MNCR Reviews 

483
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the great selection of stylish sneakers and find the overall ordering process to be smooth and straightforward. Many people also mention that the customer support team is extremely polite, kind, and prompt when assistance is required. Some reviewers were not happy with the delivery times, noting that shipping can occasionally take a long time or experience unexpected delays. A few other people also felt that certain items raised concerns regarding sizing accuracy and overall quality. Additionally, a small group of customers mentioned difficulties when trying to get responsive support or resolutions for problematic orders.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, while some customers praise the amazing quality, unique... See more

Order

Users describe ambiguous interactions with order experiences, as many loyal consumers express great... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising support agents as prompt,... See more

Delivery service

People report ambiguous experiences with delivery service as some consumers praise the reliable shipment and... See more

Quality

Consumers find quality to be ambiguous, with many reviewers praising the amazing shoes, comfortable fit, and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I will write down exactly what happened for me with MNCR club. No exaggerations. Not dramatically. I saw an advertisement on Instagram of the sneaker (ASICS x Toga) and... See more

Rated 5 out of 5 stars

MNCR is hands down one of the best sneaker shops out there. They consistently have rare and hard-to-find models, often at prices you simply won’t see anywhere else. Every order I’ve placed has been s... See more

Rated 5 out of 5 stars

I am very Familliar with the Sneaker Industry /Cult and various websites where you can buy all sort of sneakers, But i Must say that MNCR club has very sharp deals and a good variety of hyped sneaker... See more

Rated 5 out of 5 stars

My review for MNCR Club I had a very positive experience with MNCR Club. The team has been attentive, kind and quick to communicate throughout the process. It’s clear they care about their cust... See more



Contact info

3.3

Average

TrustScore 3.5 out of 5

483 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.3

All reviews

(483)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional Service

I’ve just completed my second purchase with mncr, and once again they exceeded my expectations. Every email I sent was met with a swift, friendly, and clear reply, ensuring I always felt informed about the details that mattered—shipping times, product specifications, and even small follow-up questions. Their customer-first attitude shines through in every interaction. Both orders arrived exactly as described, leaving me thoroughly satisfied. I’m already looking forward to my next order with mncr and can wholeheartedly recommend them.

May 14, 2025
Rated 5 out of 5 stars

Very good retailer

Very good retailer, great selection and excellent customer service. All problems relating to the order were resolved to our complete satisfaction. Great quality of the goods. 100% recommendation!

May 12, 2025
Unprompted review
Rated 1 out of 5 stars

Fake sneakers you can't return

I received fake sneakers, no way to contact them except through a chat on the website. I have made a police report and will be filling for a refund through my credit card company.

March 29, 2025
Unprompted review
MNCR logo

Reply from MNCR

Thanks TD but we don't have any record of you being a customer at all. We provide solid customer support for our actual customers.

Rated 1 out of 5 stars

This website is a scam!

This website is a scam!! I haven’t received my order, neither the refund that I got promised since 6 weeks!! Don’t trust this page, you are going to loose your money or get fake shoes!!

April 8, 2025
Unprompted review
MNCR logo

Reply from MNCR

Thanks Johanna but we don't have any record of you being a customer at all. We provide solid customer support for our actual customers.

Rated 1 out of 5 stars

Stay away from this website

Stay away from this website! It’s a scam.
I’ve ordered in April pair of sneakers, in a week I got email that my order has been completed. In the last email I’ve been provided with the tracking number but dhl didn’t recognise it. They’ve refused to cancel my order.

May 12, 2025
Unprompted review
MNCR logo

Reply from MNCR

Thanks Tatiana - but we have no record of you being an actual customer of ours. Leaving a fake review for a company is harmful and not right

Rated 5 out of 5 stars

Positive vibes

Positive vibes, lovely shoes, accurate packaging! You've gained a new supporter! Thank you very much!

April 11, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam – Took My Money, Never Shipped the Order

I placed an order on mncr.club on April 13th, purchasing sneakers and sunglasses for a total of €233 after seeing a Facebook ad. I received a confirmation email, but for weeks there was no shipping info. After contacting them multiple times, they claimed the product was out of stock—even though their website showed it as available.

Suddenly, they said the product was back, and on April 30th, they sent me a DHL tracking number. However, the status has not changed since then. I contacted DHL, and they confirmed that while the tracking number was created, no parcel was ever handed over for shipment.

MNCR continues to lie, claiming the package was sent, while ignoring the fact that DHL officially states nothing was delivered to them.

This is a scam. Do not trust this store. They are taking money, not sending goods, and pretending orders are "stuck in transit." Also suspicious: payment went to the UK, while the supposed shipment is from Germany.

April 13, 2025
Unprompted review
MNCR logo

Reply from MNCR

Thanks Valda - but we have no record of you being an actual customer of ours. Leaving a fake review for a company is harmful and not right

Rated 1 out of 5 stars

all sunglasses are fake

all sunglasses are fake! away from this site and no refund

May 7, 2025
Unprompted review
MNCR logo

Reply from MNCR

Thanks Nigar - but we have no record of you being an actual customer of ours. Leaving a fake review for a company is harmful and not right

Rated 5 out of 5 stars

I have had a nice experience with MNCR

I have had a nice experience with MNCR. My order was out of stock, but they were really fast to get the order home and send it to me. They are really helpful and they provide a fantastic service. Not the last time I will buy a pair of sneakers at their shop.

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service :)

I ordered the wrong size for myself, which really bummed me out seeing as i had gotten a really good discount. I then had some trouble returning the shoes, and contacted MNCR, they responded promptly and politly and we figured out a great solution. I would definetly recommend MNCR to anyone lookin for some new sneaks.

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

GReat service!

I received my shoes in perfect condition, but due to size I had to contact costumer service and I must say, the services was great !
Fast reply and I am generally very happy and would use MNCR for future shoe shopping.

April 25, 2025
Unprompted review

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