Great experience and fair pricing! I was a bit skeptical about selling my phone online at first, but Mobile Monster proved to be completely trustworthy. They paid exactly what they quoted without any... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mobile Monster were easy to deal with. They supplied the postage for free and stayed within the promised timeframe to check my phone and deposit my money. The price they offered me for my iPhone 13 wa... See more
Company replied
Really easy process. Fill in the online form, give an honest appraisal, be a little ambitious. Fair price given. Hardest part was locating the drop off place, and that's probably because I didn't r... See more
Company replied
Best prices in Australia! I've dealt with this company 3 times now, recycling older phones. The advice is good and you can wait another week or so for the return post packet from them, which makes... See more
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Company details
About Mobile Monster
Written by the company
About Us
Mobile Monster buys new and old (broken or working) technology devices including but not limited to Mobile Phones, iPhones, iPads, iPods and tablets.
Sell Your Device Now!
Written by the company
- BEST PRICE Guarantee
- If you happen to see a better offer, send us an email with details of the offer and we will beat it by 5%. The offer needs to be from an Australian company.
- 24 HOUR FAST Payment
- This is what makes Mobile Monster the best. We inspect and pay tor your phone within 24 hours of receiving. Our customer support team works hard to ensure we pay you ASAP.
- Email notification every step of the way
- We want to keep you in the loop, we keep you updated every step of the waywith email and SMS updates.
Contact info
Level 4, 306 Little Collins Street, 3000, Melbourne, Australia
- 1300 881 767
- info@mobilemonster.com.au
- mobilemonster.com.au
4.8
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Mobile Monster
We thank you for choosing us and we appreciate your 5★ rating!
Your satisfaction with our easy procedures is greatly valued and we look forward to serving you again in the future.
Until next time!
Best Regards,
Mobile Monster
Easy and smooth experience dealing…
Overall a very easy experience dealing with Mobile monster.
There were no issues placing the order, getting the satchel delivered or getting the payment. Paid more than the competition.
Will definitely use their services in the future again and would highly recommend.
April 29, 2026
Reply from Mobile Monster
Thank you for your trust in our business and your 5★ rating!
We're happy to hear that you are satisfied with our offered services.
Your invaluable feedback is greatly appreciated, and we'll make every effort to continue providing excellent assistance and trustworthy services through our procedures.
Your positive notion and recommendation of our business give us the motivation to continue giving our best to provide seamless services to our delightful customers.
Until next time! ❤
Best Regards,
Mobile Monster
Reply from Mobile Monster
We greatly appreciate the 5★ rating you've given!
We are delighted to hear about your satisfaction with our business.
We'll take your review as motivation to keep on providing easily adaptable processes and fair estimates for our sell/trade-in options.
If you need our assistance again, feel free to get in touch with us.
Best Regards,
Mobile Monster
Great communication with emails and txt…
Great communication with emails and txt messages Very clear instructions Made it easy to sort out
April 28, 2026
Reply from Mobile Monster
We thank you for your 5★ rating!
We are happy to hear that we were able to provide you with proper exchanges through our support services.
Your appreciation of our business is highly valued and we'll do our best to provide our customers with efficient transactions and hospitable communications in the future.
Thank you very much and until next time! 😊
Best regards,
Mobile Monster
Reply from Mobile Monster
We truly appreciate your feedback regarding our services and we thank you for your 5★ rating.
We are delighted to hear that you find our procedures to be direct and satisfactory.
Best regards,
Mobile Monster
Thanks to a friend who suggested you
Thanks to a friend who suggested you, I've now experienced the process.
- Satchel too slow to meet 2 weeks expiry.
- Could not cancel first order.
- 2nd order had better value, and did not use satchel, as too small anyway.
- Completed order was reasonable.
Satisfied, and can recommend, use again.
April 28, 2026
Reply from Mobile Monster
Thank you for sharing your experience with Mobile Monster.
We are sorry for the delay you encountered regarding the satchel distribution.
Your understanding and appreciation of our services will serve as our motivation in providing seamless transactions to our valued customers.
Thank you for your support and if you require our services again, please feel free to reach out to us!
Best Regards,
Mobile Monster
Highly recommend this business.
Highly recommend this business.
Really impressed with this business. Their communication and service was terrific. The price they paid for my phone was excellent. I will definitely be telling people to sell their devices through Mobile Monsters.
April 29, 2026
Reply from Mobile Monster
Thank you for your 5★ rating!
We are delighted to hear that you find our support services to be of utmost help during your transactions with us.
We'll do our best to provide prompt and efficient communications as well as hassle-free transactions in the future.
Thank you very much for your recommendation! 😊
Best regards,
Mobile Monster
Highly recommend
I highly recommend Mobile Monster. Their service is exactly as described. Easy and reliable.
April 29, 2026
Reply from Mobile Monster
We greatly appreciate the effort you have given to share your experience with Mobile Monster.
Your positive notion regarding our work is invaluable and we'll do our best to continue providing satisfactory service in the future.
We are thankful for your recommendation of our business and we hope to serve you again!
Best Regards,
Mobile Monster
Reply from Mobile Monster
We truly appreciate your 5★ rating and feedback regarding our services! ❤
We are delighted to hear that you find our services satisfactory.
Thank you very much! 😊
Best regards,
Mobile Monster
Reply from Mobile Monster
Thank you for sharing your positive experience! ❤
We're delighted to hear that you found our process easily adaptable.
Your pleasant notion about our work is appreciated and will motivate us to continue providing efficient assistance through our procedures.
Best regards,
Mobile Monster
Gentlemen on front desk was immediately…
Gentlemen on front desk was immediately
very helpful so all went very smoothly
received payment into nominated account
Would definitely return.
April 23, 2026
Reply from Mobile Monster
Thank you for sharing your experience with our services, and the 5★ rating you've given!
Your feedback is highly valued and we strive to give you efficient assistance and hassle-free transactions again in the future.
Best Regards,
Mobile Monster
Great communication and fast with…
Great communication and fast with processing my phones
April 18, 2026
Reply from Mobile Monster
We appreciate your support and the 5★ rating you've given!
Your feedback regarding our process is greatly valued, and we'll see to it that we continue giving customers a satisfactory experience provided with efficient and prompt assistance in the future.
Thank you and until next time! 😊
Best Regards,
Mobile Monster
The process was quick
The process was quick, efficient & the remuneration promised was exactly what I received.
April 23, 2026
Reply from Mobile Monster
Thank you for sharing your experience with our business.
We are delighted to have given you a satisfactory experience through our procedures.
We look forward to serving you again!
Best Regards,
Mobile Monster
Reply from Mobile Monster
We thank you for your great rating and your feedback!
Mobile Monster is here to provide you with efficient service.
Until next time!
Best Regards,
Mobile Monster
Great price and good communication…
Great price and good communication helping to resolve my issue.
April 23, 2026
Reply from Mobile Monster
Thank you for your 5★ rating!
We are delighted to be of utmost help during your transactions with us.
We'll do our best to provide efficient communications in the future.
Thank you very much! 😊
Best regards,
Mobile Monster
Reply from Mobile Monster
We thank you for sharing your experience with Mobile Monster.
We aim to provide convenient transactions through our process, and we are glad to hear that you were satisfied with our service.
Best regards,
Mobile Monster
Easy process to navigate and great…
Easy process to navigate and great prices for your device!
April 22, 2026
Reply from Mobile Monster
Thank you for sharing your positive experience! ❤
We're delighted to hear that you found our process easily adaptable.
Your pleasant notion about our work is appreciated. Until next time!
Best regards,
Mobile Monster
happy with the trade in👍
April 23, 2026
Reply from Mobile Monster
Thank you for your 5-star rating!
We are glad that you were satisfied with your transaction with us.
If you have other devices you wish to trade, don't hesitate to get in touch with us again.
Best regards,
Mobile Monster
Reply from Mobile Monster
Thank you for sharing your favorable experience with Mobile Monster! ❤
We are delighted that you were satisfied with our and price estimations!
Best regards,
Mobile Monster
Reply from Mobile Monster
Thank you for your 5★ rating!
We'll keep up with providing customer-friendly communications in the future.
Thank you very much!
Best regards,
Mobile Monster
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