I can not reach anyone and when I finally did through messaging, I asked if they would do a price match, showed it cheaper elsewhere and they said: "Go buy from them". Tried to contact a manager and... See more
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See what reviewers are saying
Really delighted with our 'Woodstock, orange' hall runner rug. Exactly, if not better than web photo. It's a quality product, good depth and sturdy, well finished and we positively bounce along now... See more
SHOCKING customer service BREACHING consumer laws. We returned a faulty rug and we were charged £20 for the collection service, because “it was company policy that as long as the rug we received was t... See more
I purchased the Aurora Cloud Rug From Modern Rugs.co.uk. The great thing about it was that I could pay through my Amazon Account so no having to put my account/card details or delivery address. The r... See more
Company details
Information provided by various external sources
Established in 2004, Modern Rugs Ltd is the UK's leading online rug retailer. Our main distribution warehouse and offices are based in Newton Aycliffe where we supply rugs to customers across the UK and Europe. Our vast experience in the flooring trade enables us to source the biggest selection of quality rugs at the most competitive prices.
Contact info
Unit 3 Maple way, DL5 6BF, Newton Aycliffe, United Kingdom
- 01388669738
- sales@modern-rugs.co.uk
- modern-rugs.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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OVERPRICED - QUALITY IS VERY BAD!
Quality is terrible for overpriced rugs. I want to get a refund but they are charging me return postage fees. Annoyed.
good quality rugs delivered with…
good quality rugs delivered with efficiency
Good rugs, better service needed
Quality and designs are good; communication, availability and delivery are average.
Brightens up the room
I bought a rug and delivery was very prompt. I absolutely love the carpet I chose despite having a difficult job as there are so many to choose from. Turns the room from dull to fabulous!
Excellent Rug
Excellent Rug, very good quality Beautiful Colour and excellent price.
Great quality and good delivery and…
Great quality and good delivery and great price. Very happy
Excellent choice and good service
Excellent choice of rugs and the one we chose is just prefect, it arrived in good time too! Can’t fault the service from Modern Rugs and will definitely use them again!
Very happy with rug
Very happy with rug. It’s nice and thick and nice cheerful stripes
Exactly how it looks in the picture
Exactly how it looks in the picture. It's super fluffy and made an instant difference to the warmth of my living room. Delivery was seamless. I would definitely recommend.
Used modern rugs quite a few times…
Used modern rugs quite a few times including special order size also, they are good at what they do.
Mr Peel
Leeds
First time I have used this on-line…
First time I have used this on-line company and I am very pleased with the speed of delivery and the quality of the two rugs we bought. The rugs are beautiful, just as shown in the photo. I would recommend this company.
The rug I ordered was of great quality…
The rug I ordered was of great quality and suited my purposes perfectly. I most like the fact that there isn't a cotton border around the edge as it's being used in the kitchen. The delivery was quick and efficient and I wouldn't have any hesitation in recommending Modern Rugs.
Great website and great service
Great website and great service.
The rug I initially purchased turned out to be out of stock, despite saying in stock online. I was contacted to ask if I wanted to wait, receive a refund or reselect. I decided to wait and the item arrived a little earlier than advised.
Great product, but I actually decided to get the larger size.
After calling and speaking to a helpful chap, I returned my rug for a refund and reordered the new size. New delivery and refund received promptly. Will definitely be back to purchase again
i was looking for a rug and was having…
i was looking for a rug and was having difficulty finding what i wanted i looked modern rugs and found exactly what i wanted ,when it came i couldnt believe the great quality i was well pleased
Loved it when I first saw it online and…
Loved it when I first saw it online and loved it even more when I received it. Very happy.
Absolutely brilliant!
Absolutely thrilled with the rug. It is so bright and colourful, it has completely transformed our sitting room. It was delivered quickly and efficiently. I would recommend this company.
Exceeded expectations with quality
Purchased a modern print rug and am blown away by the quailty - it exceeded my expectations for the price. The rug looked great online but is even better in real life. It arrived promptly and while there was a slight difference in the arrival time of the rug and the non slip underlay it was very small window. The rug looks great in my new apartment and feels great underfoot. I would have no hesitation buying from them again.
Excellent as ever.
This is the third time I’ve ordered a made to measure rug. As always it was delivered promptly and fitted like a glove.
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