Modern Furniture (Australia) Reviews 

162
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Excellent communication and service. Timing for arrival and availability were as specified. Pre ordered the Woodflex acoustic panels and I’m very happy with the product. They’re easy to install and... See more

Company replied

Rated 5 out of 5 stars

I had a seamless experience with Modern Furniture especially helped by Tarli who is quick, efficient and really helpful. I used their Woodplex as I needed a flexible wooden Onsen look finish for the w... See more

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Rated 5 out of 5 stars

The team were fantastic in helping me get the right package, as originally not right.

Company replied

Rated 2 out of 5 stars

The product itself looks good when built - but the engineering of the design is quite poor. Pilot holes don't line up as indicated for construction - so it takes a little bit of ingenuity to complete.... See more

Company replied

Company details

  1. Furniture Store
  2. Living Room Furniture Store
  3. Office Furniture Store

Written by the company

Modern Furniture.com.au - We have a huge range of Modern, Scandinavian and Designer Furniture that we have readily in stock and ready to ship Sydney, Adelaide, Perth, Brisbane & More! You can even buy online and pickup from our Melbourne .


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

162 reviews

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4.6

All reviews

(162)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

Lovely desk but extremely poor assembly instructions

Modern Furniture offered a great price, excellent discount deal and wonderful customer service with exceptional communication and speedy delivery. The desk I purchased looks lovely but the instructions are terrible! Parts were labelled incorrectly; instructions were unclear and incorrect and some parts weren't even listed on the assembly instructions. As a result, the desk took much longer than it should have to assemble. I would suggest that Modern Furniture put together their own instructions.

June 22, 2021
Unprompted review
Modern Furniture (Australia) logo

Reply from Modern Furniture (Australia)

Hi Elicia, Thank you for taking the time to share your feedback. Sorry to hear about the manual difficulties. We do our upmost best to keep improving in hope to provide a better customer experience in future, so your feedback is well taken on board and are very pleased to hear you are overall happy with the purchase. Thank you again for your support and hope to see you again soon. Kind regards MF

Rated 5 out of 5 stars

Prompt delivery and good solid

Prompt delivery and good solid, attractiveproduct

June 22, 2021
Modern Furniture (Australia) logo

Reply from Modern Furniture (Australia)

Thank you Phil for your lovely review and feedback. We are so pleased to hear you are happy with the product and overall purchase. Your support and business is always appreciated. Kind regards MF

Rated 5 out of 5 stars

Back again..still happy.

This is the third item that I bought from Modern furniture.

Delivery was very prompt. When i purchased the item it was listed as delivery in 3 weeks. The next day i received a phone call from the dispatch manager and my cabinet was organized for delivery the day after. Very speedy service.

Items came all undamaged and went together without any real issues. The only thing I would advise is to scan the QR code on the manual and watch the assembly video since the assembly plans that come with the box aren't very clear.

Very happy with the result and I will be back again.

June 15, 2021
Modern Furniture (Australia) logo

Reply from Modern Furniture (Australia)

Hi Ari! Thank you so much for your amazing review and being such a wonderful customer. We are so happy to see you return for more and happy be so happy with our products. We certainly also look forward to dealing with you again. 🙏🤗

Rated 5 out of 5 stars

Excellent service and product

June 7, 2021
Unprompted review
Modern Furniture (Australia) logo

Reply from Modern Furniture (Australia)

Thank you Denise!! Really eased to hear you are very happy with your purchase. Hope to deal with you again. 🤗

Rated 5 out of 5 stars

Very happy with online process

Very happy with online process, item arrived quickly and was better quality than I expected

May 17, 2021
Modern Furniture (Australia) logo

Reply from Modern Furniture (Australia)

Wow Cathy!! Thank you so much for your amazing feedback. We are so pleased to hear we exceeded your expectations. 🥰 Hope to see you again soon.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, we'll packaged & easy to assemble

May 16, 2021
Modern Furniture (Australia) logo

Reply from Modern Furniture (Australia)

Thank you Deborah! Really appreciate your kind review and feedback. So pleased you were happy with the purchase. Hope to see you again soon. 🙌🙏

Rated 4 out of 5 stars

Great company

Really good, only thing is that shipping could be a little faster.

April 29, 2021
Unprompted review
Modern Furniture (Australia) logo

Reply from Modern Furniture (Australia)

Hi Nando, Thank you for your lovely review. Sorry to hear there was some delays in transit but glad to hear all is good otherwise. Hope to see you again soon.

Rated 5 out of 5 stars

Extremely happy with my purchase and…

Extremely happy with my purchase and quick service that I received. Would recommend Modern Furniture to family and friends.

April 23, 2021
Modern Furniture (Australia) logo

Reply from Modern Furniture (Australia)

Wow, thank you for your amazing review and feedback JB! Really appreciate the support and sharing your review. 🙏🙏🙏

Rated 5 out of 5 stars

The picture arrived safely

The picture arrived safely. I love the artwork on the canvas. Really lovely.

April 21, 2021
Modern Furniture (Australia) logo

Reply from Modern Furniture (Australia)

Thank you Jacqueline! Appreciate your time taken to share your feedback and so pleased to hear you are happy with your purchase. Hope to see you again soon. Kind Regards MF

Rated 2 out of 5 stars
Modern Furniture (Australia) logo

Reply from Modern Furniture (Australia)

Hi Tanvir, Sorry to hear about the experience. Please feel free to contact us directly so we can perhaps look into the issue you are having and help have this rectified. Kind Regards MF

Rated 5 out of 5 stars

Great service

Great service, delivered in a timely manner

April 14, 2021
Modern Furniture (Australia) logo

Reply from Modern Furniture (Australia)

Thank you Brett! Appreciate your time taken to share your feedback and so pleased to hear you are happy with your purchase. Hope to see you again soon. Kind Regards MF

Rated 5 out of 5 stars

Good communication throughout to keep…

Good communication throughout to keep me informed of delivery. Quality product that arrived well protected and undamaged.

April 12, 2021
Modern Furniture (Australia) logo

Reply from Modern Furniture (Australia)

Thank you Kristy! We are so pleased to receive your positive review on the product, quality and delivery. Thank you again for your support. Kind Regards MF

Rated 3 out of 5 stars

Furniture is great, but Delivery was NOT.

Furniture is great, exceeded my expectations, but ensamble instructions should be more specific.
in regards to delivery, I am very disappointed.
I paid for tow people for delivery and move it into my home. I receive a phone call the day before and explained them that i wanted all the boxes to be put on the second floor and they argued that there was not any problem at all. However when the two guys came to my home they told my wife that were not able to move to boxes to the second floor because they were too bug and heavy, my wife explained that we paid for two people to be able to move it easily, but they said that it was not their problem and just let the boxes on the first (ground) floor.
When I arrived home I found that boxes were big and heavy, however I was able to move them by myself. Of course it would be easier for two people specially if that is their job. I confirm that they could do it but, simply didn’t want to do it.
I strongly recommend to found another delivery company otherwise it will continue damaging the company damage.
If you need further details, please call me and I can be more specific.

Regards

Nelson Juarez
Mobile: 0451549112

April 9, 2021
Rated 5 out of 5 stars

I love my new bookcase

I love my new bookcase, it's looks stylish and modern, with lots of spaces.
also delivery was very quick and any time I called support team were very helpful.

April 7, 2021
Rated 5 out of 5 stars
Modern Furniture (Australia) logo

Reply from Modern Furniture (Australia)

Hi Antony! We are so pleased you are satisfied with your recent purchase and thank you for sharing your fabulous review. We hope you keep enjoying your desk and see you again soon. 🙏

Rated 5 out of 5 stars

Love the quality and look

Love the quality and look! delivery was a bit confusing and later than expected. Had difficulty to install the door hinges and to adjust.

March 19, 2021
Unprompted review
Modern Furniture (Australia) logo

Reply from Modern Furniture (Australia)

Hi Ehsan, We are so pleased you are happy with the look and quality! Sorry for the delivery confusion and glad we were able to have rectified quickly. Thank you for the support and business. Kind regards Modern Furniture

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