Monday Swimwear Reviews 

385
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality and durability of the swimwear, with many pieces lasting years and looking new. People frequently highlight outstanding customer service, describing interactions as pleasant, prompt, and genuinely helpful. Reviewers also commend the flattering and comfortable product fit and design, making them feel confident. However, some customers reported product quality issues like discoloration or rust after limited use. Others found sizing to run small and experienced unhelpful customer service or restrictive return policies, often limiting to store credit.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many customers expressing satisfaction with the... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the material as thick,... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the professionalism,... See more

Order

People report ambiguous experiences with order, with some customers expressing satisfaction and others facing... See more

Return policy

Consumers find return policies to be ambiguous, with many reporting difficulties and high costs associated... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely love Monday Swimwear. I’ve just ordered my 4th set(availed of the 20% off) and although they are pricey they honestly do make all the difference. I feel 💯 when wearing them compared to any... See more

Rated 5 out of 5 stars

I love Monday Swimwear! Gorgeous, quality products that make me feel confident and beautiful with every wear. Sizing can run a little on the smaller side but I find that's the case with most swimwear... See more

Rated 5 out of 5 stars

Monday Swim knows women. They know how to make a woman feel beautiful and confident. The swimwear is made to fit and flatter, creating a magical experience. I've never felt comfortable in a bikini.... See more

Rated 5 out of 5 stars

5 bikinis from Monday and counting! Love! I also have multiple sarongs and some accessories. Monday know how to create a flattering fit for women, that makes you feel both comfortable, supported (when... See more


Company details

  1. Swimwear Store
  2. Activewear Store
  3. Clothing Store
  4. Lingerie Store
  5. Underwear Store
  6. Women's Clothing Store

Written by the company

Natasha Oakley and Devin Brugman's line of women's swimwear, known for its iconic feminine designs, immaculate fit, soft-to-touch feel and enduring quality. Styles designed with real women in mind, our suits fit cup sizes AA-G and sizes 00-16.


Contact info

3.9

Great

TrustScore 4 out of 5

385 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 54% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(385)

106 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute crap

Absolute crap. They'll change prices on you, charge your card and do nothing to correct it. Then say you can get a refund on an item -50% -shipping -discounts even though they never sent it or gave you a discount. Total racket/scammers. Rudest customer service I've ever dealt with.

March 31, 2025
Unprompted review
Rated 2 out of 5 stars

DHL Customs, Global-e?!

First of all, love everything from Monday Swimwear, however I opened my emails this morning, and to my surprise I found an *urgent* email from DHL customs saying that there was a missing invoice. Minutes later, I get a call from them to tell me that they're missing the sufficient information for my order. They mentioned that 'Global-e' were supposed fill it out which made me confused as I purchased those items from Monday Swimwear. Whoever is taking care of their payments/customs need to be careful so as not to do this to surprise other customers !!

March 28, 2025
Unprompted review
Rated 1 out of 5 stars

Sure these bathing suits are cute but…

Sure these bathing suits are cute but for the price of these bathing suits of course they’re cute. My one star is for their horrible customer service. I’ve ordered a good amount of bathing suits from Monday swimwear however, I will never order one again. I ordered bathing suits on Thursday to have for Sunday paid the $25 overnight shipping. Overnight means overnight, correct? I definitely didn’t expect it to come overnight however it took four nights. I asked for a refund for my $25 and the customer service representative was super rude and basically said absolutely not read the policy on the fact sheet. Instead of having a fact sheet that somebody has to scroll to because you’re misleading customers by selling a service that says overnight you should have it at checkout stating it’ll take four nights. So I would say for the price of this bathing suit there’s plenty of bathing suits on the market that are cheaper or just as expensive for the same thing, I will not support a business that over charges for a small amount of material and then won’t do the right thing.

March 16, 2025
Unprompted review
Rated 5 out of 5 stars

Best customer service ever

I just have to say that I have never been more impressed with a company before. And I do a ton of online shopping! The team at Monday Swimwear has been nothing short of amazing. I placed an order for overnight shipping on a Friday. I was so concerned that I wasn’t going to get my package in time for a planned trip the following week so I reached out to customer service on Sunday. Not expecting a response because it was the weekend, they immediately responded back, refunded the shipping costs and ensured my package would be sent out first thing Monday morning. My packages were received Tuesday morning, before noon EST. Their customer service is top notch and they have gained a customer for life. These are the types of things that really set them apart from other retailers. Thank you Monday Swimwear!

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

great experience

Customer service was very professional and made sure I received everything on time, delivery was super fast (UAE), I’m very impressed! Quality is great, colors are exactly like on the pictures. If you follow the size chart and recommendations you will be fine. Love it and will order again.

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

I love monday swimwear

I love monday swimwear. Their pieces are so beautiful. I love the names they use for all their swimsuit colors! I am definitely obsessed and only wear swimsuits from them & Activewear also!

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Swimwear review

The prices are a bit steep, but I think the quality is worth it. I’ve been using my Monday swimwear to the beach for over two years now, and they’re still in great shape. Just a heads up, I hand wash and air dry them.

February 26, 2025
Unprompted review
Rated 2 out of 5 stars

Colours don’t match

Ordered a few things confident I knew my size .

The swimming costume was great .

I ordered the bikini and sarong both in ivory assuming they would all match , however the sarong is a totally different shade . Now I have an expensive return back to LA annoyingly .

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

By far my best brand

I am really impressed by this brand's collection of swimsuits and resort wear! The designs are both chic and original, featuring eye-catching patterns.
I purchased so many brands but this is by far my best.
I highly recommend MONDAY to anyone looking for high quality products and a beautiful shopping experience.
(Note that the delivery service is extra fast)

January 25, 2025
Unprompted review
Rated 1 out of 5 stars

Customer service a big zero

I have ordered 6 bikinis in less than a year. Obviously huge fan. Love the brand. All is great until you have to deal with their customer service. One of the more recent purchases i made was clearly a manufacturer fault or inwas sent the wrong item. I informed customer service and sent photos. They sent me a bunch of disclosures from their website about some fabrics being different etc etc. This wasn't a fabric fault. I sent them the pic they were advertising the item as and it was absolutely completely 1000% different fit in real life. It wasn't a slight difference like they claimed. It was completely different. I said that had the item fit like it did on their advertising pic that I would happily keep it but it did not. They asked .e to return it but in doing so I now have to be $58 out of pocket. The whole bikini cost me $150. I still have the top which I love but it's pointless now as I only wear my swimmers as sets. I was going to return but what's the point? I'm paying in postage almost what the item cost. Their customer service was not sincere. Never commented on why the picture they advertised the item as was absolutely misleading. Misleading to say the least. Now I'm out $150 as i can't return or wear the item. Buyer beware. Their products are great but if you have to return something even though it is not by choice but because the company messed up that is when you see how poorly run it is. A thing of principle I will never ever shop with them again. What's the point of loving the product when you have horrible customer service?? I did not change my mind. The product is clearly faulty or the wrong thing was sent. Extremely frustrating and disappointing

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

Favourite activewear brand

I have been training for many years and have bought A LOT of activewear from many brands. But Monday Body activewear is definitely my favourite. I basically have everything in most colours. I really love their sports bras and leggings. Super classy, and their sports bras provide a lot of support and are very comfortable to wear all day. I have always had great experience with the customer service team and have bought many bikinis from Monday as well. Can’t wait for them to drop more colours in their active wear!

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

I absolutely love the style and quality…

I absolutely love the style and quality unfortunately my zipper broke but I emailed them a photo and got a response within 1 hour and they have already posted out a replacement suit. It is so nice to see good customer service come back!

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

I really do have to give credit where…

I really do have to give credit where it’s due! I ordered a few weeks ago, my order came very fast (I live in Canada which sometimes takes a little longer). I had to return an item, which I was happy to know I was able to after I received it as a sale item for Black Friday. My return was approved quickly, and store credit to replace my item with another size was done within a week. The customer service was fast to respond with my inquiries, and took the time to walk me through it all. Highly recommend, and can’t wait to wear my new bathing suit and matching skirt set on vacation.

December 9, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE- terrible customer service

DO NOT USE - Terrible Customer service
Bought items under the BLACK FRIDAY. They are saying I am not entitled to a refund just a store credit.
There is no address to return the items too. No-one replies from the customer service team.
Do not waste your money buying these products. They are not true to size and do not offer refunds!! STAY AWAY!

December 2, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look