momondo.co.uk logo
Visit website

momondo.co.uk Reviews 

644
•
TrustScore 2 out of 5

2.0

Flights Search Site
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

avoid, redirects you to travel agencies with poor business practices like mytrip.com (swedish company). latter website charges half the price of the ticket on rebooking for 1 leg of the journey, just... See more

Company replied

Rated 1 out of 5 stars

The Momondo experience is seriously damaged by having Nusatrip and OneTwoTrip! on the site. They place non-existent offers, or fake prices, just to get you to click through. Momondo doesn't seem to mi... See more

Company replied

Rated 5 out of 5 stars

This is my go-to site for booking flights, and I am torn between wanting to give them the praise they deserve, and fear that once word gets out, everyone will book all my cheap flights! They include a... See more

Rated 1 out of 5 stars

As per other reviews on this site, I wouldn't recommend them at all as they promote and support very dodgy travel agents - in my case, Gotogate. We paid extra for a flexible ticket - they refused to c... See more

Company details

  1. Flights Search Site

Written by the company

Currently momondo is not responding to reviews posted to this page. If you require assistance, have concerns or wish to share an experience you had please reach out via www.momondo.co.uk/support. We have a dedicated team ready to respond and assist you. Thank you! Our mission at momondo is to help people experience the world by creating their favourite travel tools. With every query, momondo searches other sites to show travellers the information they need to find the right flights, hotels, rental cars and vacation packages.

Contact info

2.0

Poor

TrustScore 2 out of 5

644 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.0

All reviews

(644)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Not sure if I should share this

This is my go-to site for booking flights, and I am torn between wanting to give them the praise they deserve, and fear that once word gets out, everyone will book all my cheap flights! They include all the other search engines anyway, and often have flights that are much cheaper than elsewhere. Heartily recommend momondo.

November 23, 2017
Unprompted review
Rated 5 out of 5 stars

The Best

Honestly the best price comparison site for flights.

November 19, 2017
Unprompted review
Rated 5 out of 5 stars

Great search engine

Great search engine, lots of options to fine tune your requirements.
Usual complaint (as everyone has) about subsequent added extras on budget airlines distorting the comparison process.

November 16, 2017
Unprompted review
Rated 1 out of 5 stars

NusaTrip and OneTwoTrip are damaging Momondo's brand

The Momondo experience is seriously damaged by having Nusatrip and OneTwoTrip! on the site. They place non-existent offers, or fake prices, just to get you to click through. Momondo doesn't seem to mind, presumably because it gets paid for the click through. Seems the traveller comes last in the order of Momondo's priorities on this one.

November 12, 2017
Unprompted review
momondo.co.uk logo

Reply from momondo.co.uk

Hi Ian.

Thank you for contacting momondo.

momondo is a free global travel search site where you can search and compare the current online prices available across airlines, travel sites, hotels, holiday homes, and rental cars. Our goal is to show you the best prices available at any given time.

Your feedback is highly appreciated, and will help us to improve the services we provide. It will be forwarded to the relevant department.

We sincerely appreciate you taking the time to provide us with your comments.

Kind Regards,

Ian

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look