Money Jar Concept Reviews 70

We knew John as a fellow primary school parent and from his social media site promoting local businesses. So when we were looking at buying our second home, we already had a name. John and I had chatted a few years earlier when we were considering buying a house just after I was made redundant. Some great advice then and so we went back to him this time. He took the hard work out of finding the right loan. John and his team submitted all our documents and worked with our conveyancer so that everything went smoothly. John explains things in simple ways so we understood. And he was so responsive to our questions! Can’t recommend him highly enough.

We can't recommend John at Money Jar Concept highly enough and would not have been able to buy our first home without him! John helped us navigate home loan application and approval while I was on parental leave - there's no way we would have achieved this without his guidance and knowledge of each lender's 'household policy'. John was so patient throughout our long search for a home during extended lockdowns and worked tirelessly to respond to our many, often time-sensitive questions - sharing the ups and downs with us. John's experience is invaluable and he was able to connect us with other professionals who became integral in our eventual success, including a buyer's advocate. When we finally purchased our home John provided us the option (one of many) of a great home loan perfectly suited to our needs at the time. We have seen that John is prepared to go above and beyond for all of his clients, and he has become a great friend over the time that we have known him. He is an absolute wealth of knowledge and I continue to learn so much from everything he shares on social media. Thanks so much John for everything - I don't know how anyone buys a home without you!

John is an incredible broker who put in every effort to find the best lender for our situation. My partner and I have unique employment situations that the bigger banks would not consider. Luckily a friend of mine told us about John and everything became instantly easier. He took the time to explain the process and simplify information into plain english which we definitely needed as first home buyers.

Getting a mortgage felt unknown and a bit scary at times, but once John was in the picture it became something we understood and felt confident proceeding with (with many laughs along the way). We’re looking forward to continuing our financial journey with him by our side and wouldn’t hesitate to recommend John to anybody looking to buy their first home.

We met John for the first time back in late 2019 when we first started to look at buying our first house. During that time we had a second child and a pandemic start so we held off buying for a year or so. John always stayed in contact with us during that time and checked in on us regularly. We were finally able to purchase our first home at the end of 2021 and moved in last week. John was with us every step of the way and guided us skillfully through all the hoops and hurdles. We had many, many questions and John was always patient and explained things in a clear and easy to understand way. We could not thank John enough for all his help and guidance.

John has been a pleasure to deal with and my experience with him has been excellent. John takes the time out to explain the details and was helpful in every scenario. We are excited to have John on our team so to speak and look forward to what the future brings with his expertise and support. Highly recommended.

John was highly recommended by a family member that he had helped with getting a loan in the past.
John is amazingly professional and critical with punctuation, he really went above and beyond the call of duty when it come to helping me get me home loan.
Always willing to answer the phone and have a chat with queries that I had even know it was after hours sometimes.
He helped me push my loan through in an ungodly short period of time and always had my back chasing up documents and paperwork that I needed and contacts that I needed if I didn't already have them.
All in all john is a Beast of a mortgage broker and I would 100% recommended him to anybody that i knew who needed one.
10/10 Truly

Applying for a home loan was the easiest part of our first home buying experience, thanks to having John as our mortgage broker. He was always happy to explain each part of the process and answer our questions. We experienced some hurdles and delays during the settlement period (unrelated to the home loan), and John was great at maintaining communication with us and also our conveyancer throughout this period, to help keep things moving forward. We are happy that we chose John as our broker for this experience.

Superstar. Easy. Resourceful. Friendly. Efficient. Knowledgeable. These are the words I would use to decribe John Ng and this is the exact reason I use him and recommend him to others. John is approachable and knows his stuff. He considers his client's needs to get the best result. No need to shop around when you have the best right here. Thanks for looking after me and my clients John!

In working with John, it was evident we were more than numbers on a page. His knowledge is incredible and customer service is above and beyond what we found with other brokers. John is extensive in his background. He was thorough in his research to understand our situation as well as our needs, to find the right home loan for us. He educated us on the process and has assisted with setting us up to be much more informed and prepared for the future. We can't recommend Money Jar (and John!) enough.

John is one of those few brokers who are more interested in their clients than making a quick buck. We have found John as a very pleasant person with a willingness to listen to our needs and explained what he might be able to achieve for us. Our dealings with him were pleasing and he was willing to go the extra mile for us in a very professional manner. We can honestly recommend John as your next broker. Thank you for being an honest broker!

We contacted John as first home buyers with no experience. It was very important to us to go with someone independent and community minded. John was very patient with all our questions and helped us through every step of the way. There is no way we would have been able to purchase our dream home during a lockdown in a pandemic without him. I would happily recommend him to anyone looking for a broker. He's also just a really nice guy!

We have been working with John for the last 9 months or so and his enthusiasm is hard to beat. Whilst we did have one hiccup with one of us being on WorkCover at the time, we were able to work through it and are moving into our new place this week. No question was too hard, and he did his best in, at times, very difficult circumstances to ensure the right outcome for us as his clients. I would recommend John for all your broker needs.

I’ve known John since 2015 when he completed my loan application at NAB.
5 years on, we have remained in contact and now establishing his own venture with Money Jar, I didn’t have to think twice about using him as my mortgage broker. With John you get peace of mind that he is working with you to the find the best solution for you! He is a pleasure to deal with and is there to explain every step of the process. He looks after his clients, even as far as personally delivering mortgage documents straight to the bank to avoid potential delays.
Thank you from the bottom of my heart John, you saved me from my financial woes.

The whole loan process with John from identifying current financial situation to desired loan amount, planning and documenting loan options are very clear and thorough. John is super responsive with high knowledge on loan products and his advice helped us pick the loan that suitable and has a high chance of approval for our self-employed circumstance. Even when we had the hiccup from the bank side on our settlement day, John was calm and quickly helped us to resolve the problem in a timely manner to help the settlement went through. Big thanks to John to help us secure our long awaited apartment! We would highly recommend John to our friends for a professional, friendly and honest broker! Emmet & Trang

We had a great experience with John helping us to arrange the mortgage for our new build home. Very was very open and honest throughout the process and kept us well informed with our options and the status of the process with the Lenders. Would certainly recommend using John.

5-Star - It’s all about Supporting Local

We are overjoyed with the results from working with John Ng of Money Jar Concept.

Wanting to support local, we engaged Money Jar Concept to assist with securing a SMSF loan to purchase our first commercial property. John Ng really surprised us! John co-ordinated some very early starts (6:am) to work through the necessary paperwork, some late nights (9:30pm) to collect the signatures of the loan applications and he continually kept us up to date on the lenders progress. John’s service was exceptional, as is his smile, and he kept patient & calm throughout the process. There were some tough conversations through the first lender’s rejection. But we quickly learned to trust John and, true to his word, he helped us secure a loan with ThinkTank.

Thanks John!

Ken & Angela – Maple Leaf Meats

Super happy with John’s help to buy our first home! He was able to explain everything simply so we could understand it and was very helpful every step of the way. Highly recommended!!

It was such a pleasure having John from Money Jar Concept as our mortgage broker. Before we spoke to him, it was all so daunting to us, especially since we were first home buyers. He is professional, very knowledgeable and patiently took us through the steps of securing a mortgage with not just a great rate but one that also caters to our needs. Highly recommend him. Thanks John!

John came highly recommended by a friend because I needed advice about the best way forward to purchase a new car. John was at all times patient and clear Even though he earned nothing from my final decision (mortgage redraw), he was happy to put this on the table with the other loan options, and even affirm it. My benchmark for a good financial advisor of any kind is that I don't put down the phone with my head spinning; rather, that I feel empowered about my finances and peace of mind about big decisions. I now have my new car (yay!). John was one of the first to congratulate me. I really like his community spirit - as evident on his FB page. He cares about his clients and clearly loves what he does.

John has been (and still is!) such and awesome broker for us! He organised all our finances in a way that makes us save money but more than that, he has educated us and given us the best advice in how to manage our fiances for the future. He always has our best interest and his honesty and transparency has made it very easy for us to trust him even more! Thanks for all your hard work John!! :)
- Charitha and Viranthi :)