We have been with Money Shield for some years who offer a professional service. Lauren has always been very helpful and diligent when I have needed advice and copies of documents.
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That renewal process was very simple and efficient. Also, a special thank you to Lauren who was exceptionally helpful and quick to respond to each email - Thank You.
Lauren and the team were helpful and informative. This is obviously a crucial part of the lettings industry and as such could be a bit of an obstacle but the support given was excellent and as such th... See more
Company replied
We have dealt with Money Shield for our insurance requirements from last few years and have always found the service professional and helpful. A special mention to Lauren, who has been excellent... See more
Company details
Written by the company
Money Shield is a Government approved Client Money Protection (CMP) scheme enabling lettings and estate agents to reassure tenants, landlords, buyers and vendors that their money is safe. If your agent has misappropriated your money, contact Money Shield to make a claim. Money Shield will step in to reimburse landlords and tenants should a property agent misappropriate rent, deposit or other client funds.
Contact info
Arbon House, Edgehill Drive, Tournament Court, CV34 6LG, Warwick, United Kingdom
- 01926 417 763
- help@money-shield.co.uk
- money-shield.co.uk
4.7
Excellent
70 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Helpful, supportive, considerate...
Lauren and the team were helpful and informative. This is obviously a crucial part of the lettings industry and as such could be a bit of an obstacle but the support given was excellent and as such the process, and comms throughout, was made clear and simple. Thanks for your help and support!
May 10, 2024
Unprompted review
Reply from Money Shield
Thank you! We're happy to hear you enjoyed your experience with the team.
Lauren from Money Shield has been amazing
Lauren from Money Shield has been very helpful during the whole process of getting us register. She replied to all our emails promptly. We will recommend Money Shield services 100%
May 2, 2024
Unprompted review
Reply from Money Shield
Thank you! We're happy to hear you enjoyed your experience with the team.
Thank you Ms Lauren Spurrier for…
Thank you Ms Lauren Spurrier for helping us to get the membership of Money Shield for our company Sunrise Properties Leicester
April 21, 2024
Unprompted review
Reply from Money Shield
Thank you! We're happy to hear you enjoyed your experience with the team.
We have had an excellent experience…
We have had an excellent experience with Lauren and the team at Money Shield. When things were not as straight forward as we had hoped she worked with us to achieve the outcome we needed. Always pleasant and helpful, I would highly recommend.
April 11, 2024
Unprompted review
Reply from Money Shield
Thank you! We're happy to hear you enjoyed your experience with the team.
Brilliant service
Absolutely brilliant service from Lauren Spurrier - the whole process was straightforward, quick and efficient.
I would thoroughly recommend Money Shield
March 18, 2024
Unprompted review
Reply from Money Shield
Your feedback is invaluable to us and we thank you for taking the time to write us a review.
Quick and efficient service
Quick and efficient service. Lauren Spurrier was very efficient in completing the process
February 16, 2024
Unprompted review
Reply from Money Shield
Your feedback is invaluable to us and we thank you for taking the time to write us a review.
My contact with Lauren at Money Shield…
My contact with Lauren at Money Shield this year has really made the renewal straight forward.
December 6, 2023
Unprompted review
Reply from Money Shield
Thank you! We're happy to hear you enjoyed your experience with the team.
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