Asda Money Reviews 10,613

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 2,025 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting helpful assistants and straightforward processes for various products like credit cards and insurance. Many appreciate the competitive pricing for insurance and the rewards offered with credit cards, making their shopping more economical. The application processes are often described as easy and quick, with decisions made in minutes, and the associated app is praised for its user-friendliness and navigation. However, some customers experienced issues with payment processing, including duplicate direct debits and confusion regarding when payments were applied or rewards added to their accounts. A few also reported problems with card deactivation after name changes or having their cards blocked for suspicious transactions, leading to periods without access to their cards.

What people talk about most

User experience

Reviewers consistently express satisfaction with the user experience, highlighting the ease of use across the... See more

Service

People report positive experiences with service, with many reviewers describing it as excellent and very... See more

Payment

Users describe ambiguous interactions with payment, with some finding the app easy to use for managing... See more

Price

Consumers find price to be positive, with many reviewers reporting competitive and reasonable quotes for... See more

Application

Clients share positive opinions on the app, highlighting its ease of use and navigation for managing payments... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy access for applying, but still keeps you mindful of what you are applying for, obviously credit. But keeps you to a manageable limit. Clear simple to follow directions for direct debits etc, pay... See more

Company replied

Rated 5 out of 5 stars

Another visit to my local Asda today, to purchase my Euro’s. I never use any other Company and find them to be very good. Always served by very helpful assistants and today Sam was there to serve me.... See more

Company replied

Rated 5 out of 5 stars

I was due to collect my travel money today, but received a text to say they were having to close early. That was fine, but then I realised that today is day 4 and my money would be returned if not co... See more

Company replied

Rated 5 out of 5 stars

I wasn't sure about travel insurance now that my husband and I are now over 70. But the young lady put my mind at rest and explained the different health information I needed to input to get cover. Al... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

At Asda Money we work with experts you can trust to take care of your financial needs. We know that getting the best value for money is always priority. For your credit, insurance and money needs, visit Asda Money today.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Rated 5 out of 5 stars

Easy no problem satisfaction

Easy no problem

May 10, 2026
Asda Money logo

Reply from Asda Money

Hi Steven,

Thank you for taking the time to leave a review. We are happy to hear that you found the process easy to do and are satisfied with the services.

Best Wishes,
Grace

Rated 5 out of 5 stars

Having an asda credit card is the best…

Having an asda credit card is the best thing I ever applied for, when out shopping you get money back plus even more rewards including cash back if you use your card in any asda store. Brilliant

May 16, 2026
Asda Money logo

Reply from Asda Money

Hi there 💚

Thank you so much for your wonderful feedback! We're delighted to hear that getting an ASDA Money Credit Card has been such a positive experience for you 💳✨

It's great to know you're enjoying the rewards and cashback benefits while shopping, and that you're getting even more value from using your card in ASDA stores 🛒💚

We really appreciate you taking the time to share your experience with us.

Thank you,
Shannon

Rated 5 out of 5 stars
Asda Money logo

Reply from Asda Money

Hi there 💚

Thank you for your lovely feedback! We're so pleased to hear you found the application process smooth and easy 💳✨

We really appreciate you taking the time to share your experience with us 💚

Thank you,
Shannon

Rated 5 out of 5 stars

Renewed my yearly policy

Renewed my yearly policy. Friendly interaction with lady. Was £50 ish more than last year but still cheaper than others.

May 15, 2026
Asda Money logo

Reply from Asda Money

Hi,

Thank you for taking the time to leave a review. We're happy to hear your renewal was a friendly experience and that we continue to offer competitive pricing. Thank you for your continued trust!

Best Wishes,
Grace

Rated 5 out of 5 stars

Easy to do

Easy to do. Good value insurance. Very satisfied used for last few years.

May 15, 2026
Asda Money logo

Reply from Asda Money

Hi,

Thank you for taking the time to leave a review. We are glad to hear that you found the process easy to do and that you found us good value. Thank you for your continued trust!

Best Wishes,
Grace

Rated 5 out of 5 stars

Reliability

May 8, 2026
Asda Money logo

Reply from Asda Money

Hi,

Thank you for taking the time to leave a review. We are happy to hear that you find our service reliable.

Best Wishes,
Grace

Rated 5 out of 5 stars

Took out an Asda card

Took out an Asda card. Use it for all my shopping and receive rewards. Easy app to use

October 17, 2025
Asda Money logo

Reply from Asda Money

Hi there 💚

Thank you for your lovely feedback! We're so pleased to hear you're enjoying using your ASDA Money Credit Card for your shopping and benefiting from the rewards 💳✨

It's also great to know you're finding the app easy to use and helpful for managing your account 📱💚

Thank you for taking the time to share your experience with us.

Thank you,
Shannon

Rated 1 out of 5 stars
Asda Money logo

Reply from Asda Money

Hi There,

Thank you for taking the time to share your review.

We are sorry to hear you have not received your card yet. We have now contacted you through the in-app Messaging Centre to help arrange a new card and provide further support.

You can find our message under the More tab > Help.

Thank you again,
Natalie D.

Rated 5 out of 5 stars

very good app

very good app, process was good overall even if a little flaky at start to apply

May 14, 2026
Asda Money logo

Reply from Asda Money

Hi there 💚

Thank you for your feedback! We're so pleased to hear you're enjoying the app and that the overall application process was a positive experience 📱💳✨

We also appreciate your comments about the initial application journey. Feedback like this helps us continue to improve the experience for our customers.

Thank you for taking the time to share your thoughts with us 💚

Thank you,
Shannon

Rated 4 out of 5 stars

I have no issue.

I have no issue.
I am happy

May 7, 2026
Asda Money logo

Reply from Asda Money

HI Arif,

Thank you for taking the time to leave a review. We are glad to hear that you had no issues and are happy with the service provided.

Best Wishes,
Grace

Rated 5 out of 5 stars

Great service

Easy to purchase online .
Lady at kiosk was very polite and helpful

May 14, 2026
Asda Money logo

Reply from Asda Money

Hi David,

Thank you for taking the time to leave a review. We are glad to hear that the team were helpful and polite, and that you found the online purchase easy.

Best Wishes,
Grace

Rated 5 out of 5 stars

Such an excellent service

Such an excellent service. Had an incredible experience from start to end with my travel insurance. I wouldn't hesitate to recommend anyone.

May 7, 2026
Asda Money logo

Reply from Asda Money

Hi Mugove,

Thank you for taking the time to leave a review. We are happy to hear that you find our service excellent and had an incredible experience using the services. Thank you for such positive feedback and your recommendation.

Best Wishes,
Grace

Rated 5 out of 5 stars

Excellent

Easy and simple

May 14, 2026
Asda Money logo

Reply from Asda Money

Hi there 💚

Thank you for your excellent feedback! We're so pleased to hear you found everything easy and simple to use 💳✨

We really appreciate you taking the time to share your experience with us 💚

Thank you,
Shannon

Rated 5 out of 5 stars

Everything went smoothly Would…

Everything went smoothly Would definitely recommend

May 5, 2026
Asda Money logo

Reply from Asda Money

Hi there 💚

Thank you for your wonderful feedback! We're so pleased to hear that everything went smoothly and that you would recommend us to others 💳✨

We really appreciate you taking the time to share your experience and your recommendation means a lot to us 💚

Thank you,
Shannon

Rated 5 out of 5 stars

Holiday

Very easy to follow

May 6, 2026
Asda Money logo

Reply from Asda Money

Hi,

Thank you for taking the time to leave a review. We're glad you found it easy to follow. We appreciate your feedback.

Best Wishes,
Grace

Rated 1 out of 5 stars

Never received my £10 cashpot reward…

Never received my £10 cashpot reward for taking out car breakdown cover. Contacting customer services was a waste of time. Beware!
Provided info …. Still waiting for a response!

February 5, 2026
Unprompted review
Asda Money logo

Reply from Asda Money

Hi,

Thank you for taking the time to leave a review. I have requested some more information so that I can pass this on to the relevant team to look into and resolve. Please do not hesitate to reach out if you require any further assistance.

Best Wishes,
Grace

Rated 5 out of 5 stars

Easy to apply!

Easy to apply, quickly answered, good services!

May 12, 2026
Asda Money logo

Reply from Asda Money

Hi there 💚

Thank you for your lovely feedback! We're so pleased to hear you found the application process easy, received a quick response, and have been happy with the service provided 💳✨

We really appreciate you taking the time to share your experience with us 💚

Thank you,
Shannon

Rated 5 out of 5 stars

Fast efficient

Fast efficient, easy to use.

April 18, 2026
Asda Money logo

Reply from Asda Money

Hi there 💚

Thank you for your great feedback! We're so pleased to hear you found everything fast, efficient, and easy to use 💳✨

We really appreciate you taking the time to share your experience with us 💚

Thank you,
Shannon

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