Modern Furniture (Australia) Reviews 

162
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Excellent communication and service. Timing for arrival and availability were as specified. Pre ordered the Woodflex acoustic panels and I’m very happy with the product. They’re easy to install and... See more

Company replied

Rated 5 out of 5 stars

I had a seamless experience with Modern Furniture especially helped by Tarli who is quick, efficient and really helpful. I used their Woodplex as I needed a flexible wooden Onsen look finish for the w... See more

Company replied

Rated 5 out of 5 stars

The team were fantastic in helping me get the right package, as originally not right.

Company replied

Rated 2 out of 5 stars

The product itself looks good when built - but the engineering of the design is quite poor. Pilot holes don't line up as indicated for construction - so it takes a little bit of ingenuity to complete.... See more

Company replied

Company details

  1. Furniture Store
  2. Living Room Furniture Store
  3. Office Furniture Store

Written by the company

Modern Furniture.com.au - We have a huge range of Modern, Scandinavian and Designer Furniture that we have readily in stock and ready to ship Sydney, Adelaide, Perth, Brisbane & More! You can even buy online and pickup from our Melbourne .


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

162 reviews

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4.6

All reviews

(162)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful sideboard

We are very happy with the purchase of our sideboard, we needed something quite small and it fits the bill perfectly and ties in so well with our newly renovated space. It was shipped quickly, was well packaged and a reasonable price.

June 24, 2022
Unprompted review
Modern Furniture (Australia) logo

Reply from Modern Furniture (Australia)

Hi Anna, thank you for taking the time to share your lovely feedback and review. Your support and kinds words is very much appreciated. 🙏🤗 Hope to deal with you again soon. Kindest regards MF

Rated 5 out of 5 stars

Great desk, on time

Ordered desk (which was on backorder).Company communicated timeframes effectively and delivered within these. Product is excellent.

June 9, 2022
Unprompted review
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Reply from Modern Furniture (Australia)

Thank you Vernon for your wonderful review! We are so pleased you are satisfied with both our service and product. Your feedback is very much appreciated. 🙏🙏🙏 Kindest Regards MF

Rated 4 out of 5 stars

Great product just timely to assemble!

Fantastic looking furniture & quality, just doesn't specify it is a flat pack so prepare for a few hours of assembly.

June 1, 2022
Unprompted review
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Reply from Modern Furniture (Australia)

Thank you so much for your amazing feedback and comments about our products and quality. We aim to have assembly requirements listed in each item if required, so we are sorry if the assembly for your item came by surprise. More importantly we are so pleased to hear are happy with your purchase. 😊🙏 Kindest regards MF

Rated 5 out of 5 stars

Absolute exceptional service

Absolute exceptional service, ordered and delivered within the week from Melbourne to Sydney. The furniture is made well and good quality. Will buy again from them in the future.

May 3, 2022
Unprompted review
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Reply from Modern Furniture (Australia)

Thank you so much Greg for your glowing review! Your kind words and time taken to share your support is immensely appreciated. We are super pleased to hear above all you are loving the furniture. 🥰 🤗 Hope to see you again soon. Kindest regards MF.

Rated 5 out of 5 stars

Amazing sevice

one of the most straightforward online purchases I've ever made I was blown away with the level of communication and the speed with which the goods was delivered.

April 19, 2022
Unprompted review
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Reply from Modern Furniture (Australia)

WOW! Thank you Ananthan. You made our day! 🥰🤗😊
Your support and kind words is very much appreciated. Kindest regards MF

Rated 5 out of 5 stars

Easy to assemble and looks good.

Easy to assemble and looks good.
Good value for money, effective size top to hold a printer and work from plus two good size drawers.

April 18, 2022
Unprompted review
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Reply from Modern Furniture (Australia)

Thank you Glyn for your wonderful review and feedback. We are so pleased to hear you are happy with your desk. Your support and feedback is greatly appreciated. 🙏🙏🙏Kindest regards MF

Rated 5 out of 5 stars

Very happy with product and service

Very happy with product and service. Thank you

April 7, 2022
Unprompted review
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Reply from Modern Furniture (Australia)

Thank you Guljan, we are so pleased to receive your wonderful review. Really means a lot to us and thank you again sharing. Kindest Regards MF

Rated 5 out of 5 stars

Beautiful sideboard with great customer…

Beautiful sideboard with great customer service. Couldnt be more happy with my purchase.

March 30, 2022
Unprompted review
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Reply from Modern Furniture (Australia)

Thank you Toni! We couldn't be more happier to hear you are so pleased with the product and purchase. 🤗🙏
We hope you see again soon! Kindest regards MF

Rated 5 out of 5 stars

Great quality furniture

Great quality, quick delivery, very happy, will shop here again.

March 17, 2022
Unprompted review
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Reply from Modern Furniture (Australia)

Thank you Trish! We are super pleased to see your glowing review and certainly hope to see you again real soon!🤗 Kindest regards MF

Rated 5 out of 5 stars

Love the Lounge

Love the Lounge, it is exactly as pictured.

March 14, 2022
Unprompted review
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Reply from Modern Furniture (Australia)

Thank you Nean for sharing your lovely review. We are so pleased to hear you are happy with your lounge and purchase. Hope to see you again soon! Kindest regards MF

Rated 5 out of 5 stars

Thank you for the great customer…

Thank you for the great customer service Oran and Andrew. We love our new pieces.

March 5, 2022
Unprompted review
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Reply from Modern Furniture (Australia)

Thank you very much for your kind words Vanessa. 😊 So pleased to hear you are happy with your purchase and hope to see you again soon. Kindest regards MF

Rated 5 out of 5 stars

Truely great customer service

Honestly one of the easiest online purchases I have made in a long time. Called the customer service team to check the unit was in stock, they got InTouch with the warehouse team and my item was ready to be picked up within an hour. Was super impressed with all the communication, they kept me updated all the way and even called me to check details before I left the house to save me time. Would reccomended.

February 24, 2022
Unprompted review
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Reply from Modern Furniture (Australia)

Wow Jessica! We are truly honoured and gobsmacked by your amazing feedback. It means the world to us and so pleased to exceed your expectations. Thank you thank you thank you and hope to see you again soon. Kindest Regards MF

Rated 1 out of 5 stars

paid for my nightstand a week ago and…

paid for my nightstand a week ago and still have yet to hear anything about it. no tracking number or second email. absolutely nothing besides the confirmation email

January 30, 2022
Unprompted review
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Reply from Modern Furniture (Australia)

Hi Swetta, Sorry to see your review.
Your order placed with us on the weekend Saturday and your item dispatched the Monday. An email with tracking details is always sent the same day items are dispatched. we can only assume this may have perhaps landed in your junk folder.
While all couriers and Australia post are currently experiencing some unfortunate delays due to shortage of staff and isolation, we are always contactable by phone or email to give us the opportunity to service and update your order accordingly.

Our team has since been trying to reach out to you and see if there was anything else we can assist with.
Please contact us on 1300 557 679 or email sales@modernfurniture.com.au so we can assist further if required.

Kindest regards MF

Rated 5 out of 5 stars

Great product and fast shipping.

Great product and fast shipping.
It was easy shopping experience.

January 20, 2022
Unprompted review
Modern Furniture (Australia) logo

Reply from Modern Furniture (Australia)

Thank you AKi! We are so glad to hear you pleased with the TV unit and experience. Appreciate your kind words and hope to see you again soon. 😊🙏 Kindest regards MF

Rated 5 out of 5 stars

Above & Beyond! *****

The service for this product was above 5 stars. They answered my questions over a holiday period.
Delivery was efficient!
The product is amazing. Better than the picture shows!
AND I am a fussy person :)

January 19, 2022
Unprompted review
Modern Furniture (Australia) logo

Reply from Modern Furniture (Australia)

OMG Kylie! Thank you so much for your incredibly review!🥰🥰🥰
We are so pleased to receive your amazing feedback and thank you so much for your kind words and support. Wishing you and your business the very best and hope to deal with you again asap! 😋 Kindest Regards MF 🙏🙏

Rated 5 out of 5 stars

Great seamless service

Great seamless service. Delivery progress was explicit. Best system in our experiences of mail order. Keep up the good work!

January 19, 2022
Unprompted review
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Reply from Modern Furniture (Australia)

Wow wow John thank you so much for your glowing review! 🤗🤗
We are so pleased to hear and see your feedback. Thank you so much for your kind words and much appreciate your support. Hope to deal with you again very soon. Kindest Regards MF 🙏🙏

Rated 5 out of 5 stars

Very easy online

Very easy online, purchase, timely click and collect, and absolutely lovely interaction with staff - could not have been more helpful.

January 6, 2022
Unprompted review
Modern Furniture (Australia) logo

Reply from Modern Furniture (Australia)

Thank you Rick for your glowing review! We can only be so pleased to hear we were able to exceed the service you may have expected. Thank you again for your kind words and business support. 🙏🙏

Rated 5 out of 5 stars

unexpectedly heavier and sturdier then…

unexpectedly heavier and sturdier then i imagined, which is nice. Delivery was easy to organize for when I was available to receive it. Although the incorrect draws were somehow packaged and sent with my product, the customer service was genuine and helpful which resulted in the correct part being couriered out to me the next day

December 30, 2021
Unprompted review
Modern Furniture (Australia) logo

Reply from Modern Furniture (Australia)

Hi Richard, we are so pleased to hear the product quality exceeded your expectations! 😊
Thank you for your lovely review and support. Kindest Regards MF

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