Asda Money Reviews 10,613

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 2,025 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting helpful assistants and straightforward processes for various products like credit cards and insurance. Many appreciate the competitive pricing for insurance and the rewards offered with credit cards, making their shopping more economical. The application processes are often described as easy and quick, with decisions made in minutes, and the associated app is praised for its user-friendliness and navigation. However, some customers experienced issues with payment processing, including duplicate direct debits and confusion regarding when payments were applied or rewards added to their accounts. A few also reported problems with card deactivation after name changes or having their cards blocked for suspicious transactions, leading to periods without access to their cards.

What people talk about most

User experience

Reviewers consistently express satisfaction with the user experience, highlighting the ease of use across the... See more

Service

People report positive experiences with service, with many reviewers describing it as excellent and very... See more

Payment

Users describe ambiguous interactions with payment, with some finding the app easy to use for managing... See more

Price

Consumers find price to be positive, with many reviewers reporting competitive and reasonable quotes for... See more

Application

Clients share positive opinions on the app, highlighting its ease of use and navigation for managing payments... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy access for applying, but still keeps you mindful of what you are applying for, obviously credit. But keeps you to a manageable limit. Clear simple to follow directions for direct debits etc, pay... See more

Company replied

Rated 5 out of 5 stars

Another visit to my local Asda today, to purchase my Euro’s. I never use any other Company and find them to be very good. Always served by very helpful assistants and today Sam was there to serve me.... See more

Company replied

Rated 5 out of 5 stars

I was due to collect my travel money today, but received a text to say they were having to close early. That was fine, but then I realised that today is day 4 and my money would be returned if not co... See more

Company replied

Rated 5 out of 5 stars

I wasn't sure about travel insurance now that my husband and I are now over 70. But the young lady put my mind at rest and explained the different health information I needed to input to get cover. Al... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

At Asda Money we work with experts you can trust to take care of your financial needs. We know that getting the best value for money is always priority. For your credit, insurance and money needs, visit Asda Money today.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

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Rated 5 out of 5 stars

Good and easy to use

Good and easy to use

May 29, 2026
Asda Money logo

Reply from Asda Money

Hi Mehvish,

Thank you so much for your wonderful review! 😊

We're delighted to hear that your card is good and easy to use. Providing a simple and reliable service that meets our customers' everyday needs is exactly what we strive for. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 5 out of 5 stars

Very good and easy to use with no…

Very good and easy to use with no hassels paying back onto card at anytime if wanting to

May 29, 2026
Asda Money logo

Reply from Asda Money

Hi Judie,

Thank you so much for your great review! 😊

We're delighted to hear that your card is doing everything you want and need it to do and that there is no hassle. Providing a simple and reliable service that meets our customers' everyday needs is exactly what we strive for. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 5 out of 5 stars

i really enjoy using my card payments…

i really enjoy using my card payments easy to send

May 29, 2026
Asda Money logo

Reply from Asda Money

Hi Caramarie,

Thank you so much for your wonderful review! 😊

We're delighted to hear that you enjoy using your card and that it is easy to use. Providing a simple and reliable service that meets our customers' everyday needs is exactly what we strive for. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 5 out of 5 stars

Easy to order and to use asda money

Easy to order and to use asda money to purchase through asda george and online grocery as well as using it for large purchases elsewhere

May 27, 2026
Asda Money logo

Reply from Asda Money

Hi Agnes,

Thank you so much for your wonderful review! 😊

We're delighted to hear that your card is easy to use and that it works well for your large purchases. Providing a simple and reliable service that meets our customers' everyday needs is exactly what we strive for. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 4 out of 5 stars

Easy to complete and competitive pricing

Form was easy to complete and the process was easy. Quote was competitive.
However, one of the reasons I chose asda was that there was an offer of £15 in my cashpoint. I have not received this? Disappointing

May 25, 2026
Asda Money logo

Reply from Asda Money

Hi Pauline,

Thank you for taking the time to leave a review. We are glad to hear that the process was quick and easy to complete and that the quote was competitive. Please be assured that the £15 will be applied to your Cashpot balance within 7 months from the date of purchasing the travel. If you require any additional support please don't hesitate to contact us.

Best Wishes,
Grace

Rated 5 out of 5 stars

Really helpful!

I was due to collect my travel money today, but received a text to say they were having to close early. That was fine, but then I realised that today is day 4 and my money would be returned if not collected. I called and the lady I spoke to was really helpful. She extended my collection date by a few days to make sure that my order wasn't cancelled. The call was handled quickly and I'm really pleased with the outcome

June 11, 2026
Unprompted review
Asda Money logo

Reply from Asda Money

Hi Liz,

Thank you for taking the time to leave a review. We are glad that the team were helpful and able to extend the collection date.

Best Wishes,
Grace

Rated 5 out of 5 stars
Asda Money logo

Reply from Asda Money

Hi Anurag,

Thank you so much for your wonderful review! 😊

We're delighted to hear that your card is very good. Providing a simple and reliable service that meets our customers' everyday needs is exactly what we strive for. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 5 out of 5 stars

It was quick and easy

It was quick and easy as

June 3, 2026
Asda Money logo

Reply from Asda Money

Hi Venan,

Thank you for taking the time to leave a review. We are glad to hear that the process was quick and easy.

Best Wishes,
Grace

Rated 5 out of 5 stars

It's been great using asda money.

It's been great using asda money.
Very helpful and you save on rewards

May 25, 2026
Asda Money logo

Reply from Asda Money

Hi,

Thank you so much for your great review! 😊

We're delighted to hear that your card is doing everything you want and need it to do and that you save on rewards. Providing a simple and reliable service that meets our customers' everyday needs is exactly what we strive for. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 5 out of 5 stars

Does what they say easy to follow…

Does what they say easy to follow instructions

June 1, 2026
Asda Money logo

Reply from Asda Money

Hi Stephanie,

Thank you for your lovely review! 😊

We're so pleased to hear that you found our instructions straightforward to follow. Making things simple and convenient for our customers is exactly what we aim for. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 5 out of 5 stars

Asda credit card Great i love it I…

Asda credit card Great i love it I can't recommend people is very good good

May 27, 2026
Asda Money logo

Reply from Asda Money

Hi Ibrahim,

Thank you so much for your great review! 😊

We're delighted to hear that your card is doing everything you want and need it to. Thank you for recommending us. Providing a simple and reliable service that meets our customers' everyday needs is exactly what we strive for. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 5 out of 5 stars

I was looking for a card

I was looking for a card, asda was the best option for me. The rates and the length of the term was acceptable, so i went ahead with it. I am happy with my decision, i would recommend to others.

June 3, 2026
Asda Money logo

Reply from Asda Money

Hi Dan,

Thank you so much for your great review! 😊

We're delighted to hear that the Asda card was the best option for you and that your card is doing everything you want and need it to. Thank you for recommending us. Providing a simple and reliable service that meets our customers' everyday needs is exactly what we strive for. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 5 out of 5 stars

Quick.

Quick.
Easy to pay on app or with Gpay.

June 2, 2026
Asda Money logo

Reply from Asda Money

Hi,

Thank you so much for your wonderful review! 😊

We're delighted to hear that your card is easy to use and the app is easy to work. Thank you for recommending us. Providing a simple and reliable service that meets our customers' everyday needs is exactly what we strive for. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 5 out of 5 stars

Brilliant very excellent and easy to…

Brilliant very excellent and easy to use gain cashback when shop in asda stores any bonus perks of daily movements show every little does help 😀 👍 😊

May 19, 2026
Asda Money logo

Reply from Asda Money

Hi Adrian,

Thank you so much for your great review! 😊

We're delighted to hear that your card is doing everything you want and need it to do and that the cashback is easy to gain. Providing a simple and reliable service that meets our customers' everyday needs is exactly what we strive for. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 5 out of 5 stars

5 star service throughout thank you…

5 star service throughout thank you very useful and very handy to

June 2, 2026
Asda Money logo

Reply from Asda Money

Hi Anthony,

Thank you for your great review! 😊

We're delighted to hear that the services provided are helpful and you have received 5 star service. Providing prompt, helpful assistance and a great overall experience for our customers is always our goal. 💚

Thanks for choosing ASDA Money! 💳✨

Best Wishes,
Grace

Rated 5 out of 5 stars

Easy to set up easy to work on the app…

Easy to set up easy to work on the app recommended five stars

June 2, 2026
Asda Money logo

Reply from Asda Money

Hi Gene,

Thank you so much for your wonderful review! 😊

We're delighted to hear that your card is easy to setup and the app is easy to work. Thank you for recommending us. Providing a simple and reliable service that meets our customers' everyday needs is exactly what we strive for. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

Rated 5 out of 5 stars

Brilliant service

Brilliant service

May 27, 2026
Asda Money logo

Reply from Asda Money

Hi Khalic,

Thank you for your great review! 😊

We're delighted to hear that the services provided were brilliant. Providing prompt, helpful assistance and a great overall experience for our customers is always our goal. 💚

Thanks for choosing ASDA Money! 💳✨

Best Wishes,
Grace

Rated 5 out of 5 stars
Asda Money logo

Reply from Asda Money

Hi Donna,

Thank you for your lovely review! 😊

We're so pleased to hear that you found the
service great and that you were kept informed of the decision. Making things simple and convenient for our customers is exactly what we aim for. 💳✨

Thanks for choosing ASDA Money! 💚

Best Wishes,
Grace

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