We have been with Money Shield for some years who offer a professional service. Lauren has always been very helpful and diligent when I have needed advice and copies of documents.
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That renewal process was very simple and efficient. Also, a special thank you to Lauren who was exceptionally helpful and quick to respond to each email - Thank You.
Lauren and the team were helpful and informative. This is obviously a crucial part of the lettings industry and as such could be a bit of an obstacle but the support given was excellent and as such th... See more
Company replied
We have dealt with Money Shield for our insurance requirements from last few years and have always found the service professional and helpful. A special mention to Lauren, who has been excellent... See more
Company details
Written by the company
Money Shield is a Government approved Client Money Protection (CMP) scheme enabling lettings and estate agents to reassure tenants, landlords, buyers and vendors that their money is safe. If your agent has misappropriated your money, contact Money Shield to make a claim. Money Shield will step in to reimburse landlords and tenants should a property agent misappropriate rent, deposit or other client funds.
Contact info
Arbon House, Edgehill Drive, Tournament Court, CV34 6LG, Warwick, United Kingdom
- 01926 417 763
- help@money-shield.co.uk
- money-shield.co.uk
4.7
Excellent
70 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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We recently renewed our **Client Money Protection (CMP)** membership through **Money Shield**, and I have to say the whole process was handled very efficiently and professionally. A special thanks to **Lauren Spurrier**, who was incredibly helpful, clear in her communication, and always quick to respond. She guided us through the renewal requirements and ensured we had everything we needed in place. It was a smooth and stress-free experience — highly recommended! Thank you again, Lauren and the Money Shield team!
Regards!
Team ASLM
June 10, 2025
Unprompted review
Reply from Money Shield
Wow! What an incredible review. Thank you for taking the time to tell us about your experience with us.
So Grateful
I simply cannot praise the Money Shield team enough! Their assistance and support was utterly phenomenal yet again. Nothing is too much trouble and both queries and questions are handled promptly and efficiently.
A special thanks to Lauren Spurrier who literally shines. She has been marvellous.
April 14, 2025
Unprompted review
Reply from Money Shield
Thanks for sharing your experience. We have shared your feedback with the team so they can pass it on to Lauren.
Many thanks Lauren for handling our…
Many thanks Lauren for handling our renewal. Prompt responses and a helpful informative manner made the renewal smooth and easy to navigate. Thanks again.
January 28, 2025
Unprompted review
Reply from Money Shield
Thank you! We're happy to hear you enjoyed your experience with the team.
Renewal Process
Our company use Moneyshield for our 'Client Money Protection Scheme' and we recently completed our annual renewal - the staff were really helpful and efficient. Thank you
November 14, 2024
Unprompted review
Reply from Money Shield
Thanks for the great feedback! This service is an amazing part of being a member to Propertymark so we are glad to hear about your positive experience.
Excellent application process
Made the application process very seamless and worked with us proactively against a very tight deadline.
January 20, 2025
Unprompted review
Reply from Money Shield
Thanks for the great feedback! This service is an amazing part of being a member to Propertymark so we are glad to hear about your positive experience.
Money Shield
Money Shield, mainly Lauren at Money Shield has made the process with our company getting the relevant complacencies so streamline and quick, she is honestly a credit to the company. Thank you once again!!
January 6, 2025
Unprompted review
Reply from Money Shield
Thanks for sharing your experience. We have shared your feedback with the team so they can pass it on to Lauren.
5 stars for Lauren S.
We've been using Money Shield for a couple years without any problems. Lauren is helpful and efficient, happy to recommend.
January 8, 2025
Unprompted review
Reply from Money Shield
Thanks for sharing your experience. We have shared your feedback with the team so they can pass it on to Lauren.
Great Experience with Money Shield
Great Experience with Money Shield both Claire Dudfield and Lauren Spurrier... Quick, Efficient and Helpful throughout, as well as Professional
January 7, 2025
Unprompted review
Reply from Money Shield
Thank you! We're happy to hear you enjoyed your experience with the team.
Reply from Money Shield
Thank you! We're happy to hear you enjoyed your experience with the team.
Very professional
Very professional, efficient and no nonce service. Highly recommended
November 11, 2024
Unprompted review
Reply from Money Shield
Thank you! We're happy to hear you enjoyed your experience with the team.
Very efficient service
Good contact and updates, especially from Lauren Spurrier. Very efficient service given.
October 28, 2024
Unprompted review
Reply from Money Shield
Thank you! We're happy to hear you enjoyed your experience with the team.
Great company great service
Great company great service. Money shield helped me throughout my application process from the beginning to the end with expert advice provided along the way. Lauren advised me on the points to improve my business and the relevant points needed to enhance my protection all round and keep everything in order. i have now done my renewals for a second year and it has gone smoothly! Thanks Lauren :) & Moneyshield for the service provided.
November 7, 2024
Unprompted review
Reply from Money Shield
Wow! What an incredible review. Thank you for taking the time to tell us about your experience with us.
Lauren was extremely helpful and…
Lauren was extremely helpful and delivered on everything she mentioned in double quick time.
October 25, 2024
Unprompted review
Reply from Money Shield
What a fantastic review of our services. Thank you so much for taking the time to fill out a review for us.
Money Shield CMP Scheme
Lauren and her team provided an excellent service in the renewal of our money protection scheme. Lauren always responds to emails promptly providing optimum assistance and has a very helpful manner.
September 5, 2024
Unprompted review
Reply from Money Shield
What a fantastic review of our services. Thank you so much for taking the time to fill out a review for us.
A truly outstanding service from…
A truly outstanding service from Lauren.
Extremely helpful, courteous and polite.
August 22, 2024
Unprompted review
Reply from Money Shield
Thank you! We're happy to hear you enjoyed your experience with the team.
A pleasant experience dealing with Moneyshield
A pleasant experience on my CMP Scheme Membership application with Moneyshield. Very efficient and helpful.
July 22, 2024
Unprompted review
Reply from Money Shield
Thank you! We're happy to hear you enjoyed your experience with the team.
Reply from Money Shield
Thank you! We're happy to hear you enjoyed your experience with the team.
Excellent customer service from a very…
Excellent customer service from a very friendly and helpful team.
July 9, 2024
Unprompted review
Reply from Money Shield
Thank you! We love to read all of our reviews and use those to continually improve our services.
I found all the staff at Money Shield…
I found all the staff at Money Shield easy to deal with and ver responsive. Can't fault their service.
June 26, 2024
Unprompted review
Reply from Money Shield
Thank you! We're happy to hear you enjoyed your experience with the team.
We have used moneyshield for a number…
We have used moneyshield for a number of years now and i have always found them to be very professional and personable to deal with, this time i dealt with Lauren who was fantastic and always replied to emails promptly and kept me upto date with everything, thanks Lauren
June 13, 2024
Unprompted review
Reply from Money Shield
Thank you! We're happy to hear you enjoyed your experience with the team.
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