MJD Residential Surveying Reviews 

99
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great communication. I choose MJD Residential Surveying because the site said it used clear language. I understood the explanations given by Max at the site visit, however the report was very in de... See more

Company replied

Rated 5 out of 5 stars

Brilliant experience. Fast booking. Jack was very thorough and extremely patient when giving me the initial findings over the phone, before the actual report was sent over. We needed to understand wha... See more

Company replied

Rated 5 out of 5 stars

Very friendly and professional from the first phone call. Very informative. The survey was incredibly detailed and very good value for money.

Company replied

Rated 5 out of 5 stars

The survey was easy to book using the online customer portal and the admin team were still on hand for any questions via email. Max did a very thorough Level 3 RICS survey and was happy to answer any... See more

Company replied

Company details

  1. Real Estate Surveyor

Written by the company

Providing property surveys in Berkshire, Hampshire, Gloucestershire, Oxford, and Surrey. Our aim as an independent, family run surveying company has always been to offer a friendly service, with local expertise and a personal touch. As a small firm we are able to offer our customers a one-on-one professional service which has been tailored to their needs, something which we feel is vital in such a complex industry.


Contact info

4.9

Excellent

TrustScore 5 out of 5

99 reviews

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4.9

All reviews

(99)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

Very friendly, professional and informative

Very friendly and professional from the first phone call. Very informative. The survey was incredibly detailed and very good value for money.

August 21, 2026
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Reply from MJD Residential Surveying

Thank you very much for taking the time to leave such a lovely review. We’re really pleased you found the service friendly and informative, and that the survey provided the level of detail you were looking for. It was a pleasure to assist you with your property purchase, and we wish you all the very best with your new home.

Max & the MJD team

Rated 5 out of 5 stars

Great communication and clarity

Great communication. I choose MJD Residential Surveying because the site said it used clear language. I understood the explanations given by Max at the site visit, however the report was very in depth (not just the issue which prompted the survey) and covered everything you would expect from a level 3 survey. The survey was for a 150 yr old Cotswold stone cottage, as expected there is a number of things that need addressing. However I like the provided list of immediate attention and what can be grouped together to reduce costs, and things to be addressed in the near future, which helped with a list and focus. Thank you Max and Susie

August 19, 2026
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Reply from MJD Residential Surveying

Thank you so much for taking the time to leave such a detailed review. We’re delighted to hear that you found the communication clear and the report helpful. With a 150-year-old Cotswold stone cottage, there was naturally a lot to consider, so we’re particularly pleased that the clear priorities and suggested grouping of works have helped you focus on what needs attention now and what can be planned for the future. It was a pleasure to help, and we wish you all the best with the cottage and the works ahead. Max & Team at MJD

Thank you again for choosing MJD Residential Surveying.

Rated 5 out of 5 stars

Brilliant experience

Brilliant experience. Fast booking. Jack was very thorough and extremely patient when giving me the initial findings over the phone, before the actual report was sent over. We needed to understand what we were buying from a level 3 perspective BEFORE we instructed our solicitor in our house purchase, and the efficiency of the whole process helped us do do this. I would highly recommend. Thank you 😊

August 25, 2026
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Reply from MJD Residential Surveying

Thank you so much for taking the time to leave such a lovely review. We’re really pleased that Jack was able to provide you with a thorough explanation of his initial findings and that the quick turnaround helped you make an informed decision before progressing with your purchase. We’ll be sure to pass your kind comments on to Jack. Thank you again for choosing MJD Residential Surveying and for your recommendation – we really appreciate it.

Rated 5 out of 5 stars

Comprehensive report

Comprehensive report, very efficient customer service and a surveyor who was helpful, responsive and constructive.

August 11, 2026
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Reply from MJD Residential Surveying

We’re so glad you were pleased with the service and really appreciate you taking the time to leave a review. Max and Team

Rated 5 out of 5 stars

Mr Raymond Curtis

Very good would definitely recommend

August 3, 2026
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Reply from MJD Residential Surveying

Many thanks for taking the time to leave a review it is very much appreciated. Max and the Team

Rated 5 out of 5 stars

Following a quick response to our…

Following a quick response to our enquiry, an early survey date was arranged. The survey report was clear, thorough and detailed with relevant issues highlighted. Immediately following the survey we received a telephone briefing of the general condition which was beneficial in progressing the purchase.
Thank you MJD Residential Surveying

July 31, 2026
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Reply from MJD Residential Surveying

Thank you very much for taking the time to leave such a lovely review. We are delighted to hear that you were pleased with the service you received and that you found both the survey report and the post-survey telephone call helpful in progressing your purchase.
We really appreciate your kind comments and wish you every happiness in your new home. Max & Team

Rated 5 out of 5 stars

Very helpful with follow-ups

I rarely leave reviews, but I had great service from Max and wanted to comment - the report itself was very detailed, and Max was very patient both on a call after the survey was completed and even with additional questions that came up a few weeks later. The price was very competitive for a surveyor doing one survey per day to allow enough time for a good job.

July 22, 2026
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Reply from MJD Residential Surveying

Thank you for taking the time to leave this review. It means a great deal to us, particularly as you don't usually leave reviews. We are delighted that you found the survey thorough and that we were able to answer your questions both on the day and afterwards. Providing detailed reports together with ongoing support is something we pride ourselves on, so your feedback is greatly appreciated. Thank you for your recommendation, and we wish you all the very best with your new home. Max & Team

Rated 5 out of 5 stars

Excellent company and service!

The survey was easy to book using the online customer portal and the admin team were still on hand for any questions via email. Max did a very thorough Level 3 RICS survey and was happy to answer any questions I had on the day. The report that was sent through 7 days later was very detailed, thorough and helpful. I would highly recommend this company and wouldn’t hesitate to use them again. The price was competitive and worth every penny!

July 24, 2026
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Reply from MJD Residential Surveying

Thank you so much for taking the time to leave such a great review. We are delighted to hear that you found the booking process straightforward and that our online portal, together with the support from our administration team, made everything run smoothly. Max is particularly pleased to know that you found both the inspection and the report thorough and helpful. We pride ourselves on providing detailed, high-quality surveys and ensuring our clients have the opportunity to discuss any questions they may have.

Thank you once again for your kind recommendation. It was a pleasure to assist you, and we wish you all the very best with your new home.

Rated 5 out of 5 stars

I had very good service

I had very good service , the report was ready in few days.

June 24, 2026
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Reply from MJD Residential Surveying

Many thanks for taking the time to leave this review it is very much appreciated.

Rated 5 out of 5 stars

Provided a thorough review of the property

MJD Residential gave a very detailed survey of the property we intend to purchase. Including lots of pictures and identification of things we will need to resolve.

June 15, 2026
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Reply from MJD Residential Surveying

Thank you for your kind review. We are pleased to hear that you found the survey detailed and informative. Our aim is to provide clients with a clear understanding of a property's condition, supported by photographs and practical advice on any issues identified, so that they can make informed decisions before proceeding with their purchase.

We wish you all the best with your purchase and thank you for choosing MJD Residential Surveyors.

Rated 5 out of 5 stars

Comprehensive Report

A very detailed report which helped us with our understanding of the condition of the property Max is not just friendly but also a highly competent surveyor who takes his time and provides plenty of photos to back up his observations, would recommend their services

May 18, 2026
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Reply from MJD Residential Surveying

Thank you for taking the time to leave such a positive review.

We are delighted to hear that you found the report detailed and helpful in understanding the condition of the property. Providing clear, comprehensive advice supported by photographs is an important part of the service we aim to deliver.

Max will be particularly pleased to hear your kind comments regarding both his professionalism and approachability. We greatly appreciate your recommendation and wish you all the best with your property purchase.

Rated 5 out of 5 stars

Overall very smooth and excellent…

Overall very smooth and excellent service. We had a Level 3 survey from Max for an older property. Max took the time to call me and go through all the points in detail. I had follow up questions which were answered immediately and clearly. Great value for money compared to other surveyors, included costings as well.

May 19, 2026
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Reply from MJD Residential Surveying

Thank you for taking the time to leave such a review. We are delighted to hear that you were pleased with the Level 3 survey and the service provided. We pride ourselves on delivering clear, practical advice and ensuring our clients have the opportunity to discuss any questions they may have. It's great to know that you found the report, follow-up support, and included costings helpful, as well as good value for money. We wish you all the best with your property purchase. MJD team.

Rated 5 out of 5 stars

Level 2 Survey April 2026

Overall the process went extremely smoothly. Good communication throughout and a great quality report at the end of the process. Would recommend to anyone who is looking for a RICS level 2 survey.

April 29, 2026
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Reply from MJD Residential Surveying

Thank you for your kind review and recommendation. We are delighted to hear that you found the process smooth from start to finish and that you were pleased with both the communication and the quality of the report. We wish you all the best with your property purchase.

Rated 5 out of 5 stars

Very professional and comprehensive as well as personal, at great value

Before emailing the survey report to me Max phoned to go through the important points. After I received and read the survey I spoke again to Max to discuss implications and options, which gave me a much better ability to put any potential issues into context. Max said to call again if I had any further questions or concerns. It is great to know you are getting follow up support. The emailed report was extremely comprehensive and included a large number of photos of difficult places to see i.e. roof and chimneys. (I am not convinced that using AI to prepare the wording adds any value though; not as personal as the phone calls). Before going to MJD I booked a survey with a much larger firm, who badly let me down by not bothering to carry out the survey. I definitely chose well with using MJD for the personal approach of a family run business, which did not cost more.

May 5, 2026
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Reply from MJD Residential Surveying

Thank you so much for your detailed and thoughtful review. We really appreciate you taking the time to share your experience.

We are pleased to hear that the follow-up calls and discussions helped put the findings into context and gave you reassurance when considering the property. We always aim to provide clear advice and ongoing support so clients feel comfortable asking questions both during and after the survey process.

It is also great to hear that you found the report comprehensive and the photographs useful, particularly for areas that are difficult to inspect directly.

We appreciate your honest feedback regarding the report wording as well. We are continually reviewing how we present our reports to ensure they remain clear, professional, and personal to each client experience.

Thank you again for choosing MJD, and we are delighted that our personal approach stood out to you. We wish you all the best with your property purchase.

Rated 5 out of 5 stars

House survey

The whole team were great.
From beginning to end..
Prompt in replies and updates, friendly and informative and good value for money with all their details and pictures!

March 17, 2026
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Reply from MJD Residential Surveying

Thank you so much for your kind feedback. We are really pleased to hear you found the whole process smooth from start to finish and that the communication, updates, and report were helpful. It was a pleasure working with you, and we really appreciate you taking the time to share your experience. Max and the Team

Rated 5 out of 5 stars

level 3 rics survey

We had a level 3 rics survey undertaken. The report was extremely thorough and we had an on the day update via phone from the surveyor too. Additional questions could be asked via email or phone and responses were very prompt. Excellent value for money.

March 18, 2026
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Reply from MJD Residential Surveying

Thank you for your kind feedback. We are really pleased to hear that you found the Level 3 survey thorough and the on the day update helpful. Providing clear communication and prompt follow-up is something we always aim for, so it’s great to know that came across. We appreciate you taking the time to share your experience. Max and the Team.

Rated 5 out of 5 stars

A highly professional and supportive service from start to finish

We recently instructed Max to carry out a Level 3 Building Survey, and I couldn’t recommend him more highly. The report was extremely thorough, detailed, and easy to understand, giving us real confidence in our decision making.

Before choosing Max, I had actually obtained several quotes, including from some of the larger, well known agencies. However, after reviewing sample reports, Max’s stood out for its depth and clarity, and I’m really glad we decided to go with him.

What really impressed me was how generous Max was with his time. He walked us through his findings on a phone call after the inspection, and then took the time again on a follow up call to answer further questions we had. Nothing felt rushed, and he was incredibly patient and clear throughout.

A highly professional and supportive service from start to finish.

March 4, 2026
Unprompted review
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Reply from MJD Residential Surveying

Thank you so much for your kind words! I’m really glad the report and our follow-up calls were helpful and gave you confidence in your decision. It was a pleasure working with you, and I really appreciate you taking the time to share your experience — your recommendation means a lot. Max and the Team.

Rated 5 out of 5 stars

L3 Survey

Great company to deal with, very detailed survey and helpful follow up call with the surveyor

March 16, 2026
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Reply from MJD Residential Surveying

Thanks for taking the time to leave a review. We’re pleased you found our survey thorough and the follow-up call useful.

Rated 5 out of 5 stars

Would definitely recommend MJD

Would definitely recommend MJD for your home survey. We had a level 2 survey completed by Max. Communication throughout was great. Very easy to book online, they took care of the rest. Max phoned straight after the survey was completed to provide an early feedback. A full report was then produced which was very detailed and easy to understand. Highly recommended.

February 24, 2026
Unprompted review
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Reply from MJD Residential Surveying

We’re so glad you were pleased with the service and really appreciate you taking the time to leave a review. Max and the Team.

Rated 5 out of 5 stars

Great service

Great service, survey provided efficiently and as expected

March 2, 2026
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Reply from MJD Residential Surveying

We’re so glad you were pleased with the service and really appreciate you taking the time to leave a review. Max and the Team.

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