Asda Money Reviews 10,613

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 2,025 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting helpful assistants and straightforward processes for various products like credit cards and insurance. Many appreciate the competitive pricing for insurance and the rewards offered with credit cards, making their shopping more economical. The application processes are often described as easy and quick, with decisions made in minutes, and the associated app is praised for its user-friendliness and navigation. However, some customers experienced issues with payment processing, including duplicate direct debits and confusion regarding when payments were applied or rewards added to their accounts. A few also reported problems with card deactivation after name changes or having their cards blocked for suspicious transactions, leading to periods without access to their cards.

What people talk about most

User experience

Reviewers consistently express satisfaction with the user experience, highlighting the ease of use across the... See more

Service

People report positive experiences with service, with many reviewers describing it as excellent and very... See more

Payment

Users describe ambiguous interactions with payment, with some finding the app easy to use for managing... See more

Price

Consumers find price to be positive, with many reviewers reporting competitive and reasonable quotes for... See more

Application

Clients share positive opinions on the app, highlighting its ease of use and navigation for managing payments... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy access for applying, but still keeps you mindful of what you are applying for, obviously credit. But keeps you to a manageable limit. Clear simple to follow directions for direct debits etc, pay... See more

Company replied

Rated 5 out of 5 stars

Another visit to my local Asda today, to purchase my Euro’s. I never use any other Company and find them to be very good. Always served by very helpful assistants and today Sam was there to serve me.... See more

Company replied

Rated 5 out of 5 stars

I was due to collect my travel money today, but received a text to say they were having to close early. That was fine, but then I realised that today is day 4 and my money would be returned if not co... See more

Company replied

Rated 5 out of 5 stars

I wasn't sure about travel insurance now that my husband and I are now over 70. But the young lady put my mind at rest and explained the different health information I needed to input to get cover. Al... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

At Asda Money we work with experts you can trust to take care of your financial needs. We know that getting the best value for money is always priority. For your credit, insurance and money needs, visit Asda Money today.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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Rated 5 out of 5 stars

Easy to use and good value

Easy to use and good value

June 1, 2026
Asda Money logo

Reply from Asda Money

Hi,

Thank you for taking the time to leave a review. We are glad to hear that you find the services easy to use and good value.

Best Wishes,
Grace

Rated 5 out of 5 stars

Asda Credit Card

Straight forward to apply for the Asda Credit Card.

June 2, 2026
Asda Money logo

Reply from Asda Money

Hi David,

Thank you for your lovely review! 😊

We're really pleased to hear that the application process was straightforward. It’s great to know everything is in place and ready for you to start using your card for your shopping. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 5 out of 5 stars

Straight forward

Straight forward

June 2, 2026
Asda Money logo

Reply from Asda Money

Hi Bruce,

Thank you for your lovely review! 😊

We're really pleased to hear that you find the services straightforward. It’s great to know everything is in place and ready for you to start using your card for your shopping. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 5 out of 5 stars

Amazing so far

Amazing so far

June 2, 2026
Asda Money logo

Reply from Asda Money

Hi Pyela,

Thank you so much for your great review! 😊

We're delighted to hear that your card is doing everything you want and need it to. Providing a simple and reliable service that meets our customers' everyday needs is exactly what we strive for. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 1 out of 5 stars

Honestly probably one of the worst…

Honestly probably one of the worst credit cards I have had! Yet I made payment directly from there app and yet still receive emails I've missed a payment! It seems to be a common problem. I'm actually sick tired of this card will be closing the account ASAP!

There agents are so unhelpful it actually embarrassing. Look forward seeing the back of this card!

June 15, 2026
Unprompted review
Asda Money logo

Reply from Asda Money

Hi Jason,

Thank you for taking the time to leave us a review, we are sorry to hear about this. We did try reaching out, but unfortunately, we were unsuccessful. If you wish to discuss this further, please don’t hesitate to reach out through our in-app messaging centre. We are available Monday to Friday, from 9 AM to 5 PM, and will be happy to assist you.

Thank you,
Natalie D.

Rated 5 out of 5 stars

Very fast and quick response

Very fast and quick response

June 1, 2026
Asda Money logo

Reply from Asda Money

Hi Raana,

Thank you for your lovely review! 😊

We're so pleased to hear that you found the
service great and that you were kept informed throughout the process. Making things simple and convenient for our customers is exactly what we aim for. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 4 out of 5 stars

Reasonably priced

Reasonably priced

June 1, 2026
Asda Money logo

Reply from Asda Money

Hi Marion,

Thank you for taking the time to leave a review. We are glad to hear that you found our pricing reasonable.

Best Wishes,
Grace

Rated 5 out of 5 stars

Great travel insurance for our needs…

Great travel insurance for our needs and at a decent price too

May 2, 2026
Asda Money logo

Reply from Asda Money

Hi Anne,

Thank you for taking the time to leave a review. We are glad to hear that the travel insurance meets all your needs and that you find the price decent.

Best Wishes,
Grace

Rated 5 out of 5 stars

Very easy to renew

May 29, 2026
Asda Money logo

Reply from Asda Money

Hi,

Thank you for taking the time to leave a review. We are glad to hear that the travel insurance was easy to renew. Thank you for your continued trust in our services.

Best Wishes,
Grace

Rated 5 out of 5 stars

Good customer service

Good customer service

May 29, 2026
Asda Money logo

Reply from Asda Money

Hi Patrick,

Thank you for your wonderful review! 😊

We're delighted to hear that you've had a positive experience with our customer support. Providing prompt, helpful assistance and a great overall experience for our customers is always our goal. 💚

Thanks for choosing ASDA Money! 💳✨

Best Wishes,
Grace

Rated 5 out of 5 stars

The app is easy to use and can be…

The app is easy to use and can be added to google wallet unfortunately the creadit limit to start with was low as my other cards starting limit was,a,1000 pound i like the fact i can make payments using the app it helps you to stay in control and not miss payments all in all very good and easy to use

May 31, 2026
Asda Money logo

Reply from Asda Money

Hi Adrian,

Thank you for your lovely review! 😊

We're so pleased to hear that you found the service good and that your card is doing everything you want and need it to. Making things simple and convenient for our customers is exactly what we aim for. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service

May 31, 2026
Asda Money logo

Reply from Asda Money

Hi Amanda,

Thank you for your wonderful review! 😊

We're delighted to hear that you've had a positive experience with our customer support. Providing prompt, helpful assistance and a great overall experience for our customers is always our goal. 💚

Thanks for choosing ASDA Money! 💳✨

Best Wishes,
Grace

Rated 5 out of 5 stars

Quick affordable quote for over 80s

Easy to fill out quick quote over 80 with medical condition other companies would not quote for a little pricy however worth it for piece of mind whilst traveling !!

May 30, 2026
Asda Money logo

Reply from Asda Money

Hi Alastair,

Thank you for taking the time to leave a review. We are happy to hear that the process was easy to do and that you found cover that offers you peace of mind whilst traveling.

Best Wishes,
Grace

Rated 5 out of 5 stars

Great service very efficient and good…

Great service very efficient and good communication 👏

May 30, 2026
Asda Money logo

Reply from Asda Money

Hi Peter,

Thank you for your lovely review! 😊

We're so pleased to hear that you found the service great and efficient and that you receive constant communication. Making things simple and convenient for our customers is exactly what we aim for. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 5 out of 5 stars

Excellent service

Excellent service of Asda money customer support. Hope they provide same service in future. Thanks you ASDA Money

May 30, 2026
Asda Money logo

Reply from Asda Money

Hi Jagjeet,

Thank you for your wonderful review! 😊

We're delighted to hear that you've had a positive experience with both our service and customer support. Providing prompt, helpful assistance and a great overall experience for our customers is always our goal. 💚

Thanks for choosing ASDA Money! 💳✨

Best Wishes,
Grace

Rated 5 out of 5 stars

Fantastic service

I always recommended friends & family to used Asda money credit Because very good service and always helpful low interest charge.
Thank you very Asda team

July 3, 2025
Asda Money logo

Reply from Asda Money

Hi,

Thank you so much for your great review! 😊

We're delighted to hear that your card is doing everything you want and need it to. Thank you for recommending us. Providing a simple and reliable service that meets our customers' everyday needs is exactly what we strive for. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 5 out of 5 stars

Great

Great, easy experience

May 29, 2026
Asda Money logo

Reply from Asda Money

Hi Mark,

Thank you for your wonderful review! 😊

We're delighted to hear that you've had a positive experience. Providing prompt, helpful assistance and a great overall experience for our customers is always our goal. 💚

Thanks for choosing ASDA Money! 💳✨

Best Wishes,
Grace

Rated 5 out of 5 stars

Easy to use the app and first class…

Easy to use the app and first class customer support

May 29, 2026
Asda Money logo

Reply from Asda Money

Hi Anthony,

Thank you for your wonderful review! 😊

We're delighted to hear that you've had a positive experience with the app and customer support. Providing prompt, helpful assistance and a great overall experience for our customers is always our goal. 💚

Thanks for choosing ASDA Money! 💳✨

Best Wishes,
Grace

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