Modern Rugs Reviews 

893
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

I can not reach anyone and when I finally did through messaging, I asked if they would do a price match, showed it cheaper elsewhere and they said: "Go buy from them". Tried to contact a manager and... See more

Rated 5 out of 5 stars

Really delighted with our 'Woodstock, orange' hall runner rug. Exactly, if not better than web photo. It's a quality product, good depth and sturdy, well finished and we positively bounce along now... See more

Rated 1 out of 5 stars

SHOCKING customer service BREACHING consumer laws. We returned a faulty rug and we were charged £20 for the collection service, because “it was company policy that as long as the rug we received was t... See more

Rated 5 out of 5 stars

I purchased the Aurora Cloud Rug From Modern Rugs.co.uk. The great thing about it was that I could pay through my Amazon Account so no having to put my account/card details or delivery address. The r... See more

Company details

  1. Interior Designer
  2. Bedroom Furniture Store
  3. Furniture Store
  4. Living Room Furniture Store

Information provided by various external sources

Established in 2004, Modern Rugs Ltd is the UK's leading online rug retailer. Our main distribution warehouse and offices are based in Newton Aycliffe where we supply rugs to customers across the UK and Europe. Our vast experience in the flooring trade enables us to source the biggest selection of quality rugs at the most competitive prices.


Contact info

3.1

Average

TrustScore 3 out of 5

893 reviews

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3.1

All reviews

(893)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I found modern rugs on the web and was…

I found modern rugs on the web and was very impressed by the amount of rugs available,the quality of the rug i purchased is exceptional the price excellent , kept informed about dispatch and delivery , this is the first time i have used modern rugs and will definitely recommend them , i will purchase from them again when needed

March 17, 2020
Unprompted review
Rated 4 out of 5 stars

I ordered over the phone which was…

I ordered over the phone which was simplicity itself.the man I spoke to was great.i was able to track my order easily on my tablet.my order arrived on time with no drama all in all a great experience.

March 16, 2020
Unprompted review
Rated 5 out of 5 stars

Our new indoor/outdoor rug is perfect

Our new indoor/outdoor rug is perfect, with its modern design and great quality; for high traffic areas it Ticks all the boxes. We actually have it in the lounge and it looks really stylish and is easy to keep clean with our dogs.

March 14, 2020
Unprompted review
Rated 5 out of 5 stars

Didn’t disappoint

Beautiful colours, the material was exactly as it said, thin but very soft and easy to clean. Delivery was very prompt too! Best rug I’ve ever bought

March 13, 2020
Unprompted review
Rated 5 out of 5 stars

Delivery was on time..with a very…

Delivery was on time..with a very polite driver..rug was well packaged..undamaged and when I opened it WOW! It was so soft just like the description and a perfect size and colour match! Beautiful! and very happy..thankyou Modern Rugs..

March 13, 2020
Unprompted review
Rated 5 out of 5 stars

The best rug ever

Well what can I say, simply the modern rug company is by far the best I have ever come across, I am more than pleased with my purchase of a red morrocan temple rug, the website was very easy to navigate and delivery was prompt, all in all a pleasure to do business with them. Mr John Gossage

March 12, 2020
Unprompted review
Rated 5 out of 5 stars

Great rug

Great rug, very soft and deep. Surprised at the quality given the price. The colours compliment the lounge perfectly. Delivered within days of being ordered, no drama or issues from start to finish. Will be returning to get a rug for the bedroom once ready.

March 6, 2020
Unprompted review
Rated 5 out of 5 stars

Impressive customer service

My rug ordered was temporarily out of stock but the firm kept me up to date and dispatched the order under the timescale arranged. I was impressed with the quality of the rug and the customer service I received

March 3, 2020
Unprompted review

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