Mometrix Test Preparation Reviews 1,412

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers had a great experience with this company. Customers are really happy with the study materials, finding them clear, well-organized, and effective for exam preparation. Many appreciate how closely the content and format mirror actual tests, which helps build confidence and improve scores. The platform is often described as easy to navigate, and the detailed explanations are highly valued. However, some people were dissatisfied with certain aspects of the products. A few customers reported issues with order fulfillment or having difficulty accessing digital materials. There were also concerns about the flashcards, with some finding them too detailed and overwhelming, rather than concise study aids. Additionally, some reviewers felt that practice questions were poorly worded or too easy compared to actual exams, and that the provided statistics were outdated.

What people talk about most

Product

Users describe ambiguous interactions with the product. Many reviewers found the study materials, such as... See more

User experience

Reviewers mention ambiguous feedback about user experience. Many customers found the platform easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I give this 4 stars because of the packaging. The books came in a box that was opened with bulging ripped paper sticking out of it that had nothing to do with the books themselves. Very strange! The b... See more

Company replied

Rated 4 out of 5 stars

Original review was an exaggeration on my part. I was called shortly after I sent the review. All good for now.

Company replied


Company details

  1. Educational Institution

Information provided by various external sources

We think differently about test prep. We believe you can perform better by implementing a few critical test taking strategies and focusing your study time.


Contact info

  • Phelan Boulevard 3827, 77707, Beaumont, United States

  • mometrix.com

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Replied to 92% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Simple and easy

The course content and easy to use and the ordering process was simple

October 2, 2025
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Reply from Mometrix Test Preparation

Thanks so much for your review!

Rated 4 out of 5 stars

I will update the review…

Original review was an exaggeration on my part. I was called shortly after I sent the review. All good for now.

September 21, 2025
Unprompted review
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Reply from Mometrix Test Preparation

Thanks for the review, and we're glad our CS team could get you squared away! Please don't hesitate to reach back out if there's anything else we can do!

Rated 1 out of 5 stars

Course errors and poor customer service

CHC course is filled with grammatical and formatting errors that will make you question the accuracy of the information provided.

Their "flash cards" are a joke.

I shared concerns with customer support. I never asked for a refund or anything of the like.

The response I got simply stated "Thank you for your feedback. We're sorry that you are dissatisfied with the course" along with instructions on how to cancel my subscription.

They didn't bother to apologize for the mistakes or anything.

When I pointed out the poor customer service response, they canceled my account (without my consent).

I would not use this service if I were you. STEER CLEAR!

September 9, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible

They never send me the Books

September 24, 2024
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Reply from Mometrix Test Preparation

We are so sorry you never found your ebook order from 9/23/2024. We wanted to let you know we've reached out to you from our support@mometrix.com email address to start trying to make this right.

Rated 2 out of 5 stars

Studying for PANRE

The questions are many times poorly worded. Several grammatical errors. Also several answers are plain wrong. Other answers are marked wrong in the answer guide. It's not terrible but be careful. For the money I would expect a better review before publishing. Will not buy again and do not recommend.

With that said it did make me question them and research the correct answer which was valuable.

September 5, 2025
Unprompted review
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Reply from Mometrix Test Preparation

We're very sorry to hear that our PANRE guide didn't live up to your expectations. We're already looking into this to see what went wrong, and if you haven't done so yet we'd appreciate hearing from you directly. You can contact us at support@mometrix.com.

Rated 2 out of 5 stars

I would not use this for studying for EPPP

I would not use this for studying for the EPPP!! The questions were wayy easier than they should have been, the information was way too vague and was missing a lot of critical information, and they just recycle the same questions over and over again in practice tests, so you are just memorizing their answers. AVOID AT ALL COSTS!

September 1, 2025
Unprompted review
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Reply from Mometrix Test Preparation

We're so sorry to read you had a poor experience with our EPPP guide. Our team is already investigating this product, and if you haven't done so yet we'd appreciate hearing from you directly. You can contact us at support@mometrix.com

Rated 5 out of 5 stars

Mometrix CPHQ Prep

Though the tests were difficult, they more than prepared me for taking the CPHQ exam. I passed with a high score - 727/800.

July 25, 2025
Unprompted review
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Reply from Mometrix Test Preparation

Wonderful! Thank you so much for sharing, and CONGRATS for passing with such a high score!

Rated 5 out of 5 stars

I had two weeks to prep for HESI A2…

I had two weeks to prep for HESI A2 nursing school entrance exam. Upon taking the pre-test my scores were ok but not good. After spending two weeks prepping with the course, I took the test and excelled and scored in the 90th percentile on all sections. Mometrix did that for me. HIGHLY recomended

July 17, 2025
Unprompted review
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Reply from Mometrix Test Preparation

WOW! This is awesome! Thanks so much for giving our Course a shot, and congratulations on doing so well!

Rated 1 out of 5 stars

Never received the product

Never received the product. Customer service was not helpful or very polite. Thank you for reading.

June 28, 2025
Unprompted review
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Reply from Mometrix Test Preparation

We are so sorry for your missing item, Van. There are few things as frustrating as a missing package, and we're very sorry this has happened to you.

Having read through your interactions with our CS team, it's worth mentioning that they weren't being rude—we really *can't* do anything about missing Amazon orders. When any product is ordered through Amazon, it is Amazon that needs to be contacted. And while we are very sorry your product never arrived, our CS team correctly and kindly relayed this information to you when you reached out to us.

If you haven't reached out to Amazon yet, please do so ASAP so that they can work with you to get the product to you.

Rated 5 out of 5 stars

PERT

I love mometrix with all my heart it helped me for my PERT for all 3 sections. When I first did my tests I failed all 3 but after watching their videos I passed the writing and reading sections, this was all thanks to their videos, they explain everything in a great way and its easy to understand #lovemometrix

June 22, 2025
Unprompted review
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Reply from Mometrix Test Preparation

Wow, what a WONDERFUL review! Thank you very much for your kind words and for sharing your story! And CONGRATULATIONS on passing!

Rated 3 out of 5 stars

This review guide was not for the…

This review guide was not for the MCOLES licensing exam. I’m sure this test review was applicable to pre police academy study. I couldn’t use it to study for the MCOLES test.

April 24, 2025
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Reply from Mometrix Test Preparation

We're so sorry to hear you didn't find your guide to be more helpful for your studies. Please know you can contact our Customer Support team at support@mometrix.com or by calling us at 1‑800‑673‑8175.

Rated 2 out of 5 stars

This is only for the PMH Nurse Cert

This is only for the Psychiatric Mental Health Nurse Certification Test Prep. TBH about 90% of the information is excessive and is not useful for passing the test. They give you a 150 question pre-test and 4 150 question practice tests. For my particular test bank only about 50/750 questions could be used to extrapolate or infer answers from for about 20% of my test. The format for the test was changed last September and the reason why I purchased the program was because they said they had updated content to reflect the new test. I found that this was not the case. For instance, the section on cultural competence of the test was very specific in terms of how certain behaviors of certain cultures during interview and assessment should be interpreted by the nurse. None of these nuances were delineated in the study guide which just gave a broad sense of only a few behaviors such as handshakes, a general guide to eye contact, and spacing. I found this pattern to be true for most of the information for review content. A few of the test questions on the practice exam were a little more specific, but nothing like the questions that were on the actual exam. I used the study guide for 2 months, paid $150, and it was useful for only 20% of my test. Not worth it IMO. My experience at work was the most useful and really the 20% that was related were things that most people could guess because it was pretty obvious to anyone with even basic nursing knowledge.

April 14, 2025
Unprompted review
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Reply from Mometrix Test Preparation

We are so very sorry to hear about your poor experience with our guide. It is of course never our intention to mislead or produce material that is not the very best it can be, and we are sorry you found your guide to be lacking and unhelpful. Please know you can contact our Customer Support Team at support@mometrix.com or by calling us at 1‑800‑673‑8175 during normal business hours.

Rated 5 out of 5 stars

Mometrix was so helpful

Mometrix was so helpful! I passed my PTCE yesterday after using Mometrix for a month! I needed some customer service help because I forgot to cancel my subscription, and they responded immediately and were so helpful and kind! So grateful for Mometrix! It is a great study tool! I will definitely be using it again in the future!

March 3, 2025
Unprompted review
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Reply from Mometrix Test Preparation

Wow, thank you so much for sharing this! We love reading such wonderful feedback on both our materials and our people, and yours praises both! Thank you very, very much! And congrats on passing!

Rated 5 out of 5 stars

Do not give up if you fail on the first try

I am writing today to let all the students know that I passed my exam today! 01/16/2025 Thank God, this was my 5th time taking this exam, yes 5th time! If you are studying for the NCMHCE exam and you have failed on your first time or 5th time taking the exam, do not give up. I actually took this exam 4 times on my 5th attempt I passed today. My previous attempts were failures and I felt embarrassed, scared, hopeless and even doubted myself at one point in my preparation for this exam. I had heard from other people that this was an easy exam and it is not please believe me. I took this course the counselingexam.com course 3 times and I took the Mometrix online course twice a and finally I studied the Pocket prep online course for the NCMHCE exam. Pocket prep broke down each section of the NCMHCE exam and it has a mock exam. All Three of these online programs together helped me tremendously. I feel I learned something from all 3 of these online programs. Make sure however that you give yourself at least 2-3 weeks of uninterrupted study time to prepare for this exam. Please believe me, this exam is not easy and it will take your entire focus to pass this exam. But today I passed and now you know that if you fail on your first try you can still come back in 30 days with a good approach and PASS this exam. I believe in you and now you can believe in yourself too.

January 16, 2025
Unprompted review
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Reply from Mometrix Test Preparation

WOW! Thank you so much for sharing your thoughts, and thank you so much for your thorough review! And congratulations on passing!

Rated 5 out of 5 stars

Good prep questions

Questions were similar to what was on the CPEN. Study guide is an easy read and broken down well though mostly used this as a review to freshen up on areas I wanted to review. It’s hard to find CPEN practice exams so I’m glad I used this before my test. I also used them before my TCRN and CEN exams as well. Was able to just review questions that were wrong and look at rationales for the correct answer

September 24, 2024
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Reply from Mometrix Test Preparation

Wow, this is a fantastic review! Thank you very much for sharing!

Rated 5 out of 5 stars

I passed! Thank you Mometrix!!

I took a sPHR course at GSO college, purchased study guides, and paid for the 20-question practice exam through HRCI and still failed. Hundreds wasted!!! Bought Mometrix's study guide and passed with flying colors. Don't waste your money on all of the expensive courses, just buy Mometrix's study guide! It will teach you everything you need to know.

October 3, 2024
Unprompted review
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Reply from Mometrix Test Preparation

Congrats on passing your exam, and thank you so much for this WONDERFUL review!

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