I had a specific request for a product with a European plug, and Mitchell Cooper where able to provide it at a reasonable price compared to other companies. The whole process was smooth, and their... See more
Company replied
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See what reviewers are saying
I ordered an ice cream maker from Mitchell & Cooper and, when they realised they could not deliver it the next day, they gave me a more expensive model at no extra cost. That exceeded my expectations... See more
Full credit to the M&C team for turning around a truly horrendous initial customer experience – including a delivery driver who got into an accident in front of my shop. Even during a period of disrup... See more
What a pleasure to have been directed by Nemox to their UK disti. A fantastic attitude to customer and sales support, no matter how small the need. As a inexperienced domestic customer, Jimmy made a j... See more
Company replied
Company details
Written by the company
We specialise in the design, manufacture and distribution of light catering equipment products for professional use. We have always had a passion for innovative product design that stands the test of time. This philosophy and attention to detail have been at the heart of everything we do, since Alfred Mitchell & Arthur Cooper first started as silversmiths and engravers in 1879 in East London, before evolving into the Mitchell & Cooper company and then later creating the Bonzer® brand we know and love today.
Contact info
136-140 Framfield Road, Tn22 5AU, Uckfield, United Kingdom
- 01825765511
- sales@mitchellcooper.co.uk
- mitchellcooper.co.uk
Items delivered quickly
June 20, 2020
Unprompted review
First class product
May 22, 2020
Unprompted review
Very happy with the product and the…
Very happy with the product and the service
April 19, 2020
Unprompted review
great service
February 24, 2020
Unprompted review
Service was quick and delivered on time
February 20, 2020
Unprompted review
Had a payment problem on their website
Had a payment problem on their website. Unable to make a payment.
When the problem was sorted nobody rang back and said payment could know be taken via the site. Tried by myself and payment went through OK
February 9, 2020
Unprompted review
Easy to order and quickly sent
November 4, 2019
Unprompted review
Reply from Mitchell & Cooper Ltd
Thanks for your feedback. Much appreciated!
Great products, fast.
Ordered some bar equipment and received next day delivery. Easy and reliable. Thank You
September 6, 2019
Unprompted review
Good range of products which are…
Good range of products which are different to all others.
September 5, 2019
Unprompted review
Always a pleaseure to deal with M&C.
July 5, 2019
Unprompted review
Great service and very height quality…
Great service and very height quality products
June 21, 2019
Unprompted review
Reply from Mitchell & Cooper Ltd
Thanks for the feedback!
Great help and service
April 18, 2019
Unprompted review
Reply from Mitchell & Cooper Ltd
Thank you for the positive feedback!
always good service and goods arrive…
always good service and goods arrive both promptly and well packed
March 8, 2019
Unprompted review
Reply from Mitchell & Cooper Ltd
Thanks for the posititive feedback Neil. Much appreciated!
Easy to order from website
Easy to order from website, great service
February 17, 2019
Unprompted review
Discontinued Products
We placed an order for 4 products. We received notification immediately that 2 of the lines were discontinued and there was no stock, despite both being in the current literature and on the website.
One week after placing the order we were then advised that another of the products has also been discontinued and there is no stock available.
Stock levels have been an issue for sometime but to have 3 out of 4 products on an order discontinued despite being on the website is unacceptable.
February 15, 2019
Unprompted review
Reply from Mitchell & Cooper Ltd
Hi Debbie. Thanks for your feedback. We are transitioning between 2018 and 2019 catalogues where some products are dropped. We obviously haven't got it quite right this year and will be working hard to ensure the website and customer communication is improved in the future.
Have improved some what recently…
Have improved some what recently although stock on the range of boards is always running out. Customer service has improved greatly now that we have a constant contact, Luci Dixon does a good job and communicates any issues in a timely manner.
January 15, 2019
Unprompted review
Reply from Mitchell & Cooper Ltd
Hi Lorna
Thanks very much for your feedback! We will take this on board and try to reduce stock issues in 2019.
Thanks again Jon
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