I had a specific request for a product with a European plug, and Mitchell Cooper where able to provide it at a reasonable price compared to other companies. The whole process was smooth, and their... See more
Company replied
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I ordered an ice cream maker from Mitchell & Cooper and, when they realised they could not deliver it the next day, they gave me a more expensive model at no extra cost. That exceeded my expectations... See more
Full credit to the M&C team for turning around a truly horrendous initial customer experience – including a delivery driver who got into an accident in front of my shop. Even during a period of disrup... See more
What a pleasure to have been directed by Nemox to their UK disti. A fantastic attitude to customer and sales support, no matter how small the need. As a inexperienced domestic customer, Jimmy made a j... See more
Company replied
Company details
Written by the company
We specialise in the design, manufacture and distribution of light catering equipment products for professional use. We have always had a passion for innovative product design that stands the test of time. This philosophy and attention to detail have been at the heart of everything we do, since Alfred Mitchell & Arthur Cooper first started as silversmiths and engravers in 1879 in East London, before evolving into the Mitchell & Cooper company and then later creating the Bonzer® brand we know and love today.
Contact info
136-140 Framfield Road, Tn22 5AU, Uckfield, United Kingdom
- 01825765511
- sales@mitchellcooper.co.uk
- mitchellcooper.co.uk
Reply from Mitchell & Cooper Ltd
Always a pleasure - thanks for your business!
Reply from Mitchell & Cooper Ltd
Thank you for your feedback! Much appreciated.
Cup Dispensers
Ordered Cup Dispensers, Great Product ordered one day delivered next Excellent service, would recomend
August 12, 2025
Reply from Mitchell & Cooper Ltd
Thanks for the feedback. We're glad you're happy with our service!
Reply from Mitchell & Cooper Ltd
Thanks for your feedback.
I had a specific request for a product…
I had a specific request for a product with a European plug, and Mitchell Cooper where able to provide it at a reasonable price compared to other companies. The whole process was smooth, and their customer service really stood out.
A big thank you to Jimmy especially emailing me when he was off sick on a friday which saved me a whole weekend. This kind of responsiveness and efficiency is exactly what great customer service looks like.
Highly recommend Mitchell Cooper for both their pricing and support!
April 4, 2025
Unprompted review
Reply from Mitchell & Cooper Ltd
Thanks so much for the positive review! We're glad we could help!
It is always a pleasure shopping with…
It is always a pleasure shopping with Mitchell & Cooper
August 12, 2024
Having never dealt with the procurement…
Having never dealt with the procurement of cup dispensers before, Mitchell and Cooper took the time to educate me and provide me with a very swift solution, outstanding service overall !
July 8, 2024
Reply from Mitchell & Cooper Ltd
Thanks for the feedback. Your support is appreciated.
Posted quickly and the item is…
Posted quickly and the item is fantastic. The box it came in was much too big for the item though - huge!
June 9, 2024
If only there were more Jimmy's
What a pleasure to have been directed by Nemox to their UK disti. A fantastic attitude to customer and sales support, no matter how small the need. As a inexperienced domestic customer, Jimmy made a journey in to the unknown a personable and efficient experience. Many thanks!
June 9, 2023
Unprompted review
Reply from Mitchell & Cooper Ltd
Always a pleasure! Enjoy the machine and let us know if you need anything further!
Very helpful
Very helpful, very fast service ! Will definitely be a returning customer ! Thank you !
March 23, 2023
Reply from Mitchell & Cooper Ltd
Thanks for the feedback - we will pass on your gratitude to our customer service team!
Fast efficient service
Fast efficient service
Very good customer services and received order next day
Will definitely use again
February 10, 2023
Reply from Mitchell & Cooper Ltd
Thanks for your positive feedback. We look forward to working with you again!
Items received on time great service
December 8, 2022
Great customer service
Issue with my address for my order. They phoned me and ask for correction and sent back out immediately. No quibbles at all
November 17, 2022
Excellent service
Excellent service, quick delivery. Helped me with my many many stupid questions!!
August 24, 2022
It was really quick service but the…
It was really quick service but the packing material left bits all over the bag we ordered so in future I would review what packing material you include in your box.
August 23, 2022
My order did not get fulfilled.
My order did not get fulfilled.
I was told my items were not correct on your system and needed to be deleted and replaced by ‘new model parts’ from your website despite no wrong doing on my part clearly placing the order with payment.
I strongly believe that because the pricing was so low, possibly a mistake made on your end my order had been cancelled
August 19, 2022
Paid for next day … still haven’t got…
Paid for next day … still haven’t got it … not impressed
July 30, 2022
Very easy to order online
Very easy to order online, with a very quick delivery service.
January 17, 2022
Very quick delivery
December 2, 2021
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