Monduo Reviews 

292
•
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, most reviewers were somewhat happy with their experience overall, noting satisfaction with their purchases. Consumers generally find the monitors to be fantastic and appreciate the exceptional product quality when everything arrives properly. Many buyers also highlight extremely helpful support experiences when reaching out to customer service with questions. However, some reviewers mentioned significant delivery delays in receiving their orders and experiencing excessively long wait times. People also reported extreme difficulties getting any responses from support regarding shipping statuses and updates. Additionally, a few customers noted frustrating issues concerning fragile cables or poor hardware quality right out of the box.

What people talk about most

Product

Clients share ambiguous opinions on product experiences, as some reviewers express great satisfaction with... See more

Order

Reviewers highlight ambiguous aspects of order fulfillment, experiencing excitement upon paying for screens... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as opinions are sharply divided.... See more

Delivery service

Reviewers express deep frustration regarding severe dissatisfaction with the delivery service, reporting that... See more

Response time

Users describe negative interactions with response time, noting that after initial communication, support... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I order the screens and was very excited. The estimated delivery wasn't what they said. I had to wait very long for the screens. I active an dispute at Klarna and after months I got the screens. Mondu... See more

Company replied

Rated 1 out of 5 stars

My chase emails are now being ignored - broken promises and loss of £700 Despite the below - nothing - other than deflections and clearly lies Do not purchase from these direct.... See more

Rated 1 out of 5 stars

Wrote a review about bad cables in September. Review pointed out that I had paid to replace monitor cable (add'l info here: because their initially shipped cable failed at the outset and cus... See more

Company replied

Rated 1 out of 5 stars

I paid $800 for a platform that never left my home office. The system is unreliable, and the support is non-existent. The system is not functioning after a lot of inspection and the only offer they ca... See more

Company replied


Company details

  1. Computer Hardware Manufacturer

Written by the company

Unlock your full potential with Monduo. Transform your laptop into a seamless tri-screen workspace with the world's most advanced portable monitors. Designed for professionals, creators, and gamers, our 14 Inch and 16 Inch Pro Duo models expand your vision with up to 200% more screen real estate. Experience the ultimate upgrade with native 2K resolution, 144Hz refresh rate, 500 nits brightness and 100% DCI-P3 colour gamut for crystal-clear, fluid visuals. Whether you are on MacBook Pro or Windows, experience seamless software integration that adapts to you. Shop with confidence: 30-Day Risk-Free Trial, 12-Month Warranty, and Free Worldwide Shipping.


Contact info

2.8

Average

TrustScore 3 out of 5

292 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 1 month

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2.8

All reviews

(292)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Will never travel without it...

I have a 50" screen that my MacBook Pro docks into when I am at my office. However, when I travel, it KILLS me to go down to my 14" screen. I get really frustrated trying to do everything on the tiny screen...There is a balance between traveling with something and having it large enough to work on.

Enter the Monduo 14" trifold. I got it last week and even though I was immediately impressed, I waited a week to leave a review, as I wanted to actually test it out as if I were traveling. I have it setup in front of my 50" and have not had the need to dock my MBP this week. Seriously, I will never travel without this. This will completely change the way I travel.

June 9, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. Have not received my package yet. They promised free shipping but they’re asking me to pay $155 at custom. The CS team is saying it’s my responsibility. Paid close to $1,200.

May 30, 2024
Rated 5 out of 5 stars

Best laptop multiple monitor product out there!

Great product, great service when I had questions (no problems) on installation, but pretty straight forward. Had similar laptop multiple monitor setup with another company product, but 15" screens and lower resolution. The Monduo setup a better system and worth the extra money!

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered a replacement cable

Ordered a replacement cable because my cat started pulling the old one and broke it. I ordered it (tbh it's god damn expensive) and it came to Croatia in 3 days!

May 14, 2024
Rated 5 out of 5 stars

Awesome product !!!

This product has truly amped up productivity! It makes managing, assigning, and tasking so much easier to visualize, resulting in smoother workflows and more efficient workdays.

May 2, 2024
Rated 5 out of 5 stars

Amazing products!

Since the first time I saw the Monduo screens and knew more about the specs and the image quality I knew I should buy the product, today I received them and I'm in love with my new monitors, they will be so use full in my data analyst daily job, thanks guys!

May 3, 2024
Rated 1 out of 5 stars

Wrong pixel

Well they done nothing wrong. Except the product does not really do what’s supposed to do for me. I think it has different pixel
Count so when you have same resolution the txt is half the the size on the Monduo screen. On my 2020 Mac Pro book 16 inch. And then I never understood that I have to pay for the 150$ return shipping cost. In this Amazon days I forgot that not every one has free returns

April 26, 2024
Monduo logo

Reply from Monduo

Hi Matti, we hope you are enjoying your Monduo with your new MacBook Pro as you have advised us that you have upgraded to a newer Mac and that the "resolution is awesome" with the Monduo connected.
We have sent you a followup email, we look forward to hearing back from you!

Rated 5 out of 5 stars

Wow, what beautiful screens!

I recently purchased the Monduo dual monitors for my Mac. It was truly plug and play (once I selected the right cords). Wow! It is literally like having three MacBook Pro screens instead of one. The two additional monitors are just as crisp and beautiful as my MacBook Pro screen. I don't do gaming, so I can't speak to that but documents are amazing crisp and easy on the eyes! I love, love, love it both for the look a the portability. I was lugging a big monitor with me on trips and now I have this nice, fold up monitor that fits neatly in my roll-around computer bag. So great!

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

The Perfect Solution To Multiple Monitors For Laptops!

I have had the opportunity to use the Monduo 16” Pro Duo long enough to know it is exactly the solution I have been looking for in order to have multiple-monitor capabilities without the huge footprint of two other stand-alone monitors with the headache of using switches or some other means to attach the two monitors to my laptop.

It is obvious to me that Monduo invested a lot of research into this product. It is very well-built and solid, but is not overly heavy. That was a bit of a concern to me, but the built in kickstand is more than adequate to handle the weight of the monitors.

Setting up the Monduo was a bit cumbersome. The startup guide is extremely general in nature. The instructions stated to attach the cables to the appropriate ports. That was it. It seemed like it should have been super easy to do this, but I have to admit I got to a point where I fairly frustrated. I finally held my tongue just right and both monitors began working. I kept getting a message from the Monduo monitor that there was no signal. But like I said, I got them to both work, and I soon forgot the frustration when I saw just how good the setup really works! I now have the very distinct pleasure of using the Monduo 16” Pro Duo almost daily.

The display is vibrant, crisp, and very clear. Response times are very good, with no "lag" whatsoever. I am going to enjoy the Monduo for many years to come, and I look forward to exploring more of their products in the future.

Thanks Monduo!!

March 26, 2024
Rated 1 out of 5 stars

The device was expensive.

The device was expensive, and despite purchasing in GBP, it was shipped from China, resulting in an additional quarter charge. This is quite exorbitant.

April 5, 2024
Rated 5 out of 5 stars

Blown Away by this setup!!


I’ve used this monitor setup from Monduo extensively for about a week now, and I highly recommend it.

I use my computer for most of the day for both work and hobby. My usual activities are editing videos and photos as well as being in the medical field for work. It is so comfortable to use and worked flawlessly for every activity I used it for. Before Monduo, I used a 2 monitor desktop setup.

Monduo was was easy to connect to my laptop and install. It fits nicely over my 15 inch laptop. The 3 displays look so elegant at my desk. So happy to be rid of my clunky desktop and monitor setup/stands and replace it with this sleek setup. My desk has never looked so nice!

The picture and color looks very nice on the screens - even better than on my laptop. The colors are crisp and vivid and displayed my edited videos and pictures very nicely.

I also love that the Monduo setup has the option of being portable if I need it to be. I do travel often and only take my laptop with one screen when doing so. My Monduo setup will allow me to bring my dual screens with me wherever I go.

After using Monduo for a week, I’ve decided that I’m going to replace my usual desktop setup and use the Monduo setup for a few reasons.

It affords me an additional screen from my usual 2 monitor setup.
It is sleeker than my old setup.
It has the option of being portable for travel.

If you are looking for a sleek, multi-screen setup, this is a perfect product. I will be using Monduo for all my computer work.

April 3, 2024
Rated 5 out of 5 stars

Working great with MBP 16"

I purchased the 16" Macbook Pro version. The displays are great and work seamlessly with my Macbook Pro. It's great to have the screen space of an office setup, but in a size that easily fits into my laptop backpack. The only improvement I can see would be to make the materials aluminum to match the Macbook in design.

April 2, 2024
Rated 5 out of 5 stars

Is the company legit? Turns out, they are!

Placed an order almost a month ago (3/15/24) for the 14" montiors and they refuse to answer my emails inquiring on an order status update. I simply want to know whats the delay or potential issue with my order and I can't get a response. The product is not cheap, customer service and communication needs to be ALOT better when customers are spending this kind of money on products. I'll be happy to update this review if I can get some answers and eventually my purchase if thats possible. However, at this point I feel my money was stolen and the company is a scam.

Update 8/5/24: I'm happy to update that I have received my monduo 14 pro displays and I'm extremely pleased with them! They were well worth the wait. Build and image quality both far exceeded my expectations. The metal exterior and the high resolution screens look identical to the M1 macbook pro I have. They also have a nice solid weight to them which makes me feel like they are durable. I'm super excited to get to use them finally and see how much they enhance my productivity and overall laptop experience. Thank you Monduo team for coming through, it was a LONG long wait but worth it in the end. I'll update in the future on how well it holds up but seems like it will last. I'm a legit customer, not paid at all, so for anybody considering these are legit, just keep in mind the potential shipping delay. Overall satisfied customer here!

March 14, 2024
Unprompted review
Rated 4 out of 5 stars

Monduo 16 end user experience

I finally had the opportunity to use the Monduo 16 continuously for over a month. Here are some thoughts/review :

Utilizing the Monduo 16 dual screens across both Windows 11 and macOS platforms, I've embarked on extensive 3D content creation tasks. In a single word, the experience has been nothing short of fabulous. The screen's accuracy, along with the simplicity of its installation, usage, and storage processes, showcases exceptional thoughtfulness in its design—even more impressive for a first-generation product. The hinge stability, crucial for maintaining screen position, performs admirably, offering a seamless and user-friendly experience.

However, there's always room for enhancement. One area that could see improvement is the sliding and clamping mechanism of the screen; incorporating a smoother material like felt or Teflon within the channel could significantly refine the experience. A notable concern has been the quality of the included cables. My smaller data cable has unfortunately failed, with the USB connection loosening to the point of signal loss when connected to my laptop. Resorting to purchasing a replacement Thunderbolt cable was necessary for functionality restoration. Hence, a significant upgrade in cable quality is imperative—flexible USB ports, metal connectors, and a braided design could substantially increase durability, especially given the frequent need for detachment and handling.

An additional suggestion for enhancing the product at its current price point would be the inclusion of a felt or velvet pouch for screen storage. Not only would this provide protection, but it would also elevate the overall brand experience.

Despite the issue with the cable, the implementation of the dual screens—from the quality of the screens and hinges to the boost in productivity they provide—is remarkable. I highly recommend the Monduo 16 to anyone in need of a superior, portable multi-screen desktop experience. If the quality of the cables were to be improved,it would make the Monduo 16 a remarkable, standout choice for enhancing your workflow on the go.

April 1, 2024
Unprompted review

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