While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

They are very easy to work with, I really enjoy how they are fast to reach if you have any questions at all! Payment options are easy to understand and very fair! I recommend mogo to all my friends... See more

Rated 5 out of 5 stars

Great customer support when I was asking question Karen was fast and detailed and politely explained to me about my Loan and question that I was asked her. Also it s excellent experience chating wit... See more

Company replied

Rated 1 out of 5 stars

Worst leadership, they treat you as if you are a robot. No respect or consideration for anyone but themselves. No professionalism whatsoever. these two leaders: Karan, Linh they are the worst, the... See more

Company replied

Rated 5 out of 5 stars

I like that i can set up my own payments with out contacting someone. It may be high interest, and their payments are only interest, but that works for me. I like this because it allows me to borrow w... See more

Company replied

Company details

  1. Alternative Financial Service

Written by the company

Mogo is a Canadian fintech consumer financial services company. We currently offer a line of credit product and a mortgage product. We only operate in Canada, please make sure you are leaving a review for the correct Mogo. We only offer services to Canadian customers in Canada.


Contact info

You should know

4.5

Excellent

TrustScore 4.5 out of 5

843 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 89% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Communicative

Communicative

July 29, 2025
Unprompted review
Mogo logo

Reply from Mogo

Matt, you nailed it — communication is everything 📢We’re so glad you felt supported and kept in the loop while using your Mini line of credit 🙌 Your feedback keeps us motivated to always deliver clarity and care. Thanks for being part of the Mogo fam 🚀

Rated 5 out of 5 stars

Very professional and willing to help…

Very professional and willing to help me with my concerns

July 28, 2025
Unprompted review
Mogo logo

Reply from Mogo

Hugo, this means so much to us 🙌 We always aim to be approachable, professional, and ready to tackle any questions you have. Thrilled to know you felt supported while using your Mini line of credit. Thanks for trusting us with your financial goals 🚀

Rated 5 out of 5 stars

He was amazing and helped me a lot

He was amazing and helped me a lot

July 25, 2025
Unprompted review
Mogo logo

Reply from Mogo

This is awesome to read, Tanu 😊 We’re all about real people helping real people, and knowing our team could make a difference for you is the best feedback we could ask for 💛 Enjoy the journey with your Mini line of credit — we’ve got your back every step of the way!

Rated 5 out of 5 stars

Fast response and great communication

Fast response and great communication

July 25, 2025
Unprompted review
Mogo logo

Reply from Mogo

Thanks for the shoutout, Natasa 🙏 We’re all about making things quick, clear, and stress free for our members ✨ Happy to know your Mini line of credit journey felt that way from the start. We’re here anytime you need us 🚀

Rated 5 out of 5 stars

Elijah answered my questions and…

Elijah answered my questions and assisted me accordingly and did an excellent job

July 25, 2025
Unprompted review
Mogo logo

Reply from Mogo

This totally made our day, Judith 😊 Huge props to Elijah for giving you clear answers and the help you needed. We want every Mini line of credit experience to feel this smooth and supportive. Thanks for sharing the love! 💛

Rated 5 out of 5 stars

Quick and easy loan I do recommend

Quick and easy loan I do recommend

July 22, 2025
Unprompted review
Mogo logo

Reply from Mogo

Thanks a ton for the awesome shoutout, Lillian! 🎉 We're so glad to hear the Mini line of credit came through quickly and easily for you. Your recommendation means the world to us 💚 If you ever need anything down the road, we’ve got your back!

Rated 5 out of 5 stars

super helpful

super helpful

July 22, 2025
Unprompted review
Mogo logo

Reply from Mogo

Thanks so much for dropping us a 5-star review, Kathryn! 🌟 Knowing we could be helpful really makes our day. The Mini line of credit is all about making life a bit easier — glad it hit the mark for you! 💪💚

Rated 5 out of 5 stars

So far so good.

Never knew Mogo helped in certain ways that are not really seen at first glance but so far my experience has been good.

July 21, 2025
Unprompted review
Mogo logo

Reply from Mogo

So glad to hear things are off to a solid start, Jeff! 🙌 Sometimes the perks of Mogo take a sec to notice, but we love that you’re already seeing the value. Thanks for giving the Mini line of credit a shot — we’re here for whatever’s next! 🚀

Rated 4 out of 5 stars

Great customer respect

Great customer response

July 16, 2025
Unprompted review
Mogo logo

Reply from Mogo

Shoutout to you, Yaw — this totally made our day! 🌟 We’re pumped to hear our team had your back and showed you the Mogo level of care. We’ve always got time for our members 💚

Rated 1 out of 5 stars

SELLING MY DATA!!!

Someone opened an account in my name that I did not know about and I have told them to delete it and they have refused. THEY ARE VIOLATING MY PRIVACY!!! AND SELLING MY DATA!!!

July 4, 2025
Unprompted review
Mogo logo

Reply from Mogo

Hi CC, thank you for sharing this. We take claims involving potential fraud and privacy very seriously and want to look into this right away. If an account was created without your knowledge, we will investigate fully and take all necessary steps, including closing any unauthorized account. To proceed, we will need to identify your account, verify your identity and collect a few more details. We also want to be clear that Mogo does not sell personal data. We only share information with trusted third parties when it is necessary to provide our services or meet legal and regulatory requirements.
Please reach out to us directly at mogocares@mogo.ca and reference this review so we can escalate your case to the appropriate team. We are committed to resolving this quickly and protecting your information. Our support team is available Monday to Saturday, 9am to 5pm EST.
Sincerely,
The Mogo Team

Rated 2 out of 5 stars

Interest rate very high its not worth…

Interest rate very high its not worth getting money from here

July 19, 2025
Unprompted review
Mogo logo

Reply from Mogo

Hi Sushmita,
Thanks for sharing your feedback. We understand that interest rates are a major factor when choosing a credit option, and we know they may not work for everyone. Our rates are based on a number of factors including credit history and risk assessment, but we’re always looking for ways to make our products more accessible and competitive.
That said, the Mini line of credit does offer some flexibility you may not find with a traditional loan. You can pay down your balance at any time, and we only withdraw the minimum interest and fees each month. There is no fixed payoff schedule or early payment penalty, and members who make consistent payments may become eligible for higher limits over time. If you have any questions or want to discuss your account in more detail, feel free to reach out to us at mogocares@mogo.ca. Our team is available Monday to Saturday, 9am to 5pm EST.
Sincerely,
The Mogo Team

Rated 5 out of 5 stars

Experienced people are doing an…

Experienced people are doing an excellent job. Easy quick service

July 16, 2025
Unprompted review
Mogo logo

Reply from Mogo

Really appreciate the kind words, Heather! 🌟 It means a lot to hear our crew made things smooth and efficient for you. That’s what Mogo’s all about — expert help and fast service when you need it 💪

Rated 5 out of 5 stars

Excellent Customer Service

The company is prompt to inquiries, and understanding for any difficulties. Communication is clear, and they are solution based.

July 16, 2025
Unprompted review
Mogo logo

Reply from Mogo

Big thanks for the kind words, Rachel! 🌟 We're all about clear communication and having your back when challenges pop up. So glad to hear our team delivered that for you! 😊 If you ever need anything with your Mini line of credit, we're just a message away. 💪

Rated 5 out of 5 stars

Was a very fast and easy experience

Was a very fast and easy experience. A couple quick email and it was done. Thanks for everything.

July 15, 2025
Unprompted review
Mogo logo

Reply from Mogo

You're the best, Jeff! 💯 Nothing makes us happier than hearing your Mini line of credit journey was quick and easy. Thanks for being part of the Mogo fam 💚 We’re here for you anytime! ✨

Rated 5 out of 5 stars

Mogo is an easy to deal with and very…

Mogo is an easy to deal with and very friendly staff. Highly recommend.

July 11, 2025
Unprompted review
Mogo logo

Reply from Mogo

Woohoo! Thanks for the love, Brandie! 🎉 It’s awesome to hear that our team made things simple and positive for you. We work hard to make the Mini line of credit experience smooth and stress free 💖 Appreciate the recommendation! ✨

Rated 5 out of 5 stars

All issues are dealt with

All issues are dealt with. She was great

July 14, 2025
Unprompted review
Mogo logo

Reply from Mogo

Really appreciate the review, Brent! 💥 It’s awesome to hear your issues were handled and that our team member made a great impression. We’re all about support that actually delivers ✨ Thanks again for choosing Mogo and the Mini line of credit! ❤

Rated 1 out of 5 stars

I asked for 5000 and I got 1000

I asked for 5000 and I got 1000 ?
Why is that. Why I didn’t receive my full amount I asked for?

July 11, 2025
Unprompted review
Mogo logo

Reply from Mogo

Thanks for your feedback, Prabhjot. We take concerns like this seriously. While you requested a $5,000 Mini line of credit, the final approved amount is based on several factors, including your credit profile, income details, and our responsible lending policies. We assess each application individually based on a number of factors, including your credit history and overall financial profile. Our goal is to offer credit limits that support your financial well-being, which sometimes means approving a lower amount than initially requested. If you'd like us to take a closer look at your account or walk you through the details of your approval, please reach out to our team at mogocares@mogo.ca or connect via chat at www.mogo.ca/login. We are available Monday to Saturday, 9am to 5pm EST and here to help however we can.

Rated 5 out of 5 stars

Everything was quick and easy

Everything was quick and easy. I did not decide against the leveling up because of an issue. Just decided was not enough to help with what I needed so decided to not increase anything at this time.

July 10, 2025
Unprompted review
Mogo logo

Reply from Mogo

Thanks so much for sharing your experience, Connie! We’re glad the process was smooth and easy for you 🚀 Totally respect your decision — your financial wellness comes first, and we’re here when you’re ready 💛😊

Rated 5 out of 5 stars

Quick and efficient help

Quick and efficient help

July 11, 2025
Unprompted review
Mogo logo

Reply from Mogo

Big thanks, Roy! 🎉 Quick and efficient is our vibe, and we’re so happy that came through for you. Always here if you need a hand with anything! 💪

Rated 5 out of 5 stars

Ease of use

Ease of use
And quick and easy

July 11, 2025
Unprompted review
Mogo logo

Reply from Mogo

Appreciate the love, Robert! 🙌 So glad the process felt easy and smooth — that’s the kind of experience we work hard to deliver 💪😊 Thanks for being part of the Mogo community!✨

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look