Excellent communication and service. Timing for arrival and availability were as specified. Pre ordered the Woodflex acoustic panels and I’m very happy with the product. They’re easy to install and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a seamless experience with Modern Furniture especially helped by Tarli who is quick, efficient and really helpful. I used their Woodplex as I needed a flexible wooden Onsen look finish for the w... See more
Company replied
The team were fantastic in helping me get the right package, as originally not right.
Company replied
The product itself looks good when built - but the engineering of the design is quite poor. Pilot holes don't line up as indicated for construction - so it takes a little bit of ingenuity to complete.... See more
Company replied
Company details
Written by the company
Modern Furniture.com.au - We have a huge range of Modern, Scandinavian and Designer Furniture that we have readily in stock and ready to ship Sydney, Adelaide, Perth, Brisbane & More! You can even buy online and pickup from our Melbourne .
Contact info
352 Boundary Road, 3172, Dingley Village, Australia
- 1300 557 679
- sales@modernfurniture.com.au
- modernfurniture.com.au
The team were fantastic in helping me…
The team were fantastic in helping me get the right package, as originally not right.
June 14, 2023
Unprompted review
Reply from Modern Furniture (Australia)
Thank you Kate so much for taking the time to share such a review.
We strive to achieve customer satisfaction with our products and services, so it brightens our day to read your review. 🤗🤗
Once again, thank you, and we hope to have the pleasure of working with you again in the near future.
Kindest regards MF
Excellent product
Excellent product, easy to fix to wall and great service
July 12, 2023
Unprompted review
Reply from Modern Furniture (Australia)
Thank you Heidi for your positive feedback. 😃
We are thrilled to hear that you had a great experience with our company and product. It is our utmost priority to provide excellent customer service and deliver products that meet your expectations.
If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Kindest regards MF 🙏🙏
Excellent service from Modern Furniture
Modern Furniture provided excellent service right from my first online enquiry about the gorgeous Springton coffee table.
My order arrived very promptly & I am absolutely thrilled with it! 😃👍
July 7, 2023
Unprompted review
Reply from Modern Furniture (Australia)
Thank you Paula!! 🙏 🙏
Your fantastic review is truly appreciated, and we extend our heartfelt gratitude!
It brings us immense joy to learn that your experience was exceptional, and we exceeded your expectations by promptly delivering the product.
Our relentless pursuit of excellence in service is fueled by feedback like yours, and your generous words have uplifted our spirits. Taking the time to share your thoughts means a lot to us, and we eagerly anticipate the opportunity to serve you once more in the near future. 😃
Warmest regards, MF
Highly recommend
Absolutely in love with the product and final completion of my wall. Thank you
Highly recommend.
July 29, 2023
Unprompted review
Reply from Modern Furniture (Australia)
Hi Inji,
We are incredibly grateful for your fantastic review! 🙏
Your satisfaction with the product and the final result fills us with joy. Thank you for sparing the time to share your thoughts, and we sincerely hope to have the pleasure of working with you again in the near future. If you need any further assistance, please don't hesitate to reach out.
Warmest regards,
MF
Fantastic Customer service and product
I had a seamless experience with Modern Furniture especially helped by Tarli who is quick, efficient and really helpful. I used their Woodplex as I needed a flexible wooden Onsen look finish for the wall of my infrared Sauna in my business space, and it is gorgeous. The support and speed of delivery was also exceptional. Great Customer service !
July 18, 2023
Unprompted review
Reply from Modern Furniture (Australia)
Thank you Junia for your wonderful review! 🤗🤗
We are so pleased the product and service has left you so satisfied. We thrive to offering great products and service, so your acknowledgements is hugely appreciated.
We look forward to dealing with you again soon. Kindest regards MF 🙏🙏
What an incredible experience - Acoustic Wood Slat Wall Panel - Oak Veneer
What an incredible experience! We recently bought the Woodflex wood panels and had them skillfully installed behind our fireplace by the talented Jack, who was highly recommended by Modern Furniture. Throughout the entire process, from purchase to delivery, we received nothing short of exceptional service from Modern Furniture. If you're considering adding a "wow" factor to your walls, look no further than purchasing from Modern Furniture. I am absolutely delighted and grateful. Thank you!
June 21, 2023
Unprompted review
Reply from Modern Furniture (Australia)
Wow Sabrina thank you so much for your amazing review! 🙏🙏
We are so happy to see you so pleased with your purchase and thanking you so much again for your absolutely wonderful feedback. We can only hope to deal with you again very soon. 🤗🙏
Kindest Regards MF team.
Woodflex Acoustic Panels are a winner!
Excellent communication and service. Timing for arrival and availability were as specified.
Pre ordered the Woodflex acoustic panels and I’m very happy with the product. They’re easy to install and look fantastic in the new home cinema. They work great too! Sound quality in the room has improved dramatically.
June 22, 2023
Unprompted review
Reply from Modern Furniture (Australia)
Wow Darren, we absolutely love your review and so pleased to hear your the difference it has made to your room. 🤗
We strive to provide excellent products and great customer service, so we really appreciate your kind words!
We hope to deal with you again soon.
Kindest regards MF 🙏🙏
Exceptional
Exceptional experience with this seller, customer focused with excellent communication. The product arrived as advertised, the pricing of acoustic wall slat panel is the lowest in the market, and the courier was also fairly priced.
May 29, 2023
Unprompted review
Reply from Modern Furniture (Australia)
Hi Will, we're absolutely thrilled to hear that you had an exceptional experience with us and that you're pleased with our product and service. 🤗
We take pride in offering competitive pricing while ensuring the highest quality materials and providing excellent service. Thank you for acknowledging and sharing your positive experience. 🙏🙏
Best wishes, MF.
Great quality!
Great communication and great quality product, very happy
June 14, 2023
Unprompted review
Reply from Modern Furniture (Australia)
Thank you so much Amy for your positive feedback!
We are thrilled to hear that you had a great experience with our communication and that you are happy with the quality of our product. It is our utmost priority to provide excellent customer service and deliver products that meet your expectations.
If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Kindest regards MF 🙏🙏
Love our Woodflex panelling
Love the woodflex panelling we have in our Pilates studio and clinic. Gives a fresh modern look and helps with acoustics too! Installation was a breeze and Modern Furniture were a pleasure to deal with.
June 2, 2023
Unprompted review
Reply from Modern Furniture (Australia)
Thank you so much for your amazing review Sheree! We are so pleased you are loving our Woodflex panels and the change in look and feel to your studio. 😊 We appreciate your support and look forward to serving you again soon. Kindest regards MF
Good Prices Quality Product and great…
Good Prices Quality Product and great service.
June 3, 2023
Unprompted review
Reply from Modern Furniture (Australia)
Thank you so much for your wonderful review! We're thrilled that you found our prices, product quality, and service to be excellent. We appreciate your feedback and look forward to serving you again in the future. Kindest regards MF 🙏🙏
Woodflex panels review
I ordered this product through Modern Furniture as I wanted to create a feature wall for my living room. The product was exactly what I was looking for and easy to install. I only gave it 4 out of 5 stars though as 2 of the 3 panels I ordered were slightly damaged upon arrival. As the actual wood layer is quite thin, some of the pieces were chipped or flaking off. Overall still a good product.
May 13, 2023
Unprompted review
Reply from Modern Furniture (Australia)
Hi Bob, we want to express our gratitude for sharing your fantastic review, and I'm thrilled to learn that you are extremely satisfied with the product.
We are truly sorry to hear that a few panels arrived with minor impact damage. Rest assured, we are fully committed to resolving this issue for you, and we are more than willing to replace any affected panels.
It brings us great joy to know that despite this small setback, you still hold a high level of satisfaction with the product. 😊
If there is anything else we can assist you with, please don't hesitate to reach out to us.
Warmest regards,
MF
An elegant store with excellent…
An elegant store with excellent furniture with affordable price. I bought a king size bed with side tables from the store. The best part is It has life time warranty. The best quality that I have ever found. Looking forward to order more from the store.
April 29, 2023
Unprompted review
Beautiful but ridiculous amount of waste
We bought a sideboard and it is absolutely beautiful. The four star rating is because of the amount of rubbish is in the packaging. Do our planet a favour and buy a piece of furniture from IKEA to learn how clever you can be with packaging. My empty wheelie bin is completely full of Styrofoam now. How am I going to explain this reckless waste of resources to my kids?
March 15, 2023
Unprompted review
Reply from Modern Furniture (Australia)
Hi Manu,
Thank you for your feedback and really pleased to hear you love the sideboard.
We appreciate your environmental concern and sorry to hear your disapproval of the packaging.
Unlike IKEA and other flat packed furniture suppliers, our designer style furniture pieces are packaged built and with the delivery service provided nationwide it's in our best interest to try eliminate any potential rough handling or accidents in transit damages.
For this reason some of our products are filled with extra extra packaging to protect our valuable products.
We appreciate your feedback and most certainly taken on board to continue improving where we can in hope to better please both our customers and the environment.
Kindest regards MF
Delivery on time and full assembly instructions. Very good
Easy to order with helpful staff and the goods arrived on time.
Assembly was easy and clearly understood from the instructions.
January 27, 2023
Unprompted review
Reply from Modern Furniture (Australia)
Hi Ric, Thank you for your wonderful review! We're are so glad to hear you are pleased with our service, product and delivery. 🙏
Thank you again for your support and hope to deal with you again very soon. 🤗
Kindest regards MF
Prompt delivery an as shown on the net.
Prompt delivery and as shown on the net.
January 18, 2023
Unprompted review
Very fast service and great follow up.
January 16, 2023
Unprompted review
Reply from Modern Furniture (Australia)
Thank you Lori for taking your time to share your wonderful review. 🤗
We strive to provide excellent customer service so extremely satisfying for us to see we were able to meet your expectations. Thank you for choosing us and hope to deal with you again very soon. Kind Regards MF
Tarli was very helpful
Tarli was very helpful, The product quality is excellent and was exactly as advertised and exactly what we were looking for.
December 15, 2022
Unprompted review
Reply from Modern Furniture (Australia)
Thank you for you Mark for your wonderful review and feedback! We're so glad to hear that Tarli was able to assist you and that the product met your expectations. We pride ourselves on providing exceptional service and quality products. So we really do appreciate your support. Hope to see you again soon. Kindest Regards MF
Products were delivered in perfect…
Products were delivered in perfect order. Courier service was just as good as they waited for me to arrive at the destination and then helped me to carry the products into the apartment.
December 4, 2022
Unprompted review
Reply from Modern Furniture (Australia)
Hi Rocky,
Thank you so much for taking the time to share your wonderful and kind review. We thrive to offering great customer service and beautifully designed products, so your feedback is immensely appreciated.
Thank you again and we hope to see you again soon.
Kind regards MF
Good communication and friendly…
Good communication and friendly service. Assembly went well and the final result was a solid and attractive console. Very happy with the purchase.
November 13, 2022
Unprompted review
Reply from Modern Furniture (Australia)
Hi Mike,
Thank you so much for taking the time to share your most wonderful review 🤗🥰
We're absolutely delighted to hear that you've had an excellent shopping experience with us. Your review has made our day!
Hope to see you again soon.
Kindest Regards MF
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.