Modern Rugs Reviews 

893
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

I can not reach anyone and when I finally did through messaging, I asked if they would do a price match, showed it cheaper elsewhere and they said: "Go buy from them". Tried to contact a manager and... See more

Rated 5 out of 5 stars

Really delighted with our 'Woodstock, orange' hall runner rug. Exactly, if not better than web photo. It's a quality product, good depth and sturdy, well finished and we positively bounce along now... See more

Rated 1 out of 5 stars

SHOCKING customer service BREACHING consumer laws. We returned a faulty rug and we were charged £20 for the collection service, because “it was company policy that as long as the rug we received was t... See more

Rated 5 out of 5 stars

I purchased the Aurora Cloud Rug From Modern Rugs.co.uk. The great thing about it was that I could pay through my Amazon Account so no having to put my account/card details or delivery address. The r... See more

Company details

  1. Interior Designer
  2. Bedroom Furniture Store
  3. Furniture Store
  4. Living Room Furniture Store

Information provided by various external sources

Established in 2004, Modern Rugs Ltd is the UK's leading online rug retailer. Our main distribution warehouse and offices are based in Newton Aycliffe where we supply rugs to customers across the UK and Europe. Our vast experience in the flooring trade enables us to source the biggest selection of quality rugs at the most competitive prices.


Contact info

3.1

Average

TrustScore 3 out of 5

893 reviews

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3.1

All reviews

(893)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brightens up the room

I bought a rug and delivery was very prompt. I absolutely love the carpet I chose despite having a difficult job as there are so many to choose from. Turns the room from dull to fabulous!

February 28, 2020
Unprompted review
Rated 5 out of 5 stars

First time I have used this on-line…

First time I have used this on-line company and I am very pleased with the speed of delivery and the quality of the two rugs we bought. The rugs are beautiful, just as shown in the photo. I would recommend this company.

February 24, 2020
Unprompted review
Rated 5 out of 5 stars

The rug I ordered was of great quality…

The rug I ordered was of great quality and suited my purposes perfectly. I most like the fact that there isn't a cotton border around the edge as it's being used in the kitchen. The delivery was quick and efficient and I wouldn't have any hesitation in recommending Modern Rugs.

February 24, 2020
Unprompted review
Rated 5 out of 5 stars

Great website and great service

Great website and great service.
The rug I initially purchased turned out to be out of stock, despite saying in stock online. I was contacted to ask if I wanted to wait, receive a refund or reselect. I decided to wait and the item arrived a little earlier than advised.
Great product, but I actually decided to get the larger size.
After calling and speaking to a helpful chap, I returned my rug for a refund and reordered the new size. New delivery and refund received promptly. Will definitely be back to purchase again

February 20, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant!

Absolutely thrilled with the rug. It is so bright and colourful, it has completely transformed our sitting room. It was delivered quickly and efficiently. I would recommend this company.

February 18, 2020
Unprompted review
Rated 5 out of 5 stars

Exceeded expectations with quality

Purchased a modern print rug and am blown away by the quailty - it exceeded my expectations for the price. The rug looked great online but is even better in real life. It arrived promptly and while there was a slight difference in the arrival time of the rug and the non slip underlay it was very small window. The rug looks great in my new apartment and feels great underfoot. I would have no hesitation buying from them again.

February 17, 2020
Unprompted review

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