Molecule Home Fragrance Reviews 

150
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Beautiful product, well packaged, delivered in a few days, environmentally friendly, and a lovely personalised message. I couldn’t recommend Molecule enough. You can feel the love that has gone into m... See more

Rated 5 out of 5 stars

Ordered the Chris Moyles room diffuser which arrived today, beautifully packaged. The box and diffuser are really classy and stylish but most importantly it smells amazing!!! It has a really stunning... See more

Rated 5 out of 5 stars

I was first introduced to Molecule Home Fragrance reed diffuser and room spray ‘Aperitif on a Provençal Terrace’ when we stayed at a beautiful holiday cottage in Boscastle. I loved it so much I or... See more

Company replied

Rated 4 out of 5 stars

Placed an order, but it didn’t arrive. Contacted the company who sent a replacement which arrived the following day. Excellent customer service I thought, until the original arrived the following day... See more

Company replied

Company details

  1. Candle Store
  2. Gift Shop

Written by the company

Luxury candles, melts and reed diffusers, lovingly hand blended and poured in small batches in our workshop in Suffolk. We are proud to call ourselves an eco brand, using eco packaging, sustainable plant based waxes and the highest quality perfume oils to mix our blends. This ensures a long lasting soot free and clean burning flame that gives an incredible scent throw. Our wax blend is a mix of coconut, rapeseed and soy, has no paraffin, palm or beeswax and is free from synthetic additives. All our products carry the industry CLP compliance. Please follow us on social media for offers and product news @moleculehomefragrance


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

150 reviews

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4.7

All reviews

(150)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Smells amazing

Polite and professional. It took a lot longer to arrive than I expected, although I appreciate that the candle I chose was made to order and overall I was very pleased with it! It’s smells and looks amazing.

March 1, 2021
Rated 5 out of 5 stars

I love this candle too much (if that’s possible)

I love this candle, the smell is absolutely fantastic! There was a hiccup in the delivery but I was kept in the loop the whole time and was not disappointed when it arrived. My only issue is having to ration myself with its use as I’m in danger of finishing it sooner than it would like!

March 1, 2021
Rated 5 out of 5 stars

Gorgeous scent

The chris moyles candle I ordered has an amazing warming scent. The candle burns so evenly, with a great scent throw! I would definitely buy again!

February 16, 2021
Rated 5 out of 5 stars

Love these candles!

Love these candles. I've bought twice from Molecule and they always come beautifully wrapped and in elegant displays. The combination of fragrances is spot on as well and I just love the smell.

February 15, 2021
Rated 4 out of 5 stars

Lovely product

Lovely product. Slightly disappointed in the delivery time.

February 11, 2021
Molecule Home Fragrance logo

Reply from Molecule Home Fragrance

Hi Zoe, thank you for your taking the time to leave a review, I’m so glad you like the candle. I’m sorry you felt the delivery was slower than you’d like. As mentioned in the product description, that particular candle is hand made to order and can take up to 10 working days to be delivered. We despatched it 6 days after your order, but I can see from Tracking that Royal Mail took another 5 days to deliver, so I apologise the delivery took longer than we or you would like. I believe Royal Mail are very short staffed currently with Covid issues so are experiencing delays.

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