Asda Money Reviews 10,613

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 2,025 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting helpful assistants and straightforward processes for various products like credit cards and insurance. Many appreciate the competitive pricing for insurance and the rewards offered with credit cards, making their shopping more economical. The application processes are often described as easy and quick, with decisions made in minutes, and the associated app is praised for its user-friendliness and navigation. However, some customers experienced issues with payment processing, including duplicate direct debits and confusion regarding when payments were applied or rewards added to their accounts. A few also reported problems with card deactivation after name changes or having their cards blocked for suspicious transactions, leading to periods without access to their cards.

What people talk about most

User experience

Reviewers consistently express satisfaction with the user experience, highlighting the ease of use across the... See more

Service

People report positive experiences with service, with many reviewers describing it as excellent and very... See more

Payment

Users describe ambiguous interactions with payment, with some finding the app easy to use for managing... See more

Price

Consumers find price to be positive, with many reviewers reporting competitive and reasonable quotes for... See more

Application

Clients share positive opinions on the app, highlighting its ease of use and navigation for managing payments... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy access for applying, but still keeps you mindful of what you are applying for, obviously credit. But keeps you to a manageable limit. Clear simple to follow directions for direct debits etc, pay... See more

Company replied

Rated 5 out of 5 stars

Another visit to my local Asda today, to purchase my Euro’s. I never use any other Company and find them to be very good. Always served by very helpful assistants and today Sam was there to serve me.... See more

Company replied

Rated 5 out of 5 stars

I was due to collect my travel money today, but received a text to say they were having to close early. That was fine, but then I realised that today is day 4 and my money would be returned if not co... See more

Company replied

Rated 5 out of 5 stars

I wasn't sure about travel insurance now that my husband and I are now over 70. But the young lady put my mind at rest and explained the different health information I needed to input to get cover. Al... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

At Asda Money we work with experts you can trust to take care of your financial needs. We know that getting the best value for money is always priority. For your credit, insurance and money needs, visit Asda Money today.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars
Asda Money logo

Reply from Asda Money

Hi Angela,

Thank you for taking the time to share your review.

We are sorry to hear that you were unhappy with your experience. We have now contacted you through the in-app Messaging Centre to provide an update. You can find our message under the More tab > Help.

Thank you again for bringing this to our attention.

Thank you,
Natalie D.

Rated 5 out of 5 stars

Brilliant service

Brilliant service

May 5, 2026
Asda Money logo

Reply from Asda Money

Hi Alisa,

Thank you for taking the time to leave a review. We are glad to hear that you found the service brilliant.

Best Wishes,
Grace

Rated 5 out of 5 stars

The best credit card on the market.

I can highly recommend the Asda Credit card as it’s the best product on the market, the only one to put actual money on it when you use the card at Asda supermarkets or at any other businesses, the money soon builds up so it’s my main card I use all the time now, the app is very sagacious, perspicacious and sapient in the design with some new features to make navigation so easy with no faff or fuss.

May 19, 2026
Unprompted review
Asda Money logo

Reply from Asda Money

Hi there,

Thank you for your fantastic feedback! 😊 We’re really pleased to hear you’re enjoying the cashback rewards and that the app makes managing everything simple and easy 🚀 It’s great to know the card has become your main one for everyday use!

Best wishes,
Alanna F

Rated 5 out of 5 stars

Great service

Great service

May 12, 2026
Asda Money logo

Reply from Asda Money

Hi Ataur,

Thank you for taking the time to leave a review. We are glad to that you found the service great.

Best Wishes,
Grace

Rated 5 out of 5 stars

Easy to follow instructions.

Easy to follow instructions.
Straightforward.
Relevant.

May 12, 2026
Asda Money logo

Reply from Asda Money

Hi,

Thank you for taking the team to leave a review. We are glad to hear that the instructions were easy and straightforward to follow.

Best Wishes,
Grace

Rated 5 out of 5 stars

I am not expecting when i was applying…

I am not expecting when i was applying knowen any way i am hsppy.

May 5, 2026
Asda Money logo

Reply from Asda Money

Hi Mesfin,

Thank you for your feedback! 😊 We’re really pleased to hear that even though you weren’t sure at first, you’re happy with the outcome 🚀

Best wishes,
Alanna F

Rated 4 out of 5 stars

Would have been better if I had…

Would have been better if I had received my asda rewards

May 5, 2026
Asda Money logo

Reply from Asda Money

Hi Tricia,

Thank you for taking the time to leave a review. We appreciate you are disappointed with this matter. Please be advised that the £15 will be applied to your Cashpot balance within 7 months from the date of purchasing the travel insurance policy.

Best Wishes,
Grace

Rated 4 out of 5 stars

Good alround service

Always friendly helpful staff. Competative rates. Currency arrives on time and in large and small denomination.

May 19, 2026
Asda Money logo

Reply from Asda Money

Hi,

Thank you for taking the time to leave a review. We are glad to hear that the staff are friendly and helpful, that you find the rates competitive and that the currency always arrives on time.

Best Wishes,
Grace

Rated 5 out of 5 stars

Asda credit card

Asda credit card, so far really good, happy with the service

May 4, 2026
Asda Money logo

Reply from Asda Money

Hi Juan,

Thank you for your great feedback! 😊 We’re really pleased to hear you’re happy with your Asda credit card and the service so far 🚀

Best wishes,
Alanna F

Rated 5 out of 5 stars

A very courteous and friendly service

A very courteous and friendly service. Thank you

May 4, 2026
Asda Money logo

Reply from Asda Money

Hi Eric,

We really appreciate your kind words! 😊 It’s wonderful to know you had such a positive and friendly experience.

Best wishes,
Alanna F

Rated 5 out of 5 stars

Easy to apply and card received…

Easy to apply and card received quickly. I was offered a cash pot reward which I have now received. So it was a good deal. Thank you.

May 4, 2026
Asda Money logo

Reply from Asda Money

Hi There,

Thank you for taking the time to leave your review and share your feedback.

We're pleased to hear that you found the application process straightforward and that your card arrived quickly.😊

We have reached out to you directly through the in-app Messaging Centre regarding your query about the promotional reward and to provide further information.

You can find our message under the More tab > Help.

Thank you again for your feedback and for choosing Asda Money.💚

Thank you,
Natalie D.

Rated 5 out of 5 stars

Was hassle free process and the app…

Was hassle free process and the app makes payments easy also cash back on asda rewards

May 4, 2026
Asda Money logo

Reply from Asda Money

Hi Tracey,

Thank you for your great feedback! 😊 We’re really pleased to hear the process was hassle-free and that you’re enjoying the easy payments and Asda Rewards cashback 🚀

Best wishes,
Alanna F

Rated 5 out of 5 stars

Very helpful in explaining how the…

Very helpful in explaining how the money card works.

May 11, 2026
Asda Money logo

Reply from Asda Money

Hi Karen,

Thank you for taking time to leave a review. We're happy to hear our explanation of the money card was helpful. We appreciate your feedback!

Best Wishes,
Grace

Rated 1 out of 5 stars

False offer on leaflet

I answered leaflet within 24 hours of receiving it, offering £30 into your account if taking out this credit card, the credit card took over 2 weeks to come through the post, the offer had now just expired by 1 day. Just a con.

May 4, 2026
Asda Money logo

Reply from Asda Money

Hi Dennis,

Thank you for taking the time to leave your review.

We are sorry to hear you were disappointed with your experience. We have now contacted you through the in-app Messaging Centre to gather some further information and provide support.

You can find our message under the More tab > Help.

Thank you again,
Natalie D.

Rated 5 out of 5 stars

Easy set up and just straight forward…

Easy set up and just straight forward fantastic service

May 3, 2026
Asda Money logo

Reply from Asda Money

Hi there 💚

Thank you for your wonderful feedback! We're so pleased to hear you found the setup process easy and straightforward, and that you've received fantastic service 💳✨

We really appreciate you taking the time to share your experience with us 💚

Thank you,
Shannon

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look