hear you’ve had another great experience with Antony and the team. It means a lot to know you wouldn’t go anywhere else and we truly value your continued support. Always here if you need us again.

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