Modern Furniture (Australia) Reviews 

162
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Excellent communication and service. Timing for arrival and availability were as specified. Pre ordered the Woodflex acoustic panels and I’m very happy with the product. They’re easy to install and... See more

Company replied

Rated 5 out of 5 stars

I had a seamless experience with Modern Furniture especially helped by Tarli who is quick, efficient and really helpful. I used their Woodplex as I needed a flexible wooden Onsen look finish for the w... See more

Company replied

Rated 5 out of 5 stars

The team were fantastic in helping me get the right package, as originally not right.

Company replied

Rated 2 out of 5 stars

The product itself looks good when built - but the engineering of the design is quite poor. Pilot holes don't line up as indicated for construction - so it takes a little bit of ingenuity to complete.... See more

Company replied

Company details

  1. Furniture Store
  2. Living Room Furniture Store
  3. Office Furniture Store

Written by the company

Modern Furniture.com.au - We have a huge range of Modern, Scandinavian and Designer Furniture that we have readily in stock and ready to ship Sydney, Adelaide, Perth, Brisbane & More! You can even buy online and pickup from our Melbourne .


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

162 reviews

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No recent history of asking for reviews

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4.6

All reviews

(162)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great furniture

Great furniture - exactly as described and good quality. Really quick delivery - received day after I placed order. Highly recommended.

December 16, 2021
Unprompted review
Modern Furniture (Australia) logo

Reply from Modern Furniture (Australia)

Thank you Yvonne! We Love your review, feedback and so pleased to hear you are so happy with your purchase. We very much appreciate your support and recommendation and hope to see you again soon. 🤗🙏

Rated 5 out of 5 stars

Great product

Great product. Amazing customer service.

December 7, 2021
Unprompted review
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Reply from Modern Furniture (Australia)

Thank you Vincent! We very much appreciate your support and feedback. We hope to see you again soon. 🤗🙏

Rated 4 out of 5 stars

Great product

Great product. Took sometime to receive it but staff were active with communication during this time.

November 23, 2021
Unprompted review
Rated 5 out of 5 stars

quick delivery

quick delivery! The bench seat is great quality!

November 17, 2021
Unprompted review
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Reply from Modern Furniture (Australia)

Thank you Demi!! Pleased to hear the delivery process was quick and you are pleased with the product. 🙏🙏 Kindest regards MF

Rated 5 out of 5 stars

Great customer service

Desks arrived quickly. We were missing a part but this was very quickly resolved.

November 17, 2021
Unprompted review
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Reply from Modern Furniture (Australia)

Hi Tanya, We so pleased to receive your kind review and have the issue rectified quickly for you. Thank you for your support and understanding through the process. Hope to see you again soon. Kindest Regards MF

Rated 5 out of 5 stars

Could be my new fav furniture store

I usually don’t trust these product reviews but I still do choose ones with good reviews like this company. I’m glad I did. Tarli (I think) was very helpful and knew exactly what I meant when I needed something “expensive looking to impress, but not too expensive” LOL. Anyway, very happy with the purchase so far. Highly recommend

November 7, 2021
Unprompted review
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Reply from Modern Furniture (Australia)

Thank you Tobias! We are honored to have you share and take the time to share your lovely review. Tarli is flattered by your comments and pleased she was able to help your find what you needed. 🤭 Hope to see again soon Kindest Regards MF

Rated 5 out of 5 stars

Surpassed my expectations.

I purchased 3 chairs from Modern Furniture. They had exactly what I needed. The transaction was seamless and the quality of the chairs far exceeded what I expected. They look amazing in my office. Will definitely buy from them again. Outstanding value for money.

November 7, 2021
Unprompted review
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Reply from Modern Furniture (Australia)

Hi Lydia, Thank you so much for taking the time to share feedback and review. We are so pleased to hear our furniture is complementing your office space. You are certainly welcome you back any time.😊🤗 Kindest regards MF

Rated 5 out of 5 stars

Lovely quality desk exactly as it…

Lovely quality desk exactly as it appears online. Great service and super fast delivery from the team

October 25, 2021
Unprompted review
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Reply from Modern Furniture (Australia)

Thank you for your amazing feedback Grace! We are so pleased to receive lovely review. Your support is much appreciated and can only hope to see you again soon.🤗 Kindest Regards MF

Rated 5 out of 5 stars

Awesome in every way!

We purchased a desk from Modern Furniture and the experience was awesome in every way! top quality desk. great price. Fast delivery and exceptional service. Thank you Modern Furniture.

October 16, 2021
Unprompted review
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Reply from Modern Furniture (Australia)

WOW GP thank you so much!! What an amazing review and feedback and love your support. We are super flattered and appreciate your kind words and support.😇🙏 Kindest Regards MF

Rated 5 out of 5 stars

Amazing communication and service…

Amazing communication and service through click and collect. Loving the new Couch! Highly recommend

October 14, 2021
Unprompted review
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Reply from Modern Furniture (Australia)

Thank you for your kind words Ben. We are so pleased to hear you are loving the couch and thank you for accommodating our click and collect options through these difficult times. Your recommendations are much appreciated. Kindest regards MF

Rated 5 out of 5 stars

It was faster delivery than i expected

It was faster delivery than i expected. The table looked exactly what i was imagined. Highly recommend.

October 10, 2021
Unprompted review
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Reply from Modern Furniture (Australia)

Hi Deshike! We are so pleased to hear we exceeded your expectations and you are so happy with your table. 😊🥳
Thank you so much for your kinds words much appreciate the support! 🙏 Kind Regards MF

Rated 5 out of 5 stars

Love the product

Love the product.
Thanks

October 5, 2021
Unprompted review
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Reply from Modern Furniture (Australia)

Thank you Shef!! 🥰 We are absolutely wrapped to hear you love our product. 🙏🙏🙏 Kindest Regards MF

Rated 5 out of 5 stars

Speedy delivery and good quality.

October 3, 2021
Unprompted review
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Reply from Modern Furniture (Australia)

Thank you Lei! It makes us happy seeing our customers happy. Thank you for your kind words. 🙏🙏 Kindest regards MF

Rated 5 out of 5 stars

Very happy with the product

Very happy with the product. Also ordered one day and delivered the next.

October 3, 2021
Unprompted review
Modern Furniture (Australia) logo

Reply from Modern Furniture (Australia)

Yay Carol! We are SOOO happy to see your lovely feedback. 😊 Hope to see you again soon. Kindest regards MF

Rated 3 out of 5 stars

The desk is beautiful BUT the…

The desk is beautiful BUT the instructions were difficult to follow. We had to ask opinions of different handymen to assist because it had barely any information. We thought that a piece was missing, but turns out the piece was updated but the instructions werent.

September 27, 2021
Unprompted review
Modern Furniture (Australia) logo

Reply from Modern Furniture (Australia)

Hi Lorena, Sorry to hear you had some assembly difficulties but pleased with some assistance you were able to have it rectified. Although most of our customers do complete the assembly on their own, we do appreciate the experience required and hence advise "professional assembly assistance recommended" on these larger items. We are very sorry if there were any panels mislabeled from the factory but pleased with some assistance we were able to have this rectified. We are always contactable should you require any further assistance in future.
Kindest regards MF

Rated 5 out of 5 stars

Quick and easy delivery

Quick and easy delivery. Good product.

September 27, 2021
Unprompted review
Modern Furniture (Australia) logo

Reply from Modern Furniture (Australia)

Thank you Thank you David! 🙏 We are so pleased to see your lovely feedback. Kindest regards MF

Rated 4 out of 5 stars

Product & Shipping Great. Assembly Instructions Sub-Par

The desk, return and cabinet themselves are great and I'm very happy. The purchase process was easy and simple, with very fast shipping.

My only negative with the experience was that I felt the instructions for assembly were very simplified and broad, and left a lot of the assembly to common sense and trial & error to find what pieces go where and how to install the items.

September 26, 2021
Unprompted review
Modern Furniture (Australia) logo

Reply from Modern Furniture (Australia)

Hi Samuel, We are so pleased to hear you are happy with the products, process and shipping speed.
We appreciate your feedback and we are constantly working to improve our manuals for a better customer assembly experience with our larger and detailed items.
Thank you again for your support. Kindest Regards MF

Rated 4 out of 5 stars

Good experience

Good experience, nice desk, 1 of the parts was badly damaged on 1 corner, but after few emails back & forward, modern furniture replaced the part within 3 days which was very pleasing.

September 21, 2021
Unprompted review
Modern Furniture (Australia) logo

Reply from Modern Furniture (Australia)

Hi Krste, Thank you for taking your time to share your lovely review. We are so pleased to hear you like the desk and glad we can have your damaged part in transit replaced very quickly. Hope to see you again soon. Kind Regards MF

Rated 4 out of 5 stars

The desk was damaged but they rectified straight away

The desk was damaged. But the staff organised us to get a new one.

Overall very happy

Baybuild construction group

September 19, 2021
Unprompted review
Modern Furniture (Australia) logo

Reply from Modern Furniture (Australia)

Hi Scott, Thank you for your feedback and very sorry for unfortunate transit damage to a part of your order. We are pleased to have had the part replaced immediately for you and that you are very happy with the product. Thank you for your business support. Kind Regards MF

Rated 5 out of 5 stars

The desk I ordered was exactly as…

The desk I ordered was exactly as expected, easy to assemble and great quality.

September 18, 2021
Unprompted review
Modern Furniture (Australia) logo

Reply from Modern Furniture (Australia)

Hi Jesinda, Thank you so much for your wonderful review. So pleased to hear you are very happy with the reception desk and hope your office space looks great.
Best Wishes MF

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